Unwind Reviews 

6
TrustScore 4 out of 5

4.2

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Company details

  1. Travel Agency

Written by the company

Unwind is a one-to-one travel design service. No call centres, no getting passed between different people mid-booking, just me getting to know what you actually want from your time away and building something around that. I handle the small print and the logistics, the parts that usually eat into your evenings, so all you have to do is show up and switch off. I love creating romantic escapes, bespoke itineraries in far-away destinations, and also finding people to the right wellness retreat through my sister brand Awaken. Finally I offer golf trips with a twist through Golf & Beyond. Every hotel I recommend is one I'd genuinely stay in myself, checked properly rather than picked because it pays the best commission. I'm a member of Protected Trust Services (PTS), so your money is always protected and for UK residents I always aim to offer an ATOL protected trip for peace of mind if anything happens along the way. Unwind is still young, so are these reviews, but every one of them is from a real client who booked a trip through me, not a bulk campaign. More will come as more people travel. If you're the sort of person who's been meaning to book something for yourself for a while now and feel overwhelmed at the thought of searching, that's exactly who I built this for.


Contact info

4.2

Great

TrustScore 4 out of 5

6 reviews

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4.2

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(6)

6 reviews in the last 12 months

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Rated 5 out of 5 stars

Marie organised my dream 40th holiday with family

Marie organised a fantastic holiday to celebrate my 40th birthday. From the first conversation, where she tried to really understand what our family would like from the trip, but also what I specifically would like, with questions like “if you were being selfish and it was all about you, what would you want to do” - this is important due to the specific occasion, and without her help I certainly wouldn’t have approached it this way.. also to say, it didn’t mean the rest of the family had to ‘suffer’ my desires, it was more the opportunity to do different things and bring everyone along that you just do not get when you plan something yourself, suffice to say, everyone loved it. I would highly recommend you work with Marie, she will not disappoint and you will have a trip of a lifetime !

July 24, 2026
Unprompted review
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Reply from Unwind

Giles, thank you so much for your review! That question means everything to me when I'm planning a birthday trip, it's so easy for the actual birthday person's wants to get lost once you're catering for a whole family, and I'm so glad it helped shape something that worked for everyone.

Really glad you all found things to do together that wouldn't have happened planning it yourselves, that's exactly what I love building in.

Thank you for trusting me with such a big one!

Always here for your next escape,

Marie x

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Rated 5 out of 5 stars

Booking through Marie Lewis at Unwind…

Booking through Marie Lewis at Unwind Travel was hands-down the best decision we made for our summer getaway across Edinburgh and Paris!
Marie crafted an absolute masterpiece of a bespoke itinerary, seamlessly blending iconic highlights with unforgettable local charm. Every single detail was executed to perfection—from smooth LNER and Eurostar rides to stunning accommodations and out-of-this-world dining. And the "Extra Special Surprises"? Mind-blowing! She went so far above and beyond, we were constantly blown away.
The ultimate highlight had to be zooming through Paris in a private, open-top vintage Citroën DS, ending in gorgeous Montmartre—pure magic!
Having everything managed so effortlessly made the entire journey 100% stress-free from start to finish. If you want a travel designer who brings flawless precision, top-tier service, and serious wow-factor, Marie and Unwind Travel are elite. We are already counting down until she plans our next trip!

August 7, 2026
Unprompted review
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Reply from Unwind

I know who this is, all the way from the US but I will keep you anonymous… I hope the trip home was okay and you are feeling better!

Thank you so much for your review, which has made my week! The Citroën DS moment in Montmartre was one of my favourites to plan too, I love finding those little extras that turn a good trip into one people actually talk about afterwards.

Edinburgh to Paris was such a fun one to put together, and it means everything that the whole thing felt effortless on your end, that's exactly the point!

Always here for your next escape,

Marie x

Rated 5 out of 5 stars

Booking through Marie Lewis at Unwind…

Booking through Marie Lewis at Unwind Travel was the absolute best decision we made for our summer trip across Edinburgh and Paris.
Marie crafted a flawless, bespoke itinerary that perfectly balanced iconic experiences with authentic local charm. Every detail was handled with precision: LNER and Eurostar travel, superb accommodations, absolutely incredible dining & hotel experiences with Extra Special Surprises that were so thoughtful and beyond all expectations.
An unforgettable highlight was a private open-top vintage Citroën DS tour through Paris ending in Montmartre.
Having everything seamlessly organised made the journey completely stress-free from start to finish.

