United Flags Ltd Reviews 

28
•
TrustScore 4 out of 5

3.9

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Rated 5 out of 5 stars

United Flags listened to what we wanted and made helpful suggestions as to how they could meet our requirements. Our church have members of various ethnicities; hence we wanted small flags to reflect... See more

Company replied

Rated 1 out of 5 stars

Delivery failed. Placed my order 16th Oct under Express Service by paying an additional amount. How ever delivery failed. Do not waste your money, time and opportunity by placing order on this v... See more

Rated 5 out of 5 stars

As always another 2 flags ordered, one for my parade flag another a printed flag for camps and Jamborees. Printed one as so much better than I thought it would be. So very happy with both. Communic... See more

Company replied

Rated 5 out of 5 stars

Great Customised Standard for our Veteran community. Quality work completed in record time and speedy delivery at a price far cheaper than it's competitors. We are more than impressed with the work pu... See more

Company replied

Company details

  1. Flag Store

Written by the company

United Flags Ltd have been producing flags & flagpoles in for over 30 years. We supply Emergency Services, Local Councils, Airports, Town Halls, Football Clubs, Golf Clubs, Retailers, Forecourts, House builders, as well as smaller companies & individuals who like to raise a flag in the garden or on the house wall. You can call us direct or browse our website and we will help you with custom flags, national flags, feather flags as well as printed Gazebos and Trade Stands. We offer a bespoke service for flagpoles all around the UK to help with your corporate branding. We stock the flags of every national for a pick up or next day delivery.


Contact info

3.9

Great

TrustScore 4 out of 5

28 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 66% of negative reviews

Typically takes over 1 month to reply

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3.9

All reviews

(28)

13 reviews in the last 12 months

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Rated 1 out of 5 stars

Delivery failed

Delivery failed.
Placed my order 16th Oct under Express Service by paying an additional amount.
How ever delivery failed.
Do not waste your money, time and opportunity by placing order on this vendor.

October 23, 2026
Unprompted review
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Rated 5 out of 5 stars

United Flagss give excellent service

United Flags listened to what we wanted and made helpful suggestions as to how they could meet our requirements. Our church have members of various ethnicities; hence we wanted small flags to reflect their countries of origin.
Andy at United Flags was most helpful and our flags arrived on the agreed day. Excellent service. I would recommend this firm and will use them again.

October 21, 2026
Unprompted review
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Reply from United Flags Ltd

Thanks for taking the time to give us a review it is most appreciated. Thanks for mentioning Andy by name I will make sure he is awere of your kind comments.

Rated 5 out of 5 stars

2 flags for my explorer section

As always another 2 flags ordered, one for my parade flag another a printed flag for camps and Jamborees. Printed one as so much better than I thought it would be. So very happy with both.
Communication from United flags on top form as normal.
100% recommend

October 14, 2026
Unprompted review
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Reply from United Flags Ltd

Thanks for taking the time to give us a review it is very much appriciated

Rated 1 out of 5 stars

Awful customer service and delivery time

Awful awful customer service. Order took much longer to arrive than promised and was then no longer needed as the event date had passed by the time they arrived. I had been in contact with them about the issue before they were even manufactured as it was far too late notice. Since then, they have been ignoring all emails and enquiries. To avoid at all costs

June 27, 2026
Unprompted review
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Reply from United Flags Ltd

Thanks for the review, we did our best but it would seem we just had insifficent time to hit your event on this occasion. Perhaps next time you could give us a little more notice.

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Rated 5 out of 5 stars

Great Customised Standard for our…

Great Customised Standard for our Veteran community. Quality work completed in record time and speedy delivery at a price far cheaper than it's competitors. We are more than impressed with the work put into our Standard with ideas shared before to ensure we are all happy.

June 19, 2026
Unprompted review
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Reply from United Flags Ltd

Thanks for taking the time to send us a review, it is very much appreciated.

Rated 1 out of 5 stars

Wrong colours on flag sold to charity

Sold a flag labelled as Gurl Guides - World Organisation with the pattern of the World Association of Girl Guides and Girl Scouts on the listing. Colour looked a little dark but as rest of the details correct I assumed the screen image was off. The flag I got has completely the wrong colours - Indigopurple instead of sky blue. Owner insistent that he knows more about Girlguiding and WAGGGS flags than a Girlguidng volunteer of 20 years. I only bought this because the WAGGGS shop is out of stock. Refuses to refund a charity for incorrect goods sold.

