Upcomers 

Reply from Upcomers

Feb 18, 2026

Thank you so much for your thoughtful words. We truly appreciate you taking the time to share your perspective.

At Upcomers, our focus has always been clarity, structure, and opportunity. A clean platform and simple rules aren’t just aesthetic choices, they’re intentional. We believe serious traders perform best in an environment that removes confusion and emphasizes discipline.

Hearing that you see us as “a firm to watch” is incredibly motivating. Growth in this industry comes from consistency, transparency, and long-term vision and we’re committed to strengthening all three.

We’re grateful to have serious traders like you observing, engaging, and being part of the journey.

Kind Regards,
Upcomers Team

Reply from Upcomers

Feb 18, 2026

Thank you sincerely for taking the time to share such a detailed and thoughtful review.

It truly means a great deal to everyone at Upcomers to read words like these, especially knowing they come from a real experience, including a situation that required resolution.

We’re especially grateful for your recognition of Jakub, Matej, and Gautam. Accountability, transparency, and direct communication are not policies for us, they are standards we hold ourselves to. When something needs attention, it matters that it’s handled properly, no matter how big or small.

Payout discussions can sometimes involve careful review, but what defines a company is how it responds. We’re proud that your case was resolved fully and fairly, and even more proud that you felt supported throughout the process.

Your recommendation and trust are not taken lightly. Reviews like yours remind us why we do what we do to build a prop firm where traders feel heard, respected, and backed by real people.

We appreciate you being part of the journey.

Kind Regards,
Upcomers Team

Reply from Upcomers

Feb 18, 2026

Thank you so much for your incredible feedback. It truly means a lot to us.

We're thrilled to hear that you find evaluation phase clear and accessible, exactly as designed within our official framework. Our goal has always been to keep the path straightforward while maintaining professional standards.

It’s also wonderful to know you appreciate our profit split and customer care. Providing fair rewards and premium support, as reflected in our communication standards, is at the core of what we do.

Your trust inspires us to keep raising the bar. We’re proud to have you with us.

Kind Regards,
Upcomers Team

Reply from Upcomers

Feb 17, 2026

Thank you sincerely for your kind words. Reading your message truly means a great deal to us.

Providing excellent service is not just a goal for our team, it’s a responsibility we take personally. Knowing that you felt supported and well taken care of reassures us that we’re fulfilling the promise we make to every trader who chooses Upcomers.

Customer service, for us, is never about simply answering questions. It’s about being present, attentive, and genuinely invested in your experience. Whether it’s a quick clarification or detailed guidance, you deserve clarity, professionalism, and respect at every step of your journey.

Your feedback motivates our entire team to keep raising the standard. We’re honored to have you as part of our community, and we’ll continue doing everything we can to ensure your experience remains smooth, reliable, and worthy of your trust.

Kind Regards,
Upcomers Team

Reply from Upcomers

Feb 17, 2026

Thank you so much for sharing your first impressions and welcome to Upcomers!

We're genuinely happy to hear that your onboarding experience has been smooth and that everything felt clear and easy to navigate. That first interaction with a platform matters, and we work hard to make sure it feels professional, intuitive, and stress-free.

It’s exciting to see your enthusiasm for starting the evaluation phase. Take your time, stay disciplined, and trade with a clear plan, that’s where the real progress begins.

We’re looking forward to supporting you throughout your journey and seeing what you accomplish. If you ever need anything, we’re just a message away.

Kind Regards,
Upcomers Team

Reply from Upcomers

Updated Apr 8, 2026

Hi Rahman,

Thank you so much for sharing your experience. We really appreciate it! We're glad to hear that the invite reward process went smoothly and that you received your challenge account as promised.

It’s great to know our support team has been responsive and helpful along the way. We’ll do our best to keep that same level of service as you continue your journey with us.

Wishing you all the best in your trading. We’re excited to have you with us!

Kind regards,
Ann - Upcomers Team

Reply from Upcomers

Feb 13, 2026

Thank you sincerely for sharing your experience with us. It truly means a lot that you chose to join Upcomers based on a recommendation, trust passed from one trader to another is something we value deeply.

We’re delighted to hear that you appreciate our rules and structure. Everything we design from scaling opportunities to risk parameters is built to encourage sustainable growth, disciplined performance, and long-term consistency. Knowing that this resonates with you tells us we’re on the right path.

It’s equally wonderful to hear your kind words about our support team. Being described as great and friendly is exactly how we want every interaction to feel professional, responsive, and genuinely supportive of your journey.

