Unity Insurance Services Reviews 

Kinsbourne Explorer Scouts have used unity for Multiple Temporary Minibus Insurance Policies & Travel insurance for a visit abroad. We've never had the experience of having to make a claim. However the policies have always been simple to set up & unity have been responsive to all questions.

Renewal came in plenty of time, price was good, Advisor was informative. renewed and paid quickly via telephone.

Renewal quote was £950, after I had paid it 2 weeks went by then I recieved an email demanding another urgent payment of another £170 due an admin error. Not impressed

Great response and were able to guide us to what we really needed - also very patient with out approval process

Unity responded quickly & clearly to my query helping me understand the rule of the different insurances we carry & have us confidence that we carry the right ones.

Always friendly and helpful. Inform us in good time that policy us ending and response to our communications responded to in timely manner, Overall a good service.

Apart from my initial message not being passed on to our account handler and having to phone back when I knew she had returned from holiday, everything else I went through with her was exceptional, being very prompt in getting the Group to a position where we were no longer under insured.

trouble free

Having our own account executive Kylie was great for building relationships and continuity. She understood our requirements as both a large county and Activity center and suggested suitable improvements that would positively effect our premiums. Questions where answered quickly and professionally.

Terrible service. Poor advice when calling - different answers depending on who you speak to. Took eight attempts last year to provide us with accurate insurance documents! Absolutely not the best value on the market - contact a proper insurance broker with your Statement of Facts, explain you are a charitable organisation, and let the broker find you better cover that won't eat away at your subs! You'll be surprised when it comes in hundreds of pounds cheaper!

Always friendly and helpful. Lizzie is great at managing our account and when she has been on leave we have had great service from her colleagues

Very helpful, friendly and courteous service from Kirsten who took time to fully understand our requirement. This resulted in a competitive quote which we have been pleased to take forward for exactly the cover which we needed.

I contacted Unity when I realised our insurance had lapsed and so we were not insured. They helped me sort out everything that needed doing, including getting a valuation for the scout hut, and we were back insured the next day.
Very good service and very friendly.

Unity were very helpful and clear with the information provided, it did take a little while for a reply but it wasn't urgent and was answered first time.

Always used them.
Competitive prices.
No pushing sales always up front.

Unity have always our best interests at heart and the service is excellent.

Competitive price, straightforward renewal process 👌

I have asked for a quote over a week ago and have heard nothing and now I can't even start a new quote request

I was thoroughly impressed with the entire experience. The process was straightforward from start to finish, which made what can often be a tedious task genuinely pleasant.

What stood out most was how accommodating the staff were. Kirsten took time to understand my specific needs without ever making me feel rushed or pressured into making a decision. There was no hard sell, no pushy tactics, just clear information presented in a way that allowed me to make an informed choice at my own pace.

I'd happily recommend them to anyone looking for a hassle-free insurance experience.