UpCircle Reviews 

2,637
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 661 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and effectiveness of the products, noting improved skin hydration, texture, and appearance, often leaving it smooth, radiant, and soft. Many appreciate the natural feel and pleasant scents. People frequently highlight the excellent customer service, efficient ordering, and quick delivery. However, some customers noted occasional delivery issues, with items not arriving or being significantly delayed. A few people found certain products unsuitable for their skin or ineffective, sometimes causing adverse reactions like soreness or dryness. Additionally, some reviewers were unhappy with customer service responses, citing unhelpful interactions or unexpected return costs.

What people talk about most

Product

Clients share positive opinions on product, with many reviewers consistently praising the effectiveness and... See more

Quality

People report positive experiences with quality, consistently praising the superb nature of the products and... See more

Order

Customers consistently note positive experiences with order, praising the ease of the ordering process and... See more

Customer service

Consumers find customer service to be exceptionally positive, with many reviewers describing it as... See more

Delivery service

Users describe positive interactions with delivery service, frequently praising the quickness of delivery,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have had such a wonderful experience so far with this company..such fantastic customer service and support. Their products are beautiful, and feel so clean and natural... Only using now for the fi... See more

Rated 5 out of 5 stars

I ordered the Face Scrub with Coffee + Rosehip Oil and wow I am OBSESSED! Firstly, it smells amazing and I don’t even like coffee 🤣 and my skin is the most hydrated it has been in months! I suffer wi... See more

Rated 5 out of 5 stars

Ordered a sample pack with gift card. Eye cream works almost immediately. Next tried shampoo cream because I’ve run out of my usual shampoo bar. That was really nice, hair still feels like it’s just b... See more

Rated 5 out of 5 stars

A chance encounter with Caudalie in California allowed me to try the product as a sample pot. I knew from day one this was the first moisturiser I had ever used in nearly 5 decades that actually worke... See more


Company details

  1. Skin Care Clinic

Written by the company

Nature gives us lots of wonderful ingredients that make our skin healthier and more radiant – like used coffee grounds and brewed chai tea spices. But they often end up going to landfill. Why should all that good stuff go to waste? It shouldn’t. That’s why, at UpCircle, we elevate leftover natural ingredients, bringing them back to life as beauty products your skin will love. And as well as being 100% natural, our skincare range is also 100% brilliant. Because you shouldn’t have to choose between doing the right thing and getting the best results. With UpCircle, you get to enjoy the uplifting benefits of nature’s own skin rejuvenators – and do the planet some good, too. That’s all round better skincare.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

3K reviews

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Replied to 47% of negative reviews

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4.7

All reviews

(2,637)

593 reviews in the last 12 months

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Rated 4 out of 5 stars

LOVE their skincare products!

I love their skincare products and their service is wonderful. Quick delivery, thank you notes and discount coupons; don't need more. Bit pricey but it's worth it to me :)

April 8, 2026
Unprompted review
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Rated 5 out of 5 stars

I’m not someone who usually writes…

I’m not someone who usually writes reviews and I’ve always been a bit skeptical, often assuming many are paid promotions, but this eye cream genuinely surprised me.

I’ve been using it for just two weeks, and the difference is remarkable. I’ve had dark circles my entire life and have tried countless products with no real results. When I say dark, I mean the kind where I wouldn’t leave the house without concealer.

Now, after only two weeks, I’ve noticed a significant improvement. I actually reach for this eye cream instead of concealer and that’s something I never thought I’d say.

May 3, 2026
Unprompted review
Rated 5 out of 5 stars

I’m totally in love with UpCircle products

I’m totally in love with UpCircle’s products! I started with the Peptide Serum, which turned out to be a complete game changer - easy to apply and ridiculously effective. Next was the eye cream - seriously soothing and calming. Recently bought the Kaolin clay face mask - without a doubt, this is the best face mask I’ve ever used. It does exactly what it says it’ll do and my oversized pores are shrinking very nicely. Safe to say, I’m a total fan and will be a very loyal customer. 100% recommended!

May 3, 2026
Unprompted review
Rated 4 out of 5 stars

Easy site to navigate

Easy site to navigate. Great ethical use of products that would otherwise be wasted.
Products arrived without delay.
Products appear lovely but only been using for a week so too early to give an honest opinion

April 16, 2026
Unprompted review
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Rated 5 out of 5 stars

Great brand

Great brand and really enjoying the products, great aromas, great to apply and good value. Upcycling perfectly good waste products has got to be the way forward! Well done Upcircle

April 30, 2026
Unprompted review
Rated 5 out of 5 stars

Purchased the eye cream from Amazon a…

Purchased the eye cream from Amazon a couple of weeks ago. I recently contacted UpCircle directly as I had a problem with the product. I received an email straight away to advise to discard it and a replacement would be issued. A replacement was issued the next day. Fantastic customer service by UpCircle

April 28, 2026
Unprompted review
Rated 4 out of 5 stars

Shampoo cream ✅ eye cream meh.

