Universal Skills Group Reviews 

1,593
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 61 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently discuss the incredible dedication and approachability of the trainers, who make complex technical concepts remarkably simple and easy to understand during daily practical sessions. Many participants note that the welcoming, high-energy atmosphere creates a genuinely fun environment where learning becomes effortless and enjoyable. Some people also felt that the training centres feature modern classrooms and exceptionally well-structured courses designed to guide students smoothly from start to finish. Reviewers consistently express deep appreciation for the continuous support, noting they feel fully prepared and entirely confident to handle their future careers and certifications.

What people talk about most

Staff

Clients share high satisfaction regarding the staff, frequently highlighting the friendly and supportive... See more

User experience

People report positive experiences with user experience, highlighting knowledgeable and supportive trainers... See more

Facilities

Customers expressed great satisfaction regarding the facilities, frequently highlighting the modern... See more

Service

Reviewers express great satisfaction with the exceptional service, highlighting professional trainers and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

These folks ran my ACS and MOCOPA course for my work in 6 months. Excellent staff, always approachable and let you check your understanding for the work. I think the programme itself was extremely wel... See more

Rated 5 out of 5 stars

I came in knowledgeable about boilers, left knowing about meters, and feeling like the energy superhero 'Black Lightening'. The team at the centre made the whole process hands-on, high-energy, and w... See more

Rated 5 out of 5 stars

Just completed my 3 phase with skills group Adam B was our tutor for the week and yet again his professional teaching style and care about his pupils is second to none, again a pleasure to complete a... See more

Rated 5 out of 5 stars

I've just finished a week's refresher course to help me with my job, the trainer John F was amazing, taking his time to explain every aspect of what we were doing. Amazing facilities and amazing st... See more


Company details

  1. Apprenticeship Center
  2. Trade School
  3. Training Centre

Written by the company

Our centre and staff in Wakefield have over 30 years experience in the training industry. Our specialist training facility in Wakefield is outfitted with bespoke gas and power workshops to help develop both practical skills and present learners with a wide range of scenarios that they may be faced with when working out in the field. This is encapsulated most in our indoor street aptly named the ‘Electric Avenue’. We also have a number of classrooms use for theory based learning and assessments. The courses we offer are designed to be industry relevant to make sure every learner completes their time at Universal Skills Group with the skills and knowledge to enter the workplace or self employment fully equipped. We are constantly evolving our offering to keep pace with the energy sector and emerging technology.


Contact info

5.0

Excellent

TrustScore 5 out of 5

2K reviews

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No recent history of asking for reviews

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5.0

All reviews

(1,593)

59 reviews in the last 12 months

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Rated 5 out of 5 stars

3phase MDS USG

Great experience and gained a new skill and understanding with 3 phase. Was able to ask questions and advice from one of the tutors Michael Cottyn

September 19, 2025
Unprompted review
Rated 5 out of 5 stars

Upskilling in a practical way

Michael Cottyn is a great trainer and sets out the information in an easy to understand way. He then reviews the information with everyone to ensure understanding

September 19, 2025
Unprompted review
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Rated 5 out of 5 stars

Teaching

Had a teacher called Shane , he was very good at explaining things and picked up a few tricks from him

September 8, 2025
Unprompted review
Rated 5 out of 5 stars

Shane was really helpful

Shane was really helpful and got the refreshing that i needed being out of the job for a little while, grateful to him!

September 11, 2025
Unprompted review
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Rated 5 out of 5 stars

An excellent and productive week with…

An excellent and productive week with Michael Cotton. 3phase training. The centre is overall a great centre and the content was delivered impeccably well by Michael. All questions were heard and cleared up well with several demonstrations if necessary. The learning environment was indeed well balanced which is important when you genuinely want to gain something from the course. I left with great satisfaction and confidence with 3phase knowledge and also left with a good understanding of 2 rate contacting and other areas we already work in. It was genuinely an excellent and productive time. Thanks Michael Cotton and USG. 😃😃💪💪🤝🤝🤝

August 22, 2025
Unprompted review
Rated 5 out of 5 stars

3 Phase upskill

Great course ran by Mr Cottyn, plenty of information that was delivered in a way for everyone to understand.

August 22, 2025
Unprompted review
Rated 5 out of 5 stars

3 phase training

Fantastic instructor and very knowledgeable Michael Cottyn has a way of explaining things simply and clearly the training centre also great been here a few times and always enjoy the training and leave with confidence.

August 22, 2025
Unprompted review
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Rated 5 out of 5 stars

Great centre with friendly staff

The training centre is well run with great facilities and workshops. Adam helped me with my understating of rts systems and ways of thinking that made it seem much easier. Matt also helped with the electric.

August 4, 2025
Unprompted review
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Rated 5 out of 5 stars

Adam the trainer was fantastic

Adam the trainer was fantastic. Extremely knowledgeable very approachable. Matt was also great for the mocopa exam. I hope any future training i may have is at usg. 5 star.

August 15, 2025
Unprompted review
Rated 5 out of 5 stars

ACS & MOCOPA

I had a great week at the centre in Wakefield.

It was a fantastic experience — the staff were very knowledgeable and made the week even more enjoyable.

Special thanks to:

Micheal Cotten
Matt B
Mat G
The facilities were well-designed for easy access, with parking that was convenient and suitable for all visitors.

Would definitely recommend Universal Skills Group as place for learning.

August 8, 2025
Unprompted review

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