UniWigs Reviews 324

TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 126 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product quality, noting that the hair is soft, natural-looking, and well-made, often blending seamlessly with their own hair. Many appreciate the realistic appearance of the wigs and toppers, highlighting features like undetectable hairlines and comfortable caps. The customer service is frequently described as excellent, with people finding the support team helpful and responsive. However, some people were dissatisfied with the product quality, reporting issues like itchy wigs, detached wefts, or hair that became terrible after washing. Others experienced problems with color accuracy, finding that the received product did not match the advertised images or descriptions, and faced difficulties with returns due to customs fees or restocking charges.

What people talk about most

Product

Reviewers mention positive feedback about product, with many expressing satisfaction with the natural... See more

Quality

Customers consistently note positive experiences with quality, often praising the natural appearance and... See more

User experience

Consumers find the user experience to be positive, highlighting the natural look and comfortable wear of the... See more

Price

People report ambiguous experiences with price, with many customers expressing satisfaction, stating that the... See more

Customer service

Reviewers highlight positive aspects of customer service, with many describing the team as excellent,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have 4 pieces from Uniwigs, The hairline topper, The closed lace breeze, the closed lace airy elegance and the Leslie ponytail wig. All of these pieces are great and serve different purposes on my... See more

Rated 5 out of 5 stars

I had doubts initially because I have purchased so many wigs and toppers and I have encountered many issues. This Topper from UniWigs is well made, true human hair and probably the best topper I ever... See more

Rated 5 out of 5 stars

I’ve been really impressed with the Camille wig by UniWigs. It’s a soft blonde lob made with 100% Remy human hair, and it looks incredibly natural. The hairline is beautifully done with tiny knots,... See more

Rated 5 out of 5 stars

I have tried many pieces from Uniwigs and I am always incredibly pleased with the quality. The hair colors are consistent each time (ie. i have multiple pieces in “truffle brown” and they’re all ident... See more


Company details

  1. Headwear Store
  2. Hair Product Store

Written by the company

UniWigs is an all-in one online hair products platform to provide professional hair solutions to support women and men. We empowered thousands of ladies who were suffering from hair loss or seeking for a fashionable and unique hair product. Founded in 2012 and headquartered in California with additional warehouse and factory in Asia. UniWigs is a professional and reliable platform whom you can count on.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

324 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I have had all positive experiences…

I have had all positive experiences with Uniwigs. I started with a topper, loved it and then went on to buy a human hair wig: Jade. I was so in love with her that I just placed another order for Amelie (another human hair wig).
The hair is of excellent quality and the density is very natural. Also the cap construction has been top notch. So very comfortable for all day wear.
I have bought other human hair wigs in the past but will now stick with Uniwigs 🙂

April 20, 2026
Unprompted review
Rated 5 out of 5 stars

I have loved all the human hair wigs…

I have loved all the human hair wigs from uniwigs that I have tried. Georgia was a low density wig that feels super light and the cap doesn’t even feel like you’re wearing anything. The dimensional vanilla butter blonde has been my favorite shade so far!

May 4, 2026
Unprompted review
Rated 5 out of 5 stars

The Leslie | Naturally Wavy Remy Human…



The Leslie | Naturally Wavy Remy Human Hair
Ponytail Lace Front Wig from UniWigs was the biggest confidence boost. After losing my hair, I haven’t been able to wear a ponytail that looks this natural. It is lightweight and comfortable just in time for summer ! I can’t wait to try another

April 26, 2026
Unprompted review
Rated 5 out of 5 stars

Uniwigs Hair Toppers

I own 2 hair toppers from Uniwigs. They are simple to install, comfortable, and breathable. I have wigs and toppers from other companies, and this brand makes the most realistic and natural looking hair. I receive compliments almost every day that I am wearing one of my toppers. My friends and family are in disbelief of how natural it looks. It takes little time to get ready in the mornings and I have my confidence back. I highly recommend their products if you suffer from hair loss or thinning!

March 31, 2026
Unprompted review
Rated 5 out of 5 stars

Uniwigs never lets me down

Uniwigs never lets me down! I got their new style, Lavina, in a 14" wig. Uniwigs is spoiling customers again with another great product. What's different about this wig is that it's low density- only 110%. Even though Burmese hair tends to be thicker, this behaves a lot like European hair because there isn't as much of it. It's so pretty and natural looking! Delivery was quick on this one. Impressed, as usual.

