unityrefresh.com Reviews 2

TrustScore 3.5 out of 5

3.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

Written by the company

Unity Refresh was founded in 2021 in Canada with a vision to redefine jewelry storage through exceptional quality and thoughtful design. As we’ve evolved, Unity Refresh has grown into a home decor retailer offering a wide range of trending home and lifestyle products.


Contact info

3.4

Average

TrustScore 3.5 out of 5

2 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent customer service

My daughter absolutely loved the walnut wood jewelry organizer I purchased for Christmas! Quality so nice! Customer Service was excellent when delivery was questionable by Christmas, but they followed up and were very helpful securing on time delivery.

December 26, 2025
Unprompted review
unityrefresh.com logo

Reply from unityrefresh.com

Dear Nancy,

We are glad the order arrived before Christmas and your daughter loved it! It’s been a true pleasure providing services to you this year. Wishing you a joyful holiday season and a prosperous New Year ahead!

Rated 1 out of 5 stars

We have ordered an item but it has not…

We have ordered an item but it has not arrived and it looks like the website is a scam

November 30, 2025
Unprompted review
unityrefresh.com logo

Reply from unityrefresh.com

Hi Natacha, according to the tracking information, your order was delivered on December 17, 2025, which is very close to our estimated delivery date. For more details about how our shipping works, you are welcome to review our shipping policy on our website or contact us if you need any clarification. Thank you.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look