They give the best rates. However you don't have the ability to authenticate your app access via email. Always has to be an sms message. When I am abroad, this means I incur extra mobile cha... See more
Company replied
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I have been remitting money to Ghana through unity link since 2005, and they have never let me down. Things got even marvellous with the Unity Link App. If there’s only one Ghanaian company providing... See more
Company replied
Very effective money transfer with good exchange rate. There's need to improve on customer service response. The chat function and calls are non responsive
Company replied
Their exchange rate is top notch and the money transfer is quick and easy. A reliable source to send money back home to Ghana without any hassle or problems. Highly recommended!
Company replied
Company details
Written by the company
The online money transfer service that believes sending money to loved ones should be fast, secured, and simple! No fees for your transfers with excellent rates!!
Contact info
4th Floor, 5-17 Hammersmith Grove, The Triangle, Hammersmith Grove,, W6 0LG, London, United Kingdom
- 02087722160
- help@unitylink.com
- unitylink.com
4.0
Great
20K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 57% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
DO NOT SEND MONEY VIA UNITY LINK IF IT’S URGENT. AVOID!
Do not send money via unity link if it’s urgent. Took more than 24 hours for money to be delivered to my dad who needed money urgently for his medical bills. I literally had to call them to complain because they do not have the decency to inform you if transaction failed or delayed.
It’s very frustrating to send money via unity link and do it at your own risk. Absolutely useless
Deleting the app and will never use it ever again!!!
February 4, 2024
Unprompted review
Reply from UnityLink
We are sorry to hear this and understand this must be frustrating. We always want to provide great service because we know how important your transfers are. We apologise for the inconvenience.
Please contact us via email at complaints@unitylink.com with your details as we have not been able to locate your account through this review. Thank you
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The best
The transfer was swift and the rate was the best as compared to others.
February 4, 2024
Unprompted review
Reply from UnityLink
Thanks a lot for the awesome review! We're stoked that you found our service to be swift and reliable. We appreciate your support and hope to continue exceeding your expectations. Have an amazing day.
How your noble financial institution…best of all
How your noble financial institution made transactions easier
February 2, 2024
Unprompted review
Reply from UnityLink
We are thrilled to have you as part of the family! Thank you for sharing your kind words with us. It means the world to us! We look forward to serving you again soon!
Reply from UnityLink
Thank you for the great review! We’re so happy you loved your experience and can't wait for your next transaction! Enjoy the rest of your day.
They always pay my transactions
February 2, 2024
Unprompted review
Reply from UnityLink
Thank you for your feedback. We will continue to improve our services to exceed your expectations always. Enjoy your evening
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Fast and secure transfer to Ghana
Unity Link provides the best rates for money transfer. I am able to send money to GH momo account with no extra fees. Also, their transfers are fast and secure.
February 2, 2024
Unprompted review
Reply from UnityLink
Thanks a lot for the awesome review! We're stoked that you found our service to be swift and reliable. We appreciate your support and hope to continue exceeding your expectations. Have an amazing day!
Excellent customer service with swift…
Excellent customer service with swift response to queries.
February 1, 2024
Unprompted review
Reply from UnityLink
We are happy you’re pleased with our services and that we were able to help. Our priority is customer service and we are ecstatic that we met that mark! Have a nice day.
Real time transactions
January 30, 2024
Unprompted review
Reply from UnityLink
We are thrilled to have you as part of the family! Thank you for sharing your kind words with us. It means the world to us! We look forward to serving you again soon!
Money transfer seamless
January 31, 2024
Unprompted review
Reply from UnityLink
We are delighted to hear that your money transfer was seamless. It's always a pleasure when transactions go smoothly and efficiently. Thank you for your custom and have a nice day
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Most convenient and easy way to send…
Most convenient and easy way to send money love ones in Ghana. I’ve never had problems with this app. Easy to navigate interface. Kudos!
January 31, 2024
Unprompted review
Reply from UnityLink
We are thrilled to have you as part of the family! Thank you for sharing your kind words with us. It means the world to us! We look forward to serving you again soon!
Good service although it take a while…
Good service although it take a while sometimes for the recipient to receive the money . However , they are always on point
January 30, 2024
Unprompted review
Reply from UnityLink
Thank you so much for your kind words and feedback. We're thrilled to hear that you've had a good experience with our service. We apologise for any delays in your transfers, but we're constantly working to improve our service. Your support means a lot to us. Have a nice day 😊
Fast and reliable
January 30, 2024
Unprompted review
Reply from UnityLink
Thank you for sharing your fantastic feedback and for rating us 5 stars.
We're pleased to know that you are happy with the timely delivery. Have a nice day.
Reply from UnityLink
Thank you so much for the positive review. We're thrilled that you had a great experience with our service. We strive to provide the best service possible, and it means a lot to us that you appreciate it. Thanks again! 😊
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I called help line when I was having
I called help line when I was having problem with the recipient and they guided me step by step how to resolve the problem and after doing all they instructed me to do in no time the recipient had his money
January 28, 2024
Unprompted review
Reply from UnityLink
Thank you so much for the positive review. We're thrilled that you had a great experience with our service. We strive to provide the best service possible, and it means a lot to us that you appreciate it. Thanks again! 😊
Great always splendid 👌
January 28, 2024
Unprompted review
Reply from UnityLink
Thank you so much for taking the time to leave us this lovely review!
We are delighted to hear that you have had a positive experience with us and are pleased with our service. Thank you for your custom.
Service was fast and smooth.
January 27, 2024
Unprompted review
Reply from UnityLink
Thank you for sharing your fantastic feedback and for rating us 5 stars.
We're pleased to know that you are happy with the timely delivery. Have a nice day.
They have good rates and fast delivery.
January 27, 2024
Unprompted review
Reply from UnityLink
Thank you for sharing your fantastic feedback and for rating us 5 stars.
We're pleased to know that you are happy with the timely delivery. Have a nice day.
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Your service is first class and very…
Your service is first class and very efficient.
January 26, 2024
Unprompted review
Reply from UnityLink
Thanks for your wonderful review and for taking the time to share your experience with us! Our customers are our priority and we hope to continue providing you with the best experience. Thank you for your custom.
I really love your rate
I really love your rate, convenience and how fast it is. It is really reliable! Great app it is!
November 1, 2023
Unprompted review
Reply from UnityLink
Thanks for your wonderful review and for taking the time to share your experience with us! Our customers are our priority and we hope to continue providing you with the best experience. Thank you for your custom.
Straight forward transfer to mu family…
Straight forward transfer to my family members in Ghana in minutes. Perfect service for me when needed in times of supporting my family members during financial hardships.
January 25, 2024
Unprompted review
Reply from UnityLink
We are thrilled to have you as part of the family! Thank you for sharing your kind words with us. It means the world to us! We look forward to serving you again soon!
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