April 28, 2026
Unprompted review
Rated 5 out of 5 stars

Uniwigs Amber Silk human hair topper

I am so impressed with my 6x6 Amber Silk Top human hair topper. The colour blends beautifully with my own hair, even though it’s slightly lighter, and it still looks completely natural. It sits so flat against my head with no bulk, and it’s incredibly easy to clip in and style.

April 28, 2026
Unprompted review
Rated 5 out of 5 stars

Beyond excellent!

Beyond excellent!! After exhaustive research, finding this gem of a company was a dream. The BEST products. I get compliments all the time on "my" hair. Little do they know. All I can say is RUN, DON'T WALK! Don't hesitate. Best buy ever.

November 20, 2025
Unprompted review
Rated 5 out of 5 stars

The Perfect Bob- Amelie

I was recently able to try Amelie. She is the perfect bob! This style makes you look like you just left the salon with none of the maintenance. I picked the ashy blond with heave highlights. This color give her a truly dimensional look and adding with the layers she is classic and chic. The cap was very comfortable and hand tied which is a huge plus. The front knots were not bleached which is a barrier for me but it was easy to cover them with the way the hair fell. Overall I really really like this piece and think it could be a great summer piece!

April 13, 2026
Unprompted review
Rated 5 out of 5 stars

Great quality

I just got a closed lace topper and i'm in love with the quality. The hair is soft, the base is great, it's comfortable and the customer service is excellent. Thank you!

April 9, 2026
Unprompted review
Rated 5 out of 5 stars

Hair Loss is Hard, Uniwigs Makes it Easy!!

Hair loss is really hard to navigate alone and Uniwigs makes it easy. A customer service rep helped match me to the right topper hair shade that blended in seamlessly with my bio hair. Uniwigs also offered a lot of great resources and videos on how to apply my topper the correct way and I was able to adjust the topper so it looked super natural on me. I wish I did not put off using a hair topper for all these years, wearing a topper has made me so much more confident!

March 31, 2026
Unprompted review
Rated 5 out of 5 stars

Great customer service and products

First off, the customer service is absolutely incredible! They can help you pick out a color match and style based on what you are looking for. That is one of the hardest things when buying alternative hair pieces online. They make the process easy! The product that I received was the Courtney Mono Upgraded 14” Burmese human hair in the color 210 truffle brown. The hair is extremely soft and easy to style. I have EXTREMELY thin hair and my hairline is very far back on my forehead so I was slightly worried that it would not match up good. But I was wrong! Very natural looking and reminded me of when my bio hair was normal. My husband was blown away too! I really, really like the halo wire, for me it made me feel more comfortable knowing it was secure. Overall, the topper is great, wigs can sometimes cause me headaches and look too heavy, so having a topper is absolutely essential. Oh and in hot weather it REALLY comes in handy! You can trust Uniwigs with your business in my opinion!!

April 2, 2026
Unprompted review
Rated 5 out of 5 stars

Beautiful wig, topper, thoughtful, accessories, wonderful customer service

I received a human hair wig topper from UniWigs. At first, I did struggle with how to properly use it with the amount of hair loss that I had, however, between all of the included accessories and their wonderful customer service I was able to successfully put on the hair topper and wear it it looks so natural and so close to my biological hair that I truly enjoy wearing my new hair.

March 25, 2026
Unprompted review
Rated 5 out of 5 stars

Awesome human hair topper

I had been looking for an affordable, lightweight human hair lace front topper for a long time and have found the ultimate piece with Uniwigs Airy Elegance. Customer service from Uniwigs has been unparalleled and the topper arrived quickly from the USA. The quality of the hair is excellent and I would highly recommend to others.

March 27, 2026
Unprompted review
Rated 5 out of 5 stars

Good communication experience

Thanks Uniwigs for handling the return/exchange in a timely manner. I appreciate your professionalism, especially from Bella and Elizabeth.

March 23, 2026
Unprompted review
UniWigs logo

Reply from UniWigs

Dear customer,

Thank you so much for your kind words—we truly appreciate you taking the time to share your experience.

