Update: contacted by customer service who have apologised for the late delivery and have refunded my freight very much appreciated the follow up.I ordered Western Australian wine I am in Perth it took... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Well I'd say my high rating is more about Andy, who gives me great advice, isn't pushy but does get in contact if something comes up that he knows will suit me or my family. United Cellars deliver an... See more
Company replied
my personal interaction with Guy Stange has been outstanding helping me with order problems when i have been to slow to place order. He is courteaos and pleasure to deal with. I like the individual... See more
Company replied
Superb wine selection, recommendations and service. Anthony and Nestor provide next level support. We havent bought wine elsewhere in over 10yrs, awesome team.
Company replied
Company details
About United Cellars
Written by the company
Established in 2004, United Cellars continues to be a family-owned business that works directly with leading wineries across Australia and around the world.
We care about your wine needs and our focus continues to be about offering outstanding wine, at best market prices. We provide a bespoke 'one on one' service, matching wine to each customer's needs. From $10 to $1,000+ a bottle, each wine has been tasted and approved as an industry benchmark, before it is offered for sale.
Out Promise is 100% Guarrantee
Written by the company
- Any Wine Any Where - try us out
Great wines and Fast Shipping
Great wines personally selected for you.....Experience the difference
At United, we believe in delivering to you top quality products, at market lowest prices with a high level of personalized service all the way from choosing the right wine to ensuring its safe delivery to you. We offer 100% satisfaction Guarantee - if for any reason your note happy return the goods within 30 days for a full refund.
Contact info
Suite 3.01, Level 3, 8 West St, 2060, North Sydney, Australia
- 1300 226 835
- info@unitedcellars.com
- unitedcellars.com
4.7
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
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Reply from United Cellars
Thanks for the great review! We are very happy you enjoy dealing with our knowledgable staff.
Access to wines generally not readably…
Access to wines generally not readably available.
May 8, 2026
Reply from United Cellars
Thanks for the great review! We are happy you are enjoying our range of wines.
Reply from United Cellars
Thanks for the outstanding review! We truly appreciate your support.
These guys are just so great
These guys are just so great. The wines are excellent and they personalise the service and know exactly what you like and your budget.
May 7, 2026
Reply from United Cellars
Thanks for the outstanding review! We are so happy that you are enjoying our service and range.
Reply from United Cellars
Thanks for the great review! We really appreciate your support.
Great wines and service
May 7, 2026
Reply from United Cellars
Thanks for the great review! We appreciate your support.
Reply from United Cellars
Thanks for the great review! We very much appreciate your support.
Reply from United Cellars
Thanks for the excellent review! We truly appreciate your support.
Most importantly the wines are decent…
Most importantly the wines are decent and generally live up to the descriptions and 'sell'.
Fair pricing
Staff members a pleasure to deal with
May 5, 2026
Reply from United Cellars
Thanks for the great review! It is a pleasure to get wines to you that you enjoy.
Great Communication
Prompt communication post order. Followed up with precise information on dispatch. Highly recommend!
May 5, 2026
Reply from United Cellars
Thanks for the great review! We very much appreciate your high recommendation.
Excellent experience
Excellent price , great range of products not available elsewhere and the delivery was super quick. Very pleased with the communication and the price of the product..
April 15, 2026
Reply from United Cellars
Thanks for the outstanding review! We are happy you enjoyed your experience with United Cellars, and our great range at an excellent price.
Exceptional service in helping select…
Exceptional service in helping select wine and delivering on time for a special occasion
April 22, 2026
Reply from United Cellars
Thank you for an exceptional review on our service and delivery! We appreciate your support.
I received an unsolicited call
I received an unsolicited call, essentially about a type of wine which was almost out of (United’s) stock, and which I had previously enjoyed and ordered. After discussion, I ordered the last ten bottles. The discussion was pleasant, efficient and to the point, which has been my consistent experience with United.
April 28, 2026
Reply from United Cellars
Thanks for the lovely review Michael. I'm glad we were able to get the last available of those wines to you, and that you had a pleasant experience with United Cellars.
easy great service
May 4, 2026
Reply from United Cellars
Thanks for the great review! We are happy you are enjoying our easy service.
Reply from United Cellars
Thanks for the 5-star review and high recommendation! We very much appreciate your support.
Reply from United Cellars
Thank you for the great review! We appreciate you shouting out our great wines and great service.
Friendly informative customer service
May 4, 2026
Reply from United Cellars
Thanks for the 5-star review! We appreciate your support.
Friendly to deal with
Friendly to deal with - most of all have never been disappointed with the recommendations
May 4, 2026
Reply from United Cellars
Thanks for the outstanding review! Great to hear you have never been disappointed with the wines we recommend.
Reliable recommendations
Good advice, description, varied product, personal tailoring, great prices.
April 30, 2026
Reply from United Cellars
Thanks for the great review! We really appreciate your support.
Reply from United Cellars
Thanks for the 5-star review! We are very happy that you are enjoying our great prices.
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