Unique Solutions Legal 

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Rated 1 out of 5 stars

If you're looking for a solicitor to take your money over two years, promise to either negotiate reductions or write offs, only for them to do absolutely nothing; be almost entirely silent during... See more

Rated 5 out of 5 stars

I was worried out of my mind literally before I came across unique solutions. They have managed to get nearly all of my debts written off. They are professional , kind , and understanding and have lot... See more

Company replied

Rated 1 out of 5 stars

After 4 years of paying this company to manage my debts, I have been told that my account will be closed with no resolutions at all (apart from a link to contacting some money charities). I now sti... See more

Rated 1 out of 5 stars

stay away! in the beginning i was promised that my debt will be managed professionally, however after nearly two years and 1000 pounds lighter in my finances i found out the F.C.A. do not recognise th... See more

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Law Firm


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Rated 1 out of 5 stars

Stay Away

If you're looking for a solicitor to take your money over two years, promise to either negotiate reductions or write offs, only for them to do absolutely nothing; be almost entirely silent during the entire process, then ghost you at the end of the two years and end your direct debit - then this is a great waste of money for you.

Do not use these people - use your money to pay off your debts via settlements.

Get a family member or friend to assist you in negotiating with creditors or debt collectors. The earlier you speak to them when struggling, the more you're able to get assistance - best to contact debt collectors with a settlement that you'll pay over three to six months.

August 17, 2024
Unprompted review
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Rated 1 out of 5 stars

Takes Advantage of Disabled Individual

I'm a disabled person who ended up out of work due to my condition declining. Due to the increased cost of living for disabled people, I fell into debt prior to losing my job and it just got worse from there.
I enquired for help in August 2022, they were eager to help (or should I say, they were eager to take my money).
After two years, only one debt has been handled... It was settled for 40% of the total - which was great... But the rest are sat in limbo.
Then, they cancelled the contract without a word in July. I've not heard anything in MONTHS. They don't answer the phones, they don't answer emails.

DO NOT USE THEM. I'm down nearly £1.5k, which would've been better spent trying to pay the debts if I'd been able to negotiate with them myself. Sadly I can't advocate for myself, so I needed the help... Instead they just took advantage.

July 17, 2024
Unprompted review
Rated 1 out of 5 stars

Jan 2021

Jan 2021 I set up a direct debit, all seemed well at first.july 2024..started getting letters from banks I owed money to.Nothing has been paid off my debts so I am now back too square one...and over £3000 worse off because this company a total rip off

September 11, 2024
Unprompted review
Rated 1 out of 5 stars

Beware of this company!

I approached this company who promised me the earth in writing off my debts. Initially communication was good, I provided all the information they asked for and they informed me that my creditors won’t contact me because I had signed an agreement for them to act on my behalf.

How wrong they were! I was constantly barraged with phone calls and letters from my creditors. Each time I informed Unique Solutions, the answer came back they were not replying to their requests. Yet I could contact my creditors with both emails and calls and always pointed them to Unique Solutions. I sent every letter I received and then it took them over a year to ask for my income/expenditure (alarm bells I ignored!!!).
Even then I had to send it to my creditors and cc’d them in. Their response? The creditors wasn’t responding to their request, yet I sent it them after another phone!

The final straw came when I asked for an update, Unique Solutions promptly sent an email telling me to cancel my Direct Debit followed by a lengthy email informing me my debts were unenforceable. Nearly 2yrs wasted and that money could have gone towards reducing my debt. 2yrs of this advise that cost over £2k!!

I was constantly receiving phones from companies to consolidate my debts. What was Unique Solutions doing? Why wasn’t my information out there, saying I was with them?

Nearly 7months of silence until I reached out.

So no, not a good experience at all and money wasted!

July 1, 2024
Unprompted review
Rated 1 out of 5 stars

4 years of paying, no resolution at all

After 4 years of paying this company to manage my debts, I have been told that my account will be closed with no resolutions at all (apart from a link to contacting some money charities).
I now still owe my debtors the full amounts but I’m also thousands of pounds lighter due to the fees paid to them.
I can’t get hold of anybody to discuss this and nobody will reply to my emails.
Absolute waste of time and money.

July 24, 2024
Unprompted review
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Rated 2 out of 5 stars

Very disappointed

I have sent numerous messages to you but no one responds. I’m getting persistent messages from Cabot who you are supposed to be communicating with. Need to know if you are talking to anyone about my account. It’s now been 2 1/2 years since you started my claim and you are still taking payments from me. My account no. Is 3472

June 18, 2024
Unprompted review
Rated 2 out of 5 stars

5 years and waiting

I first started using these in 2019, I previously left a great review. But it is now 2024 and every month I have paid my fee. I am down to my last debt, I have had no update on months. I have been ignored in emails, I cannot get through by call.