We’ll be cheering for you as you work toward your payouts. And when that moment comes, we’ll be just as excited to see you share your progress again. Your success is the story we love to celebrate most.

Until then, stay focused, stay disciplined, and remember, we’re right here whenever you need us.

Kind Regards,
Upcomers Team

Reply from Upcomers

Feb 12, 2026

Thank you for sharing your concern so openly. I truly understand how frustrating this situation must feel especially after passing the challenge more than once and expecting a seamless transition into your funded account. When expectations don’t align with what happens next, it can naturally create doubt, and I want to address this calmly and transparently.

First and most importantly, please allow me to clearly reassure you: Upcomers does not charge any additional fee to activate a real funded account after successfully passing the challenge. There are no hidden activation payments. Once all challenge requirements are met in full compliance with our rules, the funded account is issued without any extra charge.

If you were prompted to make another payment, it is likely related to one of the following scenarios:

• A new challenge purchase (if a previous account was reset or breached)
• An optional upgrade or add-on selected during checkout
• A technical misunderstanding during the transition phase
• A compliance review outcome where not all requirements were fully satisfied (for example: consistency rule, minimum trading days, or another rule verification)

In some cases, even after reaching the profit target, accounts go through a final compliance review before activation. If a rule violation is identified during that review, the account cannot proceed to funded status. In that situation, starting again would require purchasing a new challenge but this is not a payment to “activate” a funded account. It is simply the beginning of a new evaluation cycle.

I understand how this could feel confusing or unfair if the communication wasn’t completely clear. That is something we take seriously, and we appreciate you bringing it forward.

Please rest assured that we will personally review your case with our compliance and finance teams and provide you with a precise explanation of what occurred. If there has been any misunderstanding or system error, it will be corrected immediately.

We are not here to take from traders, we are here to fund disciplined and consistent ones. Your success is aligned with ours. And if something feels wrong, our priority is to clarify it and resolve it properly.

Let’s review this together calmly and make sure everything is handled correctly.

Kind Regards,
Upcomers Team

Reply from Upcomers

Feb 11, 2026

Thank you very much for your thoughtful feedback, we truly appreciate you taking the time to share it.

We’re glad you’ve noticed the variety of account sizes we offer. Our intention is to give traders flexibility, whether they’re just starting out or looking to scale their performance. Different capital allocations allow traders to choose what best fits their strategy, risk tolerance, and long-term goals.

We’re also happy that you see value in our giveaways and promotional opportunities. From time to time, we organize these events to give traders additional chances to prove their skills and potentially earn payouts without the usual upfront commitment. It’s our way of supporting ambition and rewarding dedication within the community.

Standing out in this industry requires more than just offers, it requires consistency, fairness, and transparency. We’re committed to maintaining that standard every day.

Thank you again for your support. We look forward to seeing your continued growth with us.

Kind Regards,
Upcomers Team

Reply from Upcomers

Updated Feb 19, 2026

Dear Rizwan,

Thank you for taking the time to share your feedback. We genuinely take every review seriously, whether positive or negative.

At the moment, we’re unable to locate any account or transaction matching the details provided in your review. It’s important to us that we investigate this properly and ensure every client is treated fairly.

Could you please contact our support team at support@upcomers.com and include:

*Your account ID
*The email address used during registration
*The approximate date of purchase
*WhatsApp Number

This will allow us to review your case thoroughly and provide a clear resolution as quickly as possible.

We’re fully committed to transparency and would sincerely appreciate the opportunity to clarify or resolve any concerns you may have experienced.

Kind Regards,
Upcomers Team

Reply from Upcomers

Feb 10, 2026

Thank you sincerely for such a thoughtful and detailed message!

Reading this truly means a lot to our entire team. We’re especially glad you noticed the things we care deeply about: keeping our pricing accessible, running genuine events and giveaways, maintaining clear and simple rules with no hidden surprises, and treating every trader with respect and politeness. That balance is exactly what we aim for.

We’re also happy to hear that your account credentials were delivered quickly and smoothly. A fast, stress-free start matters, and we know how important those first moments are when joining a prop firm.

Your words about hoping for a long-term relationship resonate strongly with us. That’s not just something we welcome, it’s exactly how we think about our traders as well: long-term partners, not short-term users. We’ll keep doing our best to earn that trust every step of the way.

If you ever need support, guidance, or simply want to share feedback, we’re always here for you. Welcome to the journey, we’re glad to have you with us.

Kind Regards,
Upcomers Team

Reply from Upcomers

Feb 10, 2026

Thank you so much for your kind words and for choosing Upcomers!

