Unlimited Web Hosting Reviews 

4,159
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 271 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional customer service and the helpful, professional staff. Many people highlight the incredibly fast response times to queries and support tickets, often within minutes, which leads to quick issue resolution. Reviewers appreciate the knowledgeable and patient approach of the support team, making complex migrations and technical issues easy to handle. The service is described as faultless, with stable web hosting and practically no downtime, ensuring websites are always available and perform well. However, some reviewers were not happy with security, reporting issues with spam, malware, and hidden files on their websites, which they attributed to the hosting platform.

What people talk about most

Service

Users describe positive interactions with service, consistently highlighting excellent performance, reliable... See more

Response time

Consumers find response times to be positive, with many reviewers consistently praising the speed and... See more

Customer service

Reviewers consistently express high satisfaction with customer service, highlighting the support staff as... See more

Staff

Customers consistently note positive experiences with staff, highlighting their fantastic, fast, and... See more

Website

People report positive experiences with website hosting, highlighting excellent performance, reliable uptime,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Transferred from an older server to a new shared server with just a little help from the support team. I'm up and running again after a few small edits to support the new architecture. The response ti... See more

Rated 5 out of 5 stars

Support team responded within minutes and resolved the domain expiry for me. This team is second to none and I'm really grateful to have been enjoying Unlimited Web Hosting services for so many year... See more

Rated 5 out of 5 stars

We've been using Unlimited Web Hosting for nearly 10 years. The service throughout has been faultless. Practically no downtime over that period. If there is an issue or a query, their support team are... See more

Rated 5 out of 5 stars

I have had a few hosts over the years but this company is by far the best and most reliable. As with most websites you do get issues from time to time but these guys are fantastic at sorting anything... See more


Company details

  1. Web Hosting Company
  2. DNS Provider
  3. e-Commerce Solution Provider
  4. Email Service Provider

Written by the company

UK Web Hosting Provider. Lightning-fast SSD servers and expert UK support. Unlimited Web Hosting, Reseller Hosting, VPS and Domains.


Contact info

4.9

Excellent

TrustScore 5 out of 5

4K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 33% of negative reviews

Typically replies within 2 weeks

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4.9

All reviews

(4,159)

261 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent hosting service with…

Excellent hosting service with genuinely fast and helpful support. Over the past weeks I've had various technical issues — from bot attacks and server errors, to SSL configuration, DNS setup, and launching new sites — and their team (special thanks to Danny and Adam) resolved everything quickly and professionally, always keeping me updated along the way.
It's rare to find support this responsive and knowledgeable. Highly recommended for anyone looking for reliable hosting with a team that actually cares about getting things right.

July 7, 2026
Rated 5 out of 5 stars

Years of Reliable Hosting and Outstanding Support

I've been using Unlimited Web Hosting for several years, and my experience has been consistently excellent from the very beginning. Over the years, they've continued to enhance their services while maintaining the reliability and high standard of support I've always appreciated.

Reliable hosting, responsive customer support, and excellent value for money are exactly what I look for in a hosting provider, and Unlimited Web Hosting has consistently delivered. Their unlimited hosting plans are competitively priced and offer outstanding value.

I'd especially like to thank Tommy for the excellent support I received today. I had several account-related requests, and he dealt with every one of them quickly, professionally, and thoroughly. Nothing was too much trouble, and he made sure everything was fully resolved before closing the ticket.

A big thank you to Tommy and the entire Unlimited Web Hosting team. I truly appreciate the consistently excellent service over the years and would happily and confidently recommend Unlimited Web Hosting to anyone looking for a reliable hosting provider.

July 7, 2026
Rated 5 out of 5 stars

I have beOutstanding Web Hosting With Support That Truly Caresen using Unlimited Web Hosting…

I have been using Unlimited Web Hosting since around 2022, and honestly, the level of service I have received from them has been next level.

Their support team are absolutely brilliant. Whenever I have a question, they reply within minutes, and they are always friendly, helpful, patient, and professional. Nothing ever feels like too much trouble, and that makes such a difference when you are trying to run and grow a website.

The value for money is amazing, especially considering the quality of service they provide. My website speed has been incredible, the hosting has been reliable, and the whole experience has given me real confidence that my website is in safe hands.

What really stands out is that they do not make you feel like just another customer. They actually seem to care, and that kind of service is rare these days. Whether it is answering a quick question, helping with a technical issue, or simply giving clear guidance, they are always there when needed.

I genuinely cannot recommend Unlimited Web Hosting enough. They are fast, reliable, friendly, great value for money, and their customer service is outstanding. I have been with them for years, and they have been absolutely fantastic throughout.

July 7, 2026
Rated 5 out of 5 stars

A Fantastic company

A Fantastic company, have been a customer for a while. And I have to say, anytime I have had an issue, the support staff have been fantastic, fast and very on the ball. Overall the score 5 stars or 11 out of 10

June 30, 2026
Rated 5 out of 5 stars

Unlimited Web Hosting offers excellent…

Unlimited Web Hosting offers excellent performance, reliable uptime, and responsive customer support. It's a great choice for businesses, e-commerce websites, and developers looking for dependable hosting. While renewal prices may be higher than the introductory rate, the overall value and feature set make it a worthwhile investment

June 29, 2026
Rated 5 out of 5 stars

Fast solution from Tommy

Tommy was great in finding the problem to my website’s downtime and implementing a solution straight away. Thanks Tommy ⭐️⭐️⭐️⭐️⭐️

June 25, 2026
Rated 5 out of 5 stars

Transferred from an older server to a…

Transferred from an older server to a new shared server with just a little help from the support team. I'm up and running again after a few small edits to support the new architecture. The response time was fantastic, just as I have come to expect after my many years of service from UWH. I don't know whay other companies can't be as helpful and professional as the guys at UWH. I wouldn't hesitate to recommend them to anyone looking for a hosting package.

June 24, 2026
Rated 5 out of 5 stars

Five stars, without hesitation.

I've been hosting websites with Unlimited Web Hosting since 2013. In that time I've recommended them to probably a dozen clients, and not one has come back unhappy. That kind of consistency is rare, and it matters when your name goes with the recommendation.

Price first. Their basic package is genuinely hard to beat in the UK. The value is exceptional, and there's nothing lurking in the small print to catch you out later.

But the real reason I keep going back is the support. Hosting support has a terrible reputation for good reason: chatbots, canned responses, someone getting back to you three days later with a link to a FAQ. This is nothing like that. Nick, Danny, Andy, and Adam are responsive, knowledgeable, and they actually sort things out. Even for low-priority tickets, we're getting replies within a couple of hours. I've genuinely stopped expecting that from any other provider.

As a web consultant and agency owner, my reputation travels with every referral I make. I've seen plenty of hosts get quietly worse over time. Prices creep up, support gets patchy, corners get cut. That hasn't happened here. Twelve years in and the quality is the same as it was at the start.

If you want reliable UK hosting at a fair price, this is where I'd send you.

Highly recommended.

June 12, 2026
Rated 5 out of 5 stars

Great Response

Sent a Priority ticket to them and they Responded within 30 minutes having taken some action. the solution worked really well and we are now back up and running! Great staff who were able to help really quickly. Many thanks.

June 21, 2026

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