If you are looking for a travel designer who delivers stress free, incredible attention to detail, and top-tier service, I cannot recommend Marie and Unwind Travel highly enough. We will certainly be using her services for our future trips!

July 28, 2026
Unprompted review
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Reply from Unwind

Cindy, thank you so much for your review. It was such a fun one to plan, Edinburgh and Paris are a brilliant pairing and this was your idea!

Glad Montmartre in the Citroën DS was the standout. Thank you for trusting me with your trip.

Always here for your next escape,

Marie x

Rated 5 out of 5 stars

The Perfect Family Holiday, Completely Stress Free!

I cannot recommend Marie from Unwind Travel highly enough! I contacted her quite last minute to organise a family holiday to Fuerteventura for two adults and two children, within a specific budget, and she absolutely delivered.

Marie really listened to what we wanted and found us the perfect holiday, which actually exceeded our expectations. She made the whole process incredibly easy and was there to help when we had an issue checking in for our flights, sorting it out quickly and taking all the stress away.

We had the most beautiful week and made some amazing family memories. I honestly can’t imagine booking another holiday without Marie now. Fantastic, personal service from beginning to end. Highly recommend!

August 1, 2026
Unprompted review
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Reply from Unwind

Alistair, thank you for your review, it really means a lot. I remember how tight the timeline was on this one, so I'm glad Fuerteventura came together the way it did for you all.

That flight check-in hiccup is exactly the sort of thing I want to be there for, so you're not the one stuck dealing with it pre-holiday. Really glad it didn't take the shine off the week. Thank you for trusting me with a last-minute trip!

Always here for your next escape,

Marie x

Rated 5 out of 5 stars

Perfect trip

Marie took so much care and consideration over making sure the trip was fit for a special occasion - a big birthday celebration, but also catering for a family. We felt supported from the initial discussion through to the day we arrived and our trip ticked every box and more. The location, hotel and trip were amazing.

July 24, 2026
Unprompted review
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Reply from Unwind

Hey, thank you so much, this really means a lot. Birthday trips that also need to work for the whole family are a lovely challenge to plan for, and I'm so glad it came together the way you'd hoped.

Thank you for letting me be part of somehow celebrating it with you!

Always here for your next escape,

Marie x

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Rated 5 out of 5 stars

The Perfect Family Holiday, Made Completely Stress Free!

I honestly cannot recommend Marie from Unwind Travel highly enough. She organised the most perfect family holiday for us to Fuerteventura and made the whole experience so easy from beginning to end.

I contacted Marie quite last minute, looking for a week away for my husband, myself and our two children, with a particular budget in mind. She really listened to everything I was looking for and somehow managed to put together the perfect holiday for us incredibly quickly. The hotel and everything she recommended suited our family perfectly and actually exceeded our expectations.

What impressed me even more was the level of support after we had booked. When we had a small issue checking in for our flights, I contacted Marie and she simply took over and sorted everything for us so quickly and effortlessly. Having someone there to help took away so much of the stress that can come with travelling.

We had the most beautiful week and made some wonderful family memories. Everything was exactly what we had hoped for and more.

After this experience, I genuinely cannot imagine booking our future holidays without going through Marie and Unwind Travel. She made everything so simple and took the time to understand what would work for us rather than just finding us a holiday.

Thank you so much, Marie, for creating such a special holiday for our family. I would highly recommend Unwind Travel to anyone looking for a holiday, whether it’s a family trip, a couples getaway or something completely different. I would trust Marie to find the perfect one.

August 1, 2026
Unprompted review
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Reply from Unwind

Mahesha, thank you so much for your review, it's lovely to hear how it landed from your side.

So glad the flight hiccup didn't take anything away from the trip, that's exactly the kind of thing I want to catch so you don't have to worry about it.

Thank you for trusting me with your family's time away.

Always here for your next escape,

Marie x

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