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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers are particularly impressed with the product's capabilities, finding it to be a powerful and efficient PDF editor that offers a comprehensive set of features. Many appreciate its lightweight nature and fast performance, often highlighting its value as a cost-effective alternative to more expensive software. People also found the pricing to be very reasonable, especially for the lifetime license option. However, some people were not happy with certain aspects of the user experience, mentioning issues with the interface not always being intuitive or with specific functionalities like right-to-left page binding. A few other people also felt that the app and website could be improved, citing problems with logging in, password resets, or the functionality of certain tools like the translation module and watermark removal.

What people talk about most

User experience

Reviewers mention ambiguous feedback about user experience. Many consumers praise the clean, intuitive, and... See more

Product

Clients share positive opinions on the product, often calling it an amazing PDF editor and a great... See more

Application

Consumers find the app to be ambiguous. Many reviewers praise it as a "must-have" for its user-friendly... See more

Website

Reviewers highlight ambiguous aspects of the website. Many customers praise its clean, modern, and... See more

Price

Customers consistently note positive experiences with price. Many reviewers find the product to be a great,... See more

Based on these reviews

Rated 4 out of 5 stars

Editing content of 1-pg doc seems to be possible using a font of choice with this tool. I could shift content on pg as well. Purchased a license and weeks after I got offered a free software lice... See more

Company replied

Rated 4 out of 5 stars

Everything else works great, but UPDF doesn’t provide an option to display PDFs with right-to-left (RTL) page binding. As a result, comics and vertically typeset books appear in the wrong reading orde... See more

Company replied

Rated 4 out of 5 stars

I have almost completely transitioned from Adobe PDF to UPDF on most of my devices! It has saved me hundreds of dollars from my subscription to Adobe Pro and still allows me almost all the same featur... See more

Company replied

Rated 4 out of 5 stars

I don't really have a good grasp of all of the features but as a novice, I like that it saves my last opened page on every PDF. I like reading on it better than my browser kindle books. It's very sati... See more

Company replied


Company details

  1. Software Company
  2. Cloud Storage Service
  3. Computer Accessories Store
  4. Institute of Technology

Written by the company

UPDF is the star product from Superace Software Technology Co., Ltd. As an all-in-one PDF editor, UPDF helps you read, annotate, edit, convert, OCR, protect, and organize PDF documents. With extensive PDF editing tools, you can add or edit text, images, links, watermarks, backgrounds, headers, and footers. UPDF provides more than 13 annotations tools to help you highlight, underline, and add sticky notes, stamps, shapes, text boxes, stickers, etc. to your PDF documents. UPDF is also the best PDF converter. It converts PDF to Word, Excel, PPT, Image, Text, RTF, HTML, XML, PDF/A, etc. with consistent formatting. The advanced OCR text recognition fearure is built in UPDF with 38 language support. UPDF is compatible with Windows, Mac, iOS, and Android. With one account, you can access all the features across all platforms. It helps millions of personal users and businesses improve document productivity.


Contact info

3.8

Great

TrustScore 4 out of 5

683 reviews

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Replied to 100% of negative reviews

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Rated 3 out of 5 stars

How to use 'Correct' function for…

How to use 'Correct' function for correcting some typos?

In the process of OCRing the PDF, some typos occurred in the text. To correct this typo, I'm having a hard time dragging it around and using the feature called 'Correct' in the top right (located next to the feature called 'Search').

I use a function called 'Correct'. I erased the typos, entered the original words, and adjusted the font size to fit the screen, but some words are not visible. So if you use the function called 'Correct' one more time, it gets even weirder.

Please tell me how to use the 'Correct' function to correct text with typos.

For your information, I am Korean and I use Google Translate to communicate. It would be good to receive an answer through a video, but if it is difficult, please explain it well in writing.

August 19, 2024
Unprompted review
UPDF logo

Reply from UPDF

Hi, thanks for your approval of UPDF!

Here’s a step-by-step guide:
1. Activate the Edit Mode.
2. Locate the Typos :
Scroll to the part of the document where the incorrect text appears.
Use the zoom feature if the text is small or hard to read.
3. Use the 'Correct' Function :
Click on the text that contains the typo.
The 'Correct' function is usually found at the top right corner.
If you don't see it, ensure you're in the correct editing mode.
4. Edit the Text :
Erase the incorrect text.
Type in the correct words.
If the words are still not fitting correctly on the screen, you may need to adjust the font size. Try to select a size that matches the surrounding text for uniformity.
5. Adjust Visibility :
If some words are still not visible, check if text boxes are overlapping or if the text color is not contrasting well with the background.

Unfortunately, we can't provide a video at the moment. If this method does not solve the problem, please send a detailed description of the problem with a screenshot by e-mail to our support: support@superace.com. We would be happy to find the problem and help you solve it!

