I have had such a wonderful experience so far with this company..such fantastic customer service and support. Their products are beautiful, and feel so clean and natural... Only using now for the fi... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
Nature gives us lots of wonderful ingredients that make our skin healthier and more radiant – like used coffee grounds and brewed chai tea spices. But they often end up going to landfill. Why should all that good stuff go to waste? It shouldn’t. That’s why, at UpCircle, we elevate leftover natural ingredients, bringing them back to life as beauty products your skin will love. And as well as being 100% natural, our skincare range is also 100% brilliant. Because you shouldn’t have to choose between doing the right thing and getting the best results. With UpCircle, you get to enjoy the uplifting benefits of nature’s own skin rejuvenators – and do the planet some good, too. That’s all round better skincare.
Contact info
Railway Arch 316, Blucher Road, SE5 0LH, London, United Kingdom
- +44 (0) 800 368 9570
- customercare@upcirclebeauty.com
- upcirclebeauty.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 47% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
AMAZING So I finally ordered the eye…
AMAZING So I finally ordered the eye cream and pamper kit after reading all the fab reviews and I wasn't disappointed
Within 2 days of using the eye cream I noticed a difference and the same with the products I used on my face from the pamper kit. I have brown pigmentation on my face and within 2 days it had started fading. I was so impressed after the 3rd day I did another order, ordering the travel size moisturiser and night cream which are 30mls each still a fab size the full size peptide serum travel size toner and travel size face oil and the full size hand and body lotion, bath salts and cleansing balm. They are all truly amazing. The dry patches I get on my face have disappeared my jaw line feels more toned and my foundation has never glided on so well. I have used products way more expensive than these in the past and although they were nice they haven't given me anywhere near the results that my UpCircle products have. I followed them for a while on Facebook and finally bit the bullet to try their products. I'm so glad I did and the pamper kit is an amazing way to try them if you're not sure. This will be my one and only skin brand now absolutely amazing products and company
I heard about Upcircle via a Social…
I heard about Upcircle via a Social media post and having read in detail about their ethos and also their passion for recycling unwanted foodstuffs and using sustainable packaging I was very interested. So I read more about them and their B Corp credentials and that it’s made in UK, which I was delighted about. I then ordered the sample sachets and after trying them I decided to take the plunge and order the skincare products. Well, I’ve been absolutely bowled over by these products, my skin is prone to be sensitive and I can honestly say my skin is loving being spoilt & no adverse relaxations at all. Not only are the products superb but everything from the design, packaging and marketing is thoughtfully designed. Ordering was so easy, the website very easy to navigate with clear instructions and the Customer service is excellent. I’ve been waiting sometime to find ingredients that are compatible with my ongoing awareness of trying to make a difference in helping our precious planet to reuse, reduce and recycle as far as possible without using synthetics/chemicals in as few things as possible..
My skin feels great and in turn fills me with confidence.
My new favourite skin care brand!
Most products are good value on subscription, products are good quality and have healthy ingredients. My new favourite skin care brand!
Coffee scrub smells better than my actual coffee
Bought the coffee scrub mostly out of curiosity since it's made from reused coffee grounds instead of new stuff, liked the idea behind it. Texture's coarse enough to actually do something but doesn't tear up my skin after like some scrubs do. Smell is incredible, proper coffee shop not that fake candle version of coffee scent. Packaging is minimal which fits the whole point of the brand I guess. Nothing arrived cracked, shipping was quicker than expected too. Added another product to my basket for next time already.
Ordering is easy and shipping is quick
Ordering is easy and shipping is quick. I love that you can get tester products. This is really handy for people like me with sensitive skin. The eye cream is the first I’ve found to not irritate my eyes! Skin is feeling good with the products.
Bought the powder to foam face wash to…
Bought the powder to foam face wash to bring on holiday .One week in, im loving it .First a little goes a long way,itmakes a lovely creamy foam which leaves my skin clean,soft and glowing.This is definitely a product I'll use all year .
The website is easy to navigate and…
The website is easy to navigate and explains what is in whatever you’re looking at. I love these products that suit my aging skin.
I had a problem with my order resolved…
I had a problem with my order resolved the same day. The customer service was prompt and polite. Happy to deal with an ethical professional company.
5 star ++++++
Products: Eye cream, Face scrub and cleansing face milk - Free mini sash face toner.
1st comment for amazing service...Ordered 21st July 11:18 and product arrived 22nd July 12:01. 2nd I have just tried all these products. As a woman just reached 40 WOW!!!! My face feels smooth, revived, fresh and the eye cream is nothing short of a miracle.
3rd all items smell AMAZING.
Think I have found my new best product. Can't wait to order and sample the others.
Upcircle have sent me items which i…
Upcircle have sent me items which i kniw I haven't ordered. The products do not agree with my skin, it causes dryness and rosacia. Be careful when ordering.
Evri failure to deliver. Upcircle class act.
Evri delivered my Upcircle parcel to a completely different address and it was then lost.
I really appreciate everything Upcircle did to sort out Evri’s error. The company helped immediately through answering emails and sent me replacement order.
You are such a great, caring company with an excellent, high quality product I love using.
I absolutely love Upcircle products…
I absolutely love the products especially the face oil. It smells so wonderful that as soon as I put it on my face it makes me feel extremely calm and wonderful
Beautiful, clean fresh products
I have had such a wonderful experience so far with this company..such fantastic customer service and support. Their products are beautiful, and feel so clean and natural...
Only using now for the first time, I took the time to research and can honestly say I am not disappointed, wish I had taken the plunge sooner! Looking forward to building up my collection 😊 Thank you so much!
Brilliant customer service
Brilliant customer service, I ordered my latest products and they were delivered the next day. You also get help and advice if you need it.
The products are lovely to use and my skin feels lovely for using them.
Would definitely recommend.
Excellent service
First came across this company a few months ago. Very happy with their eye cream and night cream. Needed to contact them yesterday, received a quick response to my email and my query was dealt with very quickly. Thank you for excellent service.
Fabulous products
Fabulous products. Makes your skin feel smooth. Fine lines reduced & its taken me a long time to find product as good as these. From the serum, the oil the eye cream & the moisturising cream, they are fabulous
I have never known a company give such…
I have never known a company give such excellent customer service.
Fabulous samples !
Fabulous samples ! So far all great , no reactions on my face to anything . Just makes my skin feel great . Just need to decide now which prifuct to spend my money on ! 😄
Shampoo and conditioner
I ordered the shampoo and conditioner because I have seborrheic dermatitis. I’ve used medicated shampoos and leave in liquid. I’ve used coal tar and pine tar shampoo. The whole range of head and shoulder products and nothing worked. So far I’ve used up circle three times over the last week.There has been a huge improvement. My scalp doesn’t itch anymore. Massive reduction in dandruff and the large scaly flakes are at least 50% gone. I highly recommend this product, it’s amazing. Well worth the money.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