If there’s anything else we can assist you with, please don’t hesitate to reach out.

Wishing you a lovely day

Best regards,
UniWigs Team

Rated 1 out of 5 stars

Not the best experience

This is my second purchase from Uniwigs. My first two Courtney wigs were beautiful. Recently, I purchased my third Courtney wig and it’s not the same quality. I did notice it came from CN I am not sure what happend but the quality and color are horrible. I am extreme sad with this purchase. :(:(:(

March 21, 2026
Unprompted review
UniWigs logo

Reply from UniWigs

Hi Lilian,

Thank you for sharing your feedback. We’re truly sorry to hear that this experience didn’t meet your expectations, especially after your previous Courtney toppers worked well for you.

UniWigs operates warehouses in both the U.S. and Asia. Depending on stock availability, orders may ship from different locations, but all products follow the same production standards.

We would really like to look into this further for you. Please contact us at support@uniwigs.com
with your order details so our support team can assist you.

At UniWigs, we stand behind our products and are committed to making things right for our customers.

Thank you,
UniWigs Support

Rated 5 out of 5 stars

Outstanding quality and great customer service

Hair loss can be a truly challenging experience. When I recognized that regaining my confidence might involve exploring alternative hair solutions, I conducted extensive research among various online vendors. After acquiring and returning a few hairpieces, I ultimately decided to try Uniwigs. To summarize, I now possess three of their hair toppers and am thoroughly pleased with them. What distinguishes Uniwigs from its competitors is its exceptional product selection and clear product information, unparalleled quality, a wealth of informative how-to videos, an excellent return/exchange policy, and outstanding (and very patient) customer service. I am so delighted to have discovered this company and given them an opportunity. My confidence has been fully restored!

March 8, 2026
Unprompted review
Rated 5 out of 5 stars

I have tried so many extensions and…

I have tried so many extensions and toppers from other companies and never felt confident in coverage and natural appearance. THIS topper from Uniwigs has been a game changer! Not only does it match my hair color, but it looks like me!!!

January 25, 2026
Unprompted review
Rated 5 out of 5 stars

I owe Uniwigs a big apology

I owe Uniwigs a big apology. I wrote a review on Feb. 19th about a successful transaction with the bank but, when I logged onto my Uniwigs account, I was seeing where my order had been canceled. I did not realize that I had 2 different email accounts with Uniwigs. So therefore, my order was being processed and was being shipped on schedule. I was just looking at the wrong account. Uniwigs researched and found the problem then contacted me to let me know what was going on. I appreciate them so much. I'm so sorry for making things so confusing and I am so sorry for making that review when in reality, it was all my fault. I absolutely love my topper, she is absolutely beautiful. The packaging was beautifully done. I already have another one picked out for the near future. I will definitely make sure to choose the right account next time. Thank you, Uniwigs.

March 4, 2026
Unprompted review
UniWigs logo

Reply from UniWigs

Hi Shelia,

Thank you so much for taking the time to update your review and for your kind words.
We’re very glad we were able to help identify the issue and that your order was processed and delivered smoothly.
It means a lot to us to hear that you love your topper and that you were happy with the packaging as well.
We’re also excited to hear that you already have another piece in mind! If you need any further assistance, please feel free to contact our customer service team.
Thank you again for your kindness and for being a valued part of the Uniwigs community.

Best regards,
UniWigs Support

Rated 5 out of 5 stars

One word “super impressed “

I received 7”X8” Courtney mono top,human hair topper. It’s beautiful, it has surpassed my expectations. I have wasted a lot of money on hair toppers, one I bought was over $1000 and that did not impress me but I m very pleasantly impressed with this topper. Very light, sits perfectly, UniWig has nailed it. I ll recommend this to anyone looking for an affordable good quality hair topper., and this won’t be my last one I m coming back :)

March 3, 2026
Unprompted review
Rated 5 out of 5 stars

UniWigs has been part of my wig journey…

UniWigs has been part of my wig journey from the very beginning. They are consistently working on improving their products. My latest wig is Celesta which is the most natural looking and feeling wig. This wig is the perfect length, density and the color natural black is perfection. If you’re looking for an everyday wig with a luxurious feel, this wig is for you.

February 18, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look