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Rated 5 out of 5 stars

I was a bit skeptical about unlocking my phone online, but Unlocklocks made it incredibly easy. I just entered my details, paid the fee, and received my unlock code much sooner than expected. Highly r... See more

Company replied

Rated 5 out of 5 stars

Telstra was a pain to deal with, wanted to deal with unlocking via a chat bot then a person who clearly was incompetent, next person helpful then a run of more incompetent people who couldn't manage... See more

Company replied

Rated 5 out of 5 stars

I thought I would never be able to recover my phone number until someone told me that I can transfer my Sim card on an unlock device. Unfortunately the only other phone I had was lock under DISH netwo... See more

Rated 4 out of 5 stars

I've no doubt unlocklocks are a good company but unfortunately after 6 days of waiting I didn't receive my code. I have however luckily managed to find support to fix my issue therefore I am await... See more

Company replied

Company details

  1. Cell Phone Unlocking Service
  2. Cell Phone Recycling and Unlocking Service

Written by the company

UNLOCKLOCKS IS THE MOST EXPERIENCED PROVIDER OF CELLPHONE & INTERNET DEVICE CARRIER OR NETWORK UNLOCKING SOLUTIONS ON THE WEB, WITH 20 YEARS OF EXPERIENCE AND NEARLY 3 MILLION DEVICES UNLOCKED IN NORTH AMERICA, THE UK, EUROPE, AND AUSTRALIA.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 90% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

SCAM!!!

UPDATE 2/23/2924…
Funny how when I submitted my review they finally decided to initiate the refund process a few hours later, but I have been contacting them for almost a week asking where my refund went. Got the email from PayPal hours after my review, not many days ago as opposed to what’s being insinuated on the response.
—————————————///////////////////
At first, unlocklocks.com claimed on 2 consecutive days that my phone has been successfully unlocked. Upon checking, it isn’t. Customer service at first was quick to respond. Chat rep confirmed that it still is apparently locked. I requested for refund. Chat rep tried to convince me to wait another 24 hours, I refused as it has been way past the timeframe I was given. Chat rep stated refund is on the way. Almost a week now and no refund and no representative to be found. No one responding to my emails. Always #1 on queue then they say leave email address for contact. No one responds anymore. They just took my $50 and no response at all. Can’t even call it.

February 16, 2024
Unprompted review
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Reply from Unlocklocks

Your payment has already been refunded. if you paid by debit or credit
card, then it may take up to 7 business days to appear on your account.

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Rated 5 out of 5 stars

Unlocks is fast to process your order

Unlocks is fast to process your order.
The directions to "do it yourself" following the detailed process they provide make it so simple for you to do!
These guys are available if you need help or support and will settle issues honestly and professionally. I certainly recommend their services. They are committed to your satisfaction.

February 2, 2024
Unlocklocks logo

Reply from Unlocklocks

Thank you for using our services.

Rated 4 out of 5 stars

It was quite fast and higher price then others but great service

It was quite fast and received double confirmation/invoice of the process which made me think I was double charged.
I've sent an email asking for clarification but later next day I've received another copy of the same invoice. A bit confusing and a bit pricier than other competitors but overall a great service.

February 2, 2024
Unlocklocks logo

Reply from Unlocklocks

First and foremost, thank you for using our services. We are taking your feedback seriously and will fix what needs to be fixed.

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Rated 5 out of 5 stars

Your team is fast,honest

Your team is fast,honest, and honorable. Thank you for your service.

January 7, 2024
Unlocklocks logo

Reply from Unlocklocks

Thank you for using our services.

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Rated 5 out of 5 stars

Very very helpful

Man this guy's were very helpful. Very knowledgeable about what they are doing. I mess up when they give me that unlock code and they were able to provide me with two different codes for me to be able to unlock my phone. This is the second time I'm doing business with them and they are very sincere. I will always give them 5 star plus. Good job guys. Hope to get in touch again very soon for unlock code.

January 11, 2024
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Rated 1 out of 5 stars

I waited for the network unlock code of…

I waited for the network unlock code of my optus pro x 2 more than 10 days. I didn't even recieve the code.
I emailed them. But they didn't reply. I'm not a bot. And i bet most comments here are set up.😔💔
And I'll be happy if they delete my comment.

January 9, 2024
Unprompted review
Unlocklocks logo

Reply from Unlocklocks

Your order was completed few days ago. please check your email.

Rated 5 out of 5 stars

Really easy to use

Really easy to use, comfortable user guidance, fast response time, worked without a glitch, very affordable. Would definitely use unlocklocks again.

January 3, 2024
Rated 5 out of 5 stars

Unlock of phone successful

I thought at first that I wasn't going to be able to unlock it but I followed there directions or instructions and I unlocked my phone. Technology is so difficult sometimes but they made it easy. Thank you. Also you have to follow instructions.

December 19, 2023
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