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See what reviewers are saying

Rated 1 out of 5 stars

Luckily to get they they lie to you promise lot thing never deliver company they use is a big time personal security breach keep wanting more what ever you do stay far away from this place

Rated 5 out of 5 stars

I have no complaints about Prose Rhyne at all! Since I've inquired they've been transparent and promt about everything! The application process was extremely smooth and they helped me with any questio... See more

Rated 5 out of 5 stars

The Management Team has been super helpful with the entire move in experience. They have gone above and beyond any apartment team I have ever been around. I travel all over the US for special projec... See more

Rated 5 out of 5 stars

Smooth and Seamless! Thank you so much Updater for your daily tips, suggestions and reminders before and during our move. It made the difficult thought and process of our moving very Smooth and Seaml... See more

Company details

  1. Moving Company

Written by the company

Updater helps you organize and complete all your moving-related tasks in minutes. Forward mail, update accounts and records, transfer utilities, and much more - all in one place!


Contact info

  • Union Square West 19, 10003, New York, United States

  • updater.com

4.5

Excellent

TrustScore 4.5 out of 5

967 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Best downtown LA apartment

Paige, my leasing associate, was great and gave me all the necessary details before move in . The day of move in concierge had great service and was very welcoming. I love my new home.

December 31, 2023
Unprompted review
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Rated 5 out of 5 stars

George's Moving Company

Dave, Jay and Jeff were very professional, courteous, extremely careful with all of my possessions. They were very personable and so helpful. I completely got to relax and trust their expertise. George's moving company is truly the best around and their movers work so hard at making customers confident in their move.

January 5, 2024
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Rated 5 out of 5 stars

I'm grateful I found this place

From the minute I walked in the door I was greeted with a smile from an incredible leasing agent who was very familiar with not just the property in the business but The Human Side of Things she was extremely patient she locked me through several several units actually back and forth to the same unit twice I think and let me figure things out on my own which really made me feel at ease the property speaks for itself I mean what can I say it's almost there living at the Bellagio in Las Vegas it's a resort style lifestyle and views are breathtaking is it they did an amazing and the thought process that went into this place the location is amazing all the shopping you could ever imagine the beaches are up the street and my dogs love it

December 22, 2023
Unprompted review
Rated 4 out of 5 stars

Great management team…

While I was overwhelmed and upset about a lot of things about this move I can honestly say the management team was kind and understanding. I do know that they did absolutely everything in their power to ensure that I was able to move in on time; sometimes things are out of our control. Unfortunately large companies rely on smaller companies to ensure things get done. Those smaller companies impacted the timing of my move in and for that I don’t blame chinook. Overall my move was extremely what I needed.

December 29, 2023
Unprompted review
Rated 5 out of 5 stars

Smooth & seamless

It was simple to use & everything was seamless. I appreciated the reminders & how it helped me keep that part of the moving process in order.

December 22, 2023
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Rated 4 out of 5 stars

Seamless House Hunting

The Fountain Club Property Management staff are professional, courteous, thorough, informative and the office operations are well organized and pleasant. After weeks of looking for an apartment in a new city, the Fountain Club team of trained and caring individuals (particularly Bethel and Kat) made my move a stress free and exciting experience from the application process to the welcoming keys to the front door. I look forward to joining this community.

December 12, 2023
Unprompted review
Rated 1 out of 5 stars

Terrible experience - Do not use

Terrible experience. Updater entered the wrong pricing information for the internet service I booked through them then were completely unhelpful in correcting their mistake. After talking to a dozen different service reps between the internet company and updater over several months I finally got contact for an updater service manager, who took weeks to get in contact with me. And she could do essentially nothing for me, and couldn't even offer a genuine apology for their mistakes costing me time and money. DO NOT USE their service.

December 6, 2023
Unprompted review
Rated 4 out of 5 stars

It is a great service

It is a great service, but I had never experienced anything like it so I had to play around with it to figure out what it wanted me to do. For example, I had to actually click on the links to access the other sites when I was under the impression that it would do it for me. Once I figured it out, it was easy peasy and I would use it again.

December 11, 2023
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Rated 5 out of 5 stars

so much easier…

This made it so much easier to keep track of the move-in tasks that were necessary! It allowed you to keep up with your smaller tasks! Definitely made the move more stress free!

December 16, 2023
Unprompted review
Rated 5 out of 5 stars

Love this property

I fell in love with apartments as they were building. Once I took a tour it was icing on the cake. The amenities are amazing. The staff was very friendly and helpful.

December 15, 2023
Unprompted review
Rated 5 out of 5 stars

Made me feel at home

Made me feel at home! Helped me with everything I needed and made it less stressful for me to move in. So much to offer and it's peaceful here. So much to do in this area also from shopping to walking trails with my dog. Love it!!

December 14, 2023
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Rated 5 out of 5 stars

Resort-Style Apartment Living

If you desire to be a part of "Resort-Style" apartment home living visit the professional leasing agents @ Genoa Lakes. We just moved in and we love it! They offer Fabulous "State-of-the Art" amenities inside and out. The staff is a group of professionals who really care. They are dedicated '100%' to their tenants. This is a gorgeous place to call home...inside and out. We're so thrilled to become part of this community. We're getting settled in for a most comfortable long-term experience. If you like resort living you'll love Genoa Lakes. Join us, or don't join us. The decision will be a "no bainer" once you see this inspiring property.
Glenda, David, and puppy Stanley

December 9, 2023
Unprompted review

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