Very disappointed now in what was previously great.

June 4, 2024
Unprompted review
Rated 1 out of 5 stars

Stay away

They are not answering the phone anymore, been told a while ago our account is no longer active, but they still take a fee from the bank , I think this is highly unprofessional, have been paying them now for 4 years!!!!!

May 13, 2024
Unprompted review
Unique Solutions Legal logo

Reply from Unique Solutions Legal

Sorry to hear that your experience with us was not up to par. We take all feedback very seriously and would like to investigate what went wrong. Could you please reach out to us directly so we can look into this further and make things right? Please email support@uniquesolutions.legal and include your full name and address so we can work together to resolve this issue. We look forward to hearing from you soon. Best Regards, Customer Care Team

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Rated 5 out of 5 stars

I discovered unique solutions whilst…

I discovered unique solutions whilst online the care and politeness when ringing me has been fantastic always on the end of a line explaining everything in full detail they have helped me so much through a lot of traumatic events they as a company have taken me through all my rough passages and explained all about the company in full detail and have been kind and considerate through some tough times I can’t thank them enough it’s been a long journey and today some light at the end of a dark tunnel I can recommend this company has fought for me all the way still not quite there yet but I would not go with any other company

April 30, 2023
Unprompted review
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Reply from Unique Solutions Legal

Thank you so much for writing such a lovely review! We really enjoyed reading it and hearing about your experience. It really means the world to us that you have been satisfied with your experience. We hope that we can continue to support you in this journey and provide you with the service you deserve! All the best from the team here at Unique!

Rated 5 out of 5 stars

I was worried out of my mind literally…

I was worried out of my mind literally before I came across unique solutions. They have managed to get nearly all of my debts written off. They are professional , kind , and understanding and have lots of patience. I cannot recommend them enough especially Andy . Please don’t sit and worry like I used to do , contact them and get your debts sorted out once and for all . 👍

December 5, 2023
Unprompted review
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Reply from Unique Solutions Legal

We appreciate you sharing your experience and leaving us such a wonderful review. It truly means so much to receive such positive feedback about your experience. Thank you very much indeed from all of us here at USL!

Rated 5 out of 5 stars

Very professional company

Unique Solutions are a very approachable company who do not judge you at a time when you’re feeling extremely vulnerable. They keep you updated as to how your case is progressing in a professional and caring manner. I would recommend this company without reservation.

September 28, 2023
Unprompted review
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Reply from Unique Solutions Legal

Thank you so much for taking the time to leave us such a great review. We really appreciate it!
Best wishes from us all at Unique Solutions! :)

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Rated 5 out of 5 stars

I found Unique Solutions Legal very…

I found Unique Solutions Legal very helpful and listening to people with financial difficulties. The company would give you an update on how you are progressing on your financial situation. I would recommend to anyone in need of financial support. Keep up the good work.

August 30, 2023
Unprompted review
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Reply from Unique Solutions Legal

Thank you so much for the great review! We truly value your feedback!
Warm Regards,
Unique Solutions

Rated 5 out of 5 stars

Unique Solutions provide an amazing…

Unique Solutions provide an amazing service! We have worked with them for nearly 2 years and I would recommend them to anyone in serious need of help with debts or money management.

We have had debts written off and looking forward finally becoming debt free.

Thank you!

July 27, 2023
Unprompted review
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Rated 5 out of 5 stars

Unique Solutions are a godsend.

Unique Solutions are a godsend.. From the word go everything was professionally explained, easy to set up and instantly put my mind to rest..They have successfully fully written off debts that I was really struggling to repay.. I can not recommend this company enough! Excellent! If your struggling with multiple debts, Unique Solutions is the place for you!

July 27, 2023
Unprompted review
Rated 5 out of 5 stars

Good advice

Antony and the team have eased my life so much getting most of my debts written off and working on others. Truly a professional company with superb staff thank you

July 26, 2023
Unprompted review
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Reply from Unique Solutions Legal

Good morning
Thank you so much for the great review. We try our best! It helps when we have such great clients who are always such a pleasure to talk to. We hope we can continue to achieve great results for you on those pending matters.
All the best from the team here at USL

Rated 5 out of 5 stars

Amazing results from Anthony at unique…

Amazing results from Anthony at unique solutions no more sleepless nights debt written off thanks so much for your help with my credit card debt

July 7, 2023
Unprompted review
Unique Solutions Legal logo

Reply from Unique Solutions Legal

Hi Joyce!
Thank you so much for taking the time to leave us a review, it really means the world to us.
We are so thrilled with the outcome of the legal review carried out on your credit agreements.
All the best from us all at USL :)

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