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Rated 4 out of 5 stars

UPDF has the advantage of being able to…

UPDF has the advantage of being able to load large files quickly. PDFs with edited annotations save quickly. The UI is beautiful.

However, here are a few suggestions from the user's point of view for updates.

1. support fullscreen in reading mode

2. support keyboard shortcuts when editing annotations

3. support () parenthesis annotations
Ex. Bracketed image annotations at the beginning and end after dragging text.

The above three suggestions will make it a better PDF reader program.

Translated with DeepL.com (free version)

August 15, 2024
Unprompted review
UPDF logo

Reply from UPDF

Hi! Thank you for the love for "UPDF"!

1. UPDF supports fullscreen in reading mode, you can find the way here: https://updf.com/read-pdf/view-pdf-full-screen/.

2. UPDF does support keyboard shortcuts for various functions, including annotations, which can significantly enhance your editing efficiency. Here are some common keyboard shortcuts you might find useful when editing annotations in UPDF:
-Select Annotation Tool :
Use the shortcut to quickly switch between different annotation tools (highlight, underline, strikeout, etc.).
-Delete Annotation :
Usually, the Delete or Backspace key allows you to remove selected annotations.
-Undo/Redo : Ctrl + Z (Windows) / Cmd + Z (Mac) for Undo.
Ctrl + Y (Windows) / Cmd + Shift + Z (Mac) for Redo.
-Copy/Paste Annotations :
Ctrl + C (Windows) / Cmd + C (Mac) to copy the selected annotations.
Ctrl + V (Windows) / Cmd + V (Mac) to paste copied annotations.

Thank you for sharing your comments about UPDF. It is valuable to receive feedback from users as it helps improve the application.

Be sure to always update to the latest version so you don't miss out on new features!

Rated 5 out of 5 stars

A Game-Changer in PDF Editing: UPDF is Simply Amazing!

I've tried my fair share of PDF editors, but UPDF has truly won me over. It's a breath of fresh air in the world of PDF management! What stands out the most is the incredible font-matching capability. Gone are the days of awkwardly mismatched text when making edits. UPDF nails it every time, ensuring that my documents look polished and professional.

But that's not all—UPDF is super user-friendly. Whether you're a tech whiz or just getting started with PDF editing, the interface is intuitive and easy to navigate. I love how quickly I can make changes, add annotations, or even convert files without breaking a sweat.

And let's talk about speed. UPDF works fast, saving me precious time, especially when I'm on tight deadlines. The versatility it offers—editing, merging, splitting, and more—makes it a must-have tool for anyone dealing with PDFs regularly.

In short, UPDF is a total game-changer. If you're looking for a reliable, powerful, and easy-to-use PDF editor with unbeatable font-matching capabilities, look no further. UPDF has you covered!

August 13, 2024
Unprompted review
UPDF logo

Reply from UPDF

Hello, thank you for the love of UPDF.
Of course, UPDF is the best PDF software on the market!
We appreciate a lot your support and it helps us keep upgrading our products and services.
Have a nice day!

Rated 3 out of 5 stars

Feature rich but with an odd interface that may slow your workflow

Feature rich but an interface that doesn't follow "normal" conventions (resulting in a higher-than-necessary learning curve). Also, once you set up your account you will find the application frequently requires you to re-log in. I just want to get on with my work; I don't want to have to hunt for the tool I know is present in the application and I don't want to have to re-log in to my account.

August 13, 2024
Unprompted review
UPDF logo

Reply from UPDF

Hello, sorry to hear that. I think you may not have updated to the latest version, hence the problem.
You can try to update it to latest version. If that could not solve your problem, please send a detailed description of the problem with a screenshot by e-mail to our support: support@superace.com.
We would be happy to find the problem and help you solve it!

Rated 3 out of 5 stars

Perpetual Pro license was removed without any explanation. Was reinstated after providing more details.

I bought a full perpetual Pro license, I used it a few times for about a month, and for some unexplained reason (read Update 3) when I accessed my account after that period to edit a PDF using their windows application, I found out that it was downgraded to free/unpaid account. As a result I couldn't access the features that I paid for. The online account also indicated that my Pro perpetual license was downgraded (without a trace) to free . I tried to redeem the license code again but their system did show that it was already used. I am not sure about the legality of this, according to their contract the perpetual license should have been for lifetime .

Update 1: No communication or email to explain why the perpetual license was revoked. All the pdf's in the library have been legally bought, so there is no legal reason to revoke the account. I need an explanation for this. At this point the company has broken the contract, and legally they are in the wrong foot.
I have contacted the support team and waiting for their reply.

Update 2: They are trying to implicate the company I have purchased the license from (StackSocial) whom they double charged me the tax (you can check the review in here mentioning that). From whom I have asked and got a refund for that overcharge (double tax). So with their logic I should have accepted the overcharge. In the end I paid the exact amount as in the receipt, full price.

Update 3: Customer Service read through