I have used the shampoo cream and the eye cream. I have a very itchy scalp/psoriasis. The shampoo cream didn’t touch the plaques on my scalp but did stop the itch. I didn’t notice the eye cream make my dark circles lighter or anything really. Have gone to a tricologist for some targeted shampoo which has done the trick. Will go back to upcircle shampoo cream if I need to. Probably wouldn’t bother with the eye cream again.

April 28, 2026
Unprompted review
Rated 5 out of 5 stars

I absolutely love Upcircle products 💚

I absolutely love Upcircle products 💚
I first noticed the difference in a friend , her eyes looked brighter, less tired, and those dark circles and bags had really softened. She just looked more awake and refreshed… she recommended Upcircle.
I started with the eye cream and from the first use I was instantly impressed. Now I use the eye cream, serum, moisturiser, face scrub, night cream, and even the shampoo and conditioner.
Honestly, every single product is a 5⭐ from me.
My skin feels fresher and looks more youthful, and my hair is noticeably thicker, stays cleaner for longer, and I’m seeing far less shedding with each wash.
Such a beautiful, effective range 😍 I’m completely converted ✨
#UpCircle #SkincareRoutine #SustainableBeauty #GlowingSkin #NaturalBeauty #HairCare #SelfCare

February 28, 2026
Unprompted review
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Rated 5 out of 5 stars

I absolutely love UpCircle and have…

I absolutely love UpCircle and have been buying from them for 4 years. I use the cleansing milk,the balm cleanser, eye cream, night cream, coffee face oil, coffee lemongrass scrub face, coffes lemongrass body scrub, clay face mask and the suncream - all these products are perfect for my sensitive skin. I love that they don't use plastic. I highly recommend all the products I've listed ❤️✨️

April 26, 2026
Unprompted review
Rated 5 out of 5 stars

UpCircle has changed my life!

I’ve always struggled with my skin. Most skin care doesn’t suit me or work. I haven’t been able to use any type of sensitive soap on my skin since I was 21! I ordered the sample pack and haven’t looked back. All the products are amazing. I can now use their soap, all over my body!! The shampoo and conditioner is wonderful. A small amount lathers and my hair has volume again. I now use all their skin care products. It has made such a difference to my life and skin health. I actually feel comfortable in my own skin. I’m so glad I’ve found UpCircle 🧡

April 24, 2026
Unprompted review
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Rated 1 out of 5 stars

Blisters caused by Peptide Serum

I bought the custard apple peptide serum, with very high hopes, however it unfortunately blistered my skin and left me with very painful lesions which required medical treatment.
The first few times I used it, I assumed it was just my sensitive skin reacting, so I stopped it until my skin was settled. But the second attempt at incorporating it into my skincare, it confirmed that it caused blisters on my skin as I had the exact same reaction almost a month later (when my skin had been settled and calm).
Very disappointed as had hoped for good results - I love the caffeine eye cream, but sadly something in this serum gave me very painful blisters.

April 14, 2026
Unprompted review
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Rated 5 out of 5 stars

My first order was Shampoo

My first order was the shampoo. I had an incredibly itchy, flaky scalp and I'd tried loads of different solutions that promised the world. My first use, it definitely felt itchy and flaky after but I truly think I'd used too much and didn't rinse
it properly. You really only need to use a tiny amount. I was my hair 2/3 times a week and is grey and shoulder length and if I'm honest I didn't see any benefits till the 4th week. I'm now flake free and my scalp has really settled down. Another positive is that I've hardly made a dent in the product so my jar will last a good while. This is only my experience and I hope it helps.

March 27, 2026
Unprompted review
Rated 5 out of 5 stars

After two months of consistent use

After two months of consistent use, I’m ready to give an honest and thorough review of the UpCircle skincare line.
Eye Cream
I had high hopes for the eye cream but unfortunately it simply didn’t deliver any noticeable results for me. Despite faithful daily use over the full two months, I saw no visible change in the delicate eye area. It’s a pass for me personally, though individual results may vary.
Night Cream, Peptide Serum, Face Oil & Day Cream
These four products, however, are nothing short of extraordinary. I have been investing in high-end skincare for many years, spending significant money on products that have promised results and largely underdelivered. Nothing has ever come close to what this combination has done for my skin.
Within two months, the difference in my skin tone and texture is genuinely remarkable. My skin looks more even, feels smoother and has a radiance I haven’t been able to achieve before, regardless of price point. The peptide serum feels like a cornerstone of this routine, working beautifully alongside the face oil, night cream, and day cream.
Overall Verdict
If you’re considering the UpCircle range, I would wholeheartedly recommend the night cream, peptide serum, face oil and day cream as a core routine. The eye cream was a miss for me, but the rest of the range has genuinely transformed my skin in a way that years of expensive alternatives never managed to. This is an absolutely 100% genuine review. I am now hooked on these products, thank you UpCircle! ❤️

February 7, 2026
Unprompted review

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