Uoozee Reviews 1,299

I ordered two dresses from Uoozee. They did not fit well so I wanted to return the dresses. I called their Customer service and they indicated that I needed to return them to their office in China. The site did not mention where to return the dresses. Instead the company offered me $20. Later they emailed me that they would give me $40 and, I could keep the dresses. I have no use for the dresses and I insisted I'd return the dresses and they would pay my postage to return the dresses. I have yet to hear from them. I am very frustrated. All I want is the money I paid for the dresses and a prepaid label so I can return the dresses to their office in China. Uoozee company cannot be trusted.

My wife ordered over $900 of clothing, did not like it and tried to return it. Uoozee said all returns must be shipped to China, offered us $400 to keep the order. I insisted on returning and followed their instructions exactly. After several months, the packages were returned to me from China. Postage was over $200. Customer service again offered $400 and I agreed. It is now several months later and we have not received the $400 refund. They promise easy returns but returns are impossible. Customer service no longer responds to my emails. Beware of this company.

Your clothes are well made and very trendy:) I am in my sixties and your outfits give me "cred" with the younger generations. I do have to be choosey about the items I pick since your models are all so young, long, with long legs...and I am short. Thanks.

In the end I got an acceptable results. Initially when I submitted my problem I felt like I was being attacked. The response questioned the reason I gave for the return which was the size. When we purchase on line there is no guarantee of a perfect fit and sometime there needs to be a change. Also I received black and the respondent insisted that I was sent navy blue. Then there was zero inventory of what I wanted so I had to settle. I work with a lot of homeless shelters and women's shelters so I was able to donate. That was an acceptable end.

The Jacket and pants I ordered fit small. Although I was careful about the size when ordering, the outfit was several sizes too small. I would have loved to exchange the items to get a larger size, however the process in returning items was very disillusioning. I asked several times for the precise address to return the items and was given the run around. I did send the items back to the China address given. A day later i was sent another address in China to use. I love the outfits advertised by Uoozee because they fit my style, But the return and communication process is awful. I won't be recommending Uoozee to my friends who like the styles.

Uoozee provides trendy, fashionably, classic clothing at an affordable price.

The tracking is good, but takes a while to receive updates. I love the quality and style of the clothing. Honestly I wish they didn’t take so long to come! Other than that I really like this clothing brand.

The actual shopping experience was good
Shopping online is fast, convenient, and easy
The problem I had was the quality of the material, which I wasn't satisfied with, and the return policy.
The refund was an insult $4.00 for a $50.00

Great selection, timely delivery - products match description with only one exception.

It came in a timely manner, and it was a perfect fit

A number of views of each item. Size chart. Easy ordering process

The ordering process was fine. Today is December 3rd and I'm still waiting on my order. I think the site should say your order will take 3 or more weeks to arrive.

I am a 63 year old lady; but I enjoy dressing up and trying knew styles. It makes me feel and look young. The quality of the merchandise and the style were right on the spot. I am always skeptical when purchasing on line; but the items were to size and as described. I will be recommending to friends and family. Thank you.

I have not received my order . I got a call from the messenger that said the package is all the way in a different province . How did that happen ?
Other companies always update me but uoozee none and it's so hard to contact you

Am literally happy with yr orders very nice very unique fashion styles of my choice of collection

Everything I’ve ordered is as pictured. Your clothing is of good quality. Shipping is well done. Products arrive on time.
I like the design of everything I’ve ordered.
I’ve had some bad experiences with other companies. Items not as pictured etc.
I will continue to trust the quality of your items and the way you do business.
Thank you!
M. Ziegler

I need to return items and it cost me almost as much as they cost, to return them. I want a return label emailed to me, or I will dispute the charges and blast you on all social media platforms, that you are a scam website!

Sizing and quality of items ordered was inaccurate. Tried to follow return merchandise instructions but was never given a return address to use. Was offered a small percentage of total order amount paid to keep merchandise. I repeatedly contacted customer service to tell them that I wasn't interested in keeping anything that doesn't fit and just needed the correct address to mail back my total order. Never got a response to numerous messages.