May 3, 2026
Unprompted review
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Reply from United Flags Ltd

Hi Charlie, thank you for taking the time to send us a review. Unfortunatly you did not order a WAGGGS flag, you ordered a UK Guide Flag. They are different colours as seen on the photo on our website (We do not sell the WAGGGS flag). Im sorry you have the wrong flag and Im perfectly happy to make a refund, simply retrun the goods. It is your refusal to return the flag to us that has delayed what otherwiase would be a simple refund.

Rated 5 out of 5 stars

United Flags exceptional

United Flags from start to finish have been very helpful and very pleasant to to deal. From start to finish.
The flag that was order and sent back was of exceptional quality. I would have no hesitation in recommending United Flags

April 13, 2026
Unprompted review
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Reply from United Flags Ltd

Thank you for your review, the five stas are very much appricated

Rated 5 out of 5 stars

We have used United Flags for a number…

We have used United Flags for a number of years now and found them to be the most efficient and competitive flag company out there.
Keep up the Good Work Ian and the team.
Helsby Golf Club

March 18, 2026
Unprompted review
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Reply from United Flags Ltd

Thank you for taking the time to give us a review, its nice to hear from you.

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Rated 5 out of 5 stars

Excellent service and great care taken

They checked carefully with us about the design of the flag, to make sure it was right. It is very well made, and looks as though it will stand up to some windy days. They got the flag to us and ensured we were happy before issuing an invoice.

March 17, 2026
Unprompted review
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Reply from United Flags Ltd

Thank you for giving us a review it is very much appreciated.

Rated 5 out of 5 stars

Communication is very good from United…

Communication is very good from United Flags
Leading to receiving what you want when they say . Good all round service with quality.

February 25, 2026
Unprompted review
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Reply from United Flags Ltd

Thanks for taking time to give us a review, We look forward to helping you again.

Rated 5 out of 5 stars

Great communication and product

Great communication and knew exactly what was best for my company. Fully explained about the different types of flags from printed to embroidery. The 10 flags we ordered arrived quickly and we are really happy with them. Definitely would recommend United flags.

January 28, 2026
Unprompted review
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Reply from United Flags Ltd

Thanks for taking the time to give us a review, it is very much appreciated.

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Rated 5 out of 5 stars

Excellent service

Excellent service. Super quick mock up and dispatch of final product and very friendly team. Very satisfied :)

September 4, 2025
Unprompted review
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Reply from United Flags Ltd

Thanks for taking the time to write a review, were very glad your pleased.

Rated 5 out of 5 stars

Last minute order

Last minute order was handled perfectly and the flags were delivered as promised and are of great quality. Will definitely use United Flags again. 5* service

August 26, 2025
Unprompted review
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Reply from United Flags Ltd

Thanks for taking the time to review us, I'm glad we were able to help you.

Rated 5 out of 5 stars

Really reliable company

Really reliable company. Have produced a number of banners with United Flags Ltd over the last 8 years. They are always great quality and arrive promptly. Staff are very knowledgeable if you need advice on what style of banner.

August 13, 2025
Unprompted review
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Reply from United Flags Ltd

Thanks for taking the time to write a review, it's very much appreciated.

Rated 5 out of 5 stars

Squirrel Drey Flag

Excellent customer service for us ordering our first squirrel Drey flag!
Great communications & fab flag!

August 12, 2025
Unprompted review
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Reply from United Flags Ltd

Thank you for taking the time to send us a review, it is very much apricated, We glad your pleased with the flag.

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Rated 5 out of 5 stars

Fantastic customer experience …

Fantastic customer experience right from the initial contact, subsequent communication and through to delivery of the final product within the originally quoted timeframe.

We order a ceremonial banner and the quality and value for money were exceptional. I could recommend United Flags to any customers especially organisations looking to purchase a new ceremonial banner / flag.

August 1, 2025
Unprompted review
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Reply from United Flags Ltd

Wow........ we cannot ask for a better review than this. We are very pleased that your happy and we thank you for the review.

Rated 5 out of 5 stars

Super product and friendly helpful…

Super product and friendly helpful team. Thank you!

June 20, 2025
Unprompted review
United Flags Ltd logo

Reply from United Flags Ltd

Thank you for taking the time to send us a review. We are glad your happy with your flags.

Rated 5 out of 5 stars

Absolutely amazing service

Absolutely amazing service, communication was fantastic, quickly arrived and is exactly what I wanted.
I would highly recommend. 😊

December 4, 2024
Unprompted review
United Flags Ltd logo

Reply from United Flags Ltd

Thanks you for your review, it is very much appreciated.

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