Unrivaledusa Reviews 19

This company is a SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM!!!!!!!! DO NOT BUT FROM THIS SITE. I mean come on their email address is a Gmail account. They will STEAL STEAL STEAL STEAL your money. I have reported this site to the government fraud website!!

They refused to provide any information about when I would get my order 2 months after the supposed ship date then told me they wouldn't reply to any further emails. I think they are a scam operation and I wish I had never ordered from them. I will try to get a charge back through my credit card company and suggest anyone in the same position do the same.

This company is a scam!!!! They advertise a product as a preorder with a ship date of February/March. At the end of April still no order, when I asked for updates, no update was provided. This is after the shop just shut down for weeks and they seem to be banned from the shop app where I ordered this. Funny how when I asked for an update they refused to provide one. But when I asked to cancel they had no problem issuing a partial refund without even trying to contact me to resolve the issue. They kept $15 of mine with no explanation and I can only assume it’s a restocking fee. However how can I be charged for anything when they never fulfilled their end or the deal? They never had the item! So how can they restock something they never had. This company is nothing more than a huge scam! Where I went wrong, was not checking the online reviews before getting scammed by them. I never would have ordered from them if I had seen all the reviews about them doing this to many people over the years. Despicable!

do not deal with unrivaled Usa. Ordered three case of modern classic since September and three cases of the silhouette still haven't gotten any Went to my bank on Friday march 7th. to dispute the charges before the six month.

placed a preorder 10.10.2024. they have ghosted me. never replied to any emails. Its now 12/19/2024

Never pre order anything they take your money and it's a hassle to get it back i and to wait 2 months !

I pre-ordered 2 premium diecast items from this "business" in May 2024. I Tried emailing them a dozen times in October 2024 after it was clear that the items I had ordered were widely available as of 1 month earlier (September 2024). My enquiries were all ignored and obviously the items were never shipped. This website is a scam. DO NOT BUY ANYTHING FROM THEM.

This site is a scammer don’t get stuff from here you emailed them and they don’t answer I placed the order on October 11 since that day I haven’t received any emails tracking number or anything from my order.

If there was an option, they’d receive 0 stars.
I thought this was well known by now. Sorry anyone else has had to endure this company’s tactics.
I had to fight HARD to get me money back from them.
Their policy for online preorders violates consumer protection laws.
A company cannot offer online sales of preorders and refuse to refund customers when they can’t fill your order, especially if they can’t fill your order by the due date that they provide.
They hype up preorders for product they cannot fulfill, and, by way of issuing store credit, try to force you to purchase product they have on hand that they cannot sell.
It’s a complete scam.

Order never got fulfilled. I tried contacting costumer service and never got an answer.

I ordered a few things from them and got orders but till this day I am missing orders from over 2 years. Multiple emails sent and no answer, all social media not taking comments or messages.

Seriously considering to sue at this point, many people share this same experience.

Scammers!!
I can't believe this guys are still on line selling in the social media Instagram with more than 8.000 followers!! I bought pre order and tried to contact them several times with no response!! Unfortunately I lost my money and hope this guys are banned from our community. Bad experience!

The good: their prices are reasonable and in-stock product ships in a timely manner. Their rewards system is decent, and the website itself is easy enough to navigate. Those facts on their own deserve more than a single star. I'd rather award only 1.5 if possible, but rounding up to 2 stars is fine. Possibly more generous than they deserve, however.

All that being said: do not give them your business.

I have placed preorders for products on the site, that were required to pay in full at the time of order. Fairly standard practice, but I've had preorders in place waiting for almost 2 years with at best intermittent replies to requests for updates or any information at all. They've turned off comments on their social media accounts, and do not respond to emails or inquiries through the contact form on the website. I'm specifically writing this review due to their lack of communication otherwise. I've also seen similar experiences posted by other customers on some diecast specific forums and pages.

I preordered a product in April 2022 for around $70 USD. After multiple failed requests for updates over many months, I was finally able to get a response. They allowed me to switch the preorder to a newer equivalent product, about 18 months after the initial order. My order was updated in September 2023, and it's now the same situation again. 6 months later, as of the end of March 2024, inquiries on the website and direct emails remain unanswered.

Unrivaled USA still posts regularly on social media, and continues to update the site with new product. The company is active, but my experience shows that they're also actively ignoring their customers.

If there is a product on the site you're interested in, ONLY consider giving them your money if the product already shows as in-stock. DO NOT place a preorder with them.

Scammer!!! Paid for pre orders. Over a year now. Wont reply. Wont refund. Emailed countless times. Will never see what i paid for. Cant believe they still have a social media store.. notified IG they are scammers. Of course nothing done about it (yet) Would love to have this BS company removed from all social platforms. Crook!!! Dont buy from!!!!!! I will be putting this place on blast and make great efforts to have them removed from social platforms. Keep an eye out on IG. I will form a group, for people to join who have been screwed by this guy. Sure it is plenty. Once i have enough people and proven orders not filled.. i will again reach out to FB & IG with proof they are scammers. This company needs to go away. Great way to ruin a desirable hobby. Just awful.

I agree with Arturo. This company is a scam. They take customers money as 'preorders" but never actually fufill them. The items that they are supposedly waiting on to be released by the manufacturer are widely available through other retailers. They don't respond to emails or DMs on instagram. The also have comments turned off on their posts, so dissatisfied customers can not share their experience with other potential customers. Do not use this company! They run a terrible business at best, and are likely just scammers. Will take your money but won't give you what you paid for.

I think this company is nothing but scammers, almost every social media account they have they turn off comments so you cannot comment on any post and they have automated responses that pretty much do a little to nothing for you. Myself as well as many others have placed in orders for product that it’s been almost a year they’re still waiting and they have not shipped nothing out and all they say is they don’t have no updates and if you cancel any pre-order they automatically charge you 20% for canceling orders that you’ll never get anyways so they’re still making money

Order shipped quickly. Good experience overall.