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Universal Skills Group Reviews 

1,593
•
TrustScore 5 out of 5

5.0

Apprenticeship Center
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Review summary

Created with AI, based on recent reviews

Considering 61 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently discuss the incredible dedication and approachability of the trainers, who make complex technical concepts remarkably simple and easy to understand during daily practical sessions. Many participants note that the welcoming, high-energy atmosphere creates a genuinely fun environment where learning becomes effortless and enjoyable. Some people also felt that the training centres feature modern classrooms and exceptionally well-structured courses designed to guide students smoothly from start to finish. Reviewers consistently express deep appreciation for the continuous support, noting they feel fully prepared and entirely confident to handle their future careers and certifications.

What people talk about most

Staff

Clients share high satisfaction regarding the staff, frequently highlighting the friendly and supportive... See more

User experience

People report positive experiences with user experience, highlighting knowledgeable and supportive trainers... See more

Facilities

Customers expressed great satisfaction regarding the facilities, frequently highlighting the modern... See more

Service

Reviewers express great satisfaction with the exceptional service, highlighting professional trainers and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

These folks ran my ACS and MOCOPA course for my work in 6 months. Excellent staff, always approachable and let you check your understanding for the work. I think the programme itself was extremely wel... See more

Rated 5 out of 5 stars

I came in knowledgeable about boilers, left knowing about meters, and feeling like the energy superhero 'Black Lightening'. The team at the centre made the whole process hands-on, high-energy, and w... See more

Rated 5 out of 5 stars

Just completed my 3 phase with skills group Adam B was our tutor for the week and yet again his professional teaching style and care about his pupils is second to none, again a pleasure to complete a... See more

Rated 5 out of 5 stars

I've just finished a week's refresher course to help me with my job, the trainer John F was amazing, taking his time to explain every aspect of what we were doing. Amazing facilities and amazing st... See more

Company details

  1. Apprenticeship Center
  2. Trade School
  3. Training Centre

Written by the company

Our centre and staff in Wakefield have over 30 years experience in the training industry. Our specialist training facility in Wakefield is outfitted with bespoke gas and power workshops to help develop both practical skills and present learners with a wide range of scenarios that they may be faced with when working out in the field. This is encapsulated most in our indoor street aptly named the ‘Electric Avenue’. We also have a number of classrooms use for theory based learning and assessments. The courses we offer are designed to be industry relevant to make sure every learner completes their time at Universal Skills Group with the skills and knowledge to enter the workplace or self employment fully equipped. We are constantly evolving our offering to keep pace with the energy sector and emerging technology.

Contact info

5.0

Excellent

TrustScore 5 out of 5

2K reviews

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5.0

All reviews

(1,593)

59 reviews in the last 12 months

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Rated 5 out of 5 stars

Really enjoyed my CT metering upskill

Really enjoyed my CT metering upskill, had alot of fun with Micheal cottyn, I appreciate the style in which he teaches he answers any queries we'll and helps you understand, he has a proactive approach to teaching, I would 100% recommend universal skills best place I've been to

July 2, 2026
Unprompted review
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Rated 5 out of 5 stars

Excellent facility

Excellent facility and excellent trainers. The trainers made the experience stress free with great guidance.

Thank you Michael Cottyn and Michael Campbell

May 8, 2026
Unprompted review
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Rated 5 out of 5 stars

I have really enjoyed my time at…

I have really enjoyed my time at universal skills my tutor Michael was very good at explaining everything and being there to support our class. Everyone who works at universal skills are friendly and are all willing to help I always felt someone was around to answer any questions and I felt as if everyone wanted to do to well overall great experience.

April 2, 2026
Unprompted review

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