Photon Bikes Reviews 10

TrustScore 4.5 out of 5

4.4

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Company details

  1. Online Marketplace

Written by the company

We are a new business coming up with new products that are focused on technology, health, and wellbeing. We are committed to creating a value range of products that are available to purchase from our website at a much lower cost when compared to other online platforms like eBay and Amazon. We create or source the products at a lower cost and would like to pass that advantage to our customers as well.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

10 reviews

5-star
4-star
3-star
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1-star

No history of asking for reviews

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Rated 5 out of 5 stars

I recently bought a Photon city step…

I recently bought a Photon city step through electric bike. It arrived on time, really well packaged too.
It rides really well and the lights are very bright.. It’s a solid bike and well worth the money compared to other prices😜
The customer service is A1, so don’t hesitate, just buy. My sister-in-law has just ordered one too when she saw how good it looked and rode.
Well done Photon Team 👍

September 5, 2024
Unprompted review
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Rated 5 out of 5 stars

I recently bought 2 photon bikes for my…

I recently bought 2 photon bikes for my wife and I, unfortunately there was a problem with the battery on my bike so I contacted the place where I bought them explained the problem I was having bye that evening they had turned up with a replacement battery no question asked, amazing service can't fault them at all very happy thank you guys

June 21, 2024
Unprompted review
Rated 5 out of 5 stars

Ordered a bike at lunchtime and they…

Ordered a bike at lunchtime and they delivered it personally that evening. You can't beat that. So far product appears to be excellent . Have only just put it together and ridden it up and down the road so far do good.
Can't fault the bike or the service

October 18, 2023
Unprompted review
Rated 5 out of 5 stars

Great service

Ordered a bike from these guys, unfortunately it was faulty. They drove from Essex to West Wales to deliver a new one personally!! That's a 6 HR drive, now that's what I call service.
Thanks that was great.

October 23, 2023
Unprompted review
Rated 5 out of 5 stars

Easy and comfortable ride with assist modes

Recently, I bought MTB electric bike from these. Fantastic experience. It's great to ride with assistance mode, especially up hills. I am going to use this for my daily activities. And also the customer care is superb.

June 16, 2023
Unprompted review
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Rated 5 out of 5 stars

Awesome "Fat" e-bike

Got a chunky e-bike with super fat tyres from these guys. It's awesome.

The bike stands out in a crowd and really gets a lot of attention (so make sure you have secure locks!). The big tyres and suspension make it a super comfortable ride. The battery life is also excellent: Did a 20 mile ride using assist where needed and the power meter was just dropping down from max at the end. Hills were a dream to ride up, and a thrill to ride down!

I'd definitely buy from them again!

June 15, 2023
Unprompted review
Rated 5 out of 5 stars

Great electric assist and strong body

We got 2 bikes last week and been riding all around Crawley and it is super comfortable and great fun. 👍

We did a 20mile ride into Worth way (country side/forest) and the bike was very smooth, both on road and off road. The electric assist is great, up the steep climbs and hardly used up any battery. Very impressed.

Highly recommend the bikes. The bikes were delivered with great care and the seller was very helpful while building the bikes.
5 stars all the way!! 🤩

June 11, 2023
Unprompted review
Rated 5 out of 5 stars

Very professional and very polite very…

Very professional and very polite very honest people very easy to contact would recommend to all my friends and family really good experience we need more sellers like this 100 percent genuine people good work

November 26, 2022
Unprompted review
Rated 5 out of 5 stars

High level of customer service I have…

High level of customer service I have ever experience in dealing with people and businesses. They’re friendly and possesses great characteristics of how business should be done. Bike is beautiful, super solid and eye catching. Took it to work and everyone talking about my bike. I encourage people to buy from them because you will never be disappointed.

October 7, 2022
Unprompted review
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