We’re genuinely thrilled to hear that your first impression has been such a positive one. Knowing that you’re enjoying the user experience and that our 24/7 customer support has already made an impact means a lot to our entire team. That’s exactly what we strive for: a smooth, intuitive platform backed by real people who are always there when you need them.

Welcome to the Upcomers community. We’re excited to have you with us and we’re looking forward to supporting you every step of your trading journey. If you ever need anything at all, you know where to find us.

Kind Regards,
Upcomers Team

Reply from Upcomers

Feb 10, 2026

Thank you so much for your kind words!

We’re really glad to hear that you had a positive experience with our support and communication.

Providing fast responses, clear communication, fair pricing, and smooth payments is something our team truly prioritizes. Feedback like yours motivates us to keep improving and to continue putting our traders first.

We appreciate your trust and support. Wishing you continued success on your trading journey with us.

Kind Regards,
Upcomers Team

Reply from Upcomers

Updated Feb 18, 2026

Thank you for taking the time to present your experience in such a structured and professional manner. It’s clear that you approach both trading and communication with discipline, and we genuinely respect that.

I also appreciate that you described the situation factually rather than emotionally. That makes it much easier to address transparently.

First, I want to clarify an important point.

Our system does evaluate trading behavior automatically, that is correct. Pattern detection is part of our compliance infrastructure, as outlined within our official framework. However, it is not accurate to say that trades are never reviewed individually. Automated detection acts as a trigger, but final payout decisions are made based on whether the overall behavior aligns with sustainable, professional trading standards defined in our rules.

Regarding the specific points you mentioned:

• A high directional ratio alone is not a violation. Many traders trade trends successfully. The issue arises when directional concentration combines with other behavioral signals that indicate structural imbalance rather than discretionary bias.

• “Martingale-like” behavior is not determined purely by increasing lot size. It is determined by risk progression logic specifically whether exposure meaningfully increases after losses in a way that amplifies recovery attempts.

• Partial closes are recorded as individual executions at the system level because each execution affects exposure and trade distribution. This is not designed to penalize scaling strategies, but it does influence how ratios are calculated.

You are correct that once a payout decision is finalized by Risk, it is typically non-negotiable. This is to preserve consistency across all accounts and prevent discretionary reversals that could undermine fairness.

That said, I do want to address your broader takeaway.

The system is designed to measure sustainability, not just stop-loss discipline. A trader may operate within a 1% daily personal stop and still trigger behavioral flags if trade structuring reflects asymmetry, loss-recovery progression, or concentration patterns that statistically resemble prohibited strategies under our model.

This does not mean your strategy is invalid in the real market.
It means it did not align with the structural evaluation framework of this specific funding model.

Your final paragraph is actually the most important:

Different strategies interact differently with automated compliance environments.

Trend-followers, position scalers, and traders who dynamically adjust size based on conviction should absolutely understand how distribution, sequencing, and exposure progression are interpreted under prop firm risk models not just ours.

I appreciate that you acknowledged the professionalism of our support team. That matters. While they may not control final decisions, transparency in explanation is something we take seriously.

Even when outcomes are disappointing, discussions handled at this level of maturity are always respected.

Regardless of future direction, I wish you continued success in your trading. You clearly approach it with structure and intention.

Kind Regards,
Upcomers Team

Reply from Upcomers

Feb 9, 2026

Thank you very much for taking the time to share such a balanced and thoughtful review. We truly appreciate your openness and your trust.

We’re delighted to hear that you’ve successfully completed challenges, received your first payout, and that your overall experience has been positive. Your comment about the rejected payout is especially valued — acknowledging a mistake and understanding the reason behind it shows exactly the level of professionalism and accountability we aim to support in our traders.

We also appreciate your fair perspective regarding the mixed feedback you’ve read. Every trader’s journey is different, and your experience highlights that transparency, rule awareness, and communication play a crucial role in long-term success.
We’re grateful for your continued trust and look forward to working with you further. We’ll be here to support you every step of the way, and we sincerely look forward to your future payouts and your updated review.

Wishing you continued success and steady progress ahead.

Kind Regards,
Upcomers Team

Reply from Upcomers

Feb 9, 2026

Thank you for taking the time to share your feedback. We're genuinely sorry to see how strongly disappointed you feel, and we'd like to clarify a few points so others can better understand the context.

1. Server Migrations
Server changes are not done arbitrarily or “every month.” When migrations do occur, they are part of infrastructure upgrades, liquidity improvements, or platform optimizations intended to improve execution quality and stability. While we understand that any change can feel disruptive, these updates are communicated and are not meant to negatively impact traders.

2. Trading days requirement (1% rule)
The requirement to achieve at least 1% profit in a day for it to count as a valid trading day, along with a minimum number of trading days, is a standard risk-management and consistency measure used across many prop firms. The goal is to ensure that passing a phase reflects consistent performance, not a single lucky or high-risk trade. This rule is published in advance and applies equally to all traders.

3. Claims of "made up reasons" or scams
We want to be very clear: Upcomers does not reject payouts or phase progression arbitrarily. Any rejection is tied to specific rule breaches such as prohibited trading strategies, consistency violations, or risk management issues, all of which are outlined in our Terms before purchase. There is no benefit for us in denying traders who have genuinely met all requirements correctly.

That said, we fully acknowledge that our rules are strict and may not suit every trading style. When expectations don't align with the evaluation model, the experience can understandably feel unfair or frustrating.

If you believe your account was incorrectly assessed, we strongly encourage you to contact our support team directly so your case can be reviewed in detail and the exact reason can be clearly explained. Transparency is important to us, even when the outcome isn’t what a trader hoped for.

We appreciate your feedback, and we wish you the best in finding a prop firm that aligns better with your trading approach and expectations.

Kind Regards,
Upcomers Team

Reply from Upcomers

Updated Feb 18, 2026

Dear Ahmed,

Thank you for taking the time to share your feedback. We genuinely take every review seriously, whether positive or negative.

At the moment, we’re unable to locate any account or transaction matching the details provided in your review. It’s important to us that we investigate this properly and ensure every client is treated fairly.

Could you please contact our support team at support@upcomers.com and include:

*Your account ID
*The email address used during registration
*The approximate date of purchase
*WhatsApp Number

This will allow us to review your case thoroughly and provide a clear resolution as quickly as possible.

We’re fully committed to transparency and would sincerely appreciate the opportunity to clarify or resolve any concerns you may have experienced.

Kind Regards,
Upcomers Team

Reply from Upcomers

Feb 5, 2026

Thank you for taking the time to share such detailed feedback. We genuinely understand how frustrating this experience must have felt, especially as a scalper who relies on precision, speed, and consistency in execution.

We’d like to clarify a few important points, as transparency matters to us.

First, regarding scalping: scalping is allowed on our platform. However, what is restricted is tick scalping and ultra-short trades that do not reflect real market exposure. This distinction is clearly outlined in our rules and is applied consistently across all accounts. The intention is not to prevent short-term traders from succeeding, but to ensure that trading activity represents genuine risk management and decision-making rather than latency or execution exploitation. Many scalpers trade successfully with us by slightly adjusting holding time while keeping their strategy intact.

Second, concerning the accidental buy and sell on the same instrument: opening opposing positions (hedging), even briefly, is classified as a rule violation regardless of whether the position results in profit or loss. We fully understand that mistakes can happen, especially in fast-moving markets, but our system must apply the same rules objectively to every account to maintain fairness across all traders.

We want to be very clear on one point: we are not “banking on mistakes” or canceling challenges for financial gain. Our business model depends on long-term relationships with consistently profitable traders, including those who scalp. Appeals are reviewed with reference to the rules because those rules are the same framework every trader agrees to before starting this is what ensures equal treatment for everyone.

That said, we truly regret that your experience led you to feel this way. If you would like, our support team is always open to reviewing your specific case in more detail, explaining exactly which trades triggered the flags, and discussing whether a different account type or structure would better suit your trading style.

Your feedback is taken seriously, and even when experiences are negative, they help us improve how clearly we communicate expectations especially for fast, short-term traders.

We wish you the very best in your trading journey and appreciate you sharing your perspective openly.

Kind Regards,
Upcomers Team

Reply from Upcomers

Feb 4, 2026

Hi Maryam,

Thank you very much for taking the time to share such a thoughtful and honest review.

We truly appreciate your transparency in describing your journey, especially acknowledging how discipline, rule awareness, and risk management played a key role in your progress. Your experience reflects exactly what our programs are designed to encourage: learning from early mistakes, refining strategy, and trading with consistency.

We’re also glad to hear that the payout process met your expectations. Timely and reliable payouts are a core priority for us, and it’s great to know this came through in your experience.

Lastly, thank you for your kind words about our support team. We’re always here to assist and clarify whenever needed.

We appreciate your trust and wish you continued success in your trading journey.

Kind regards,
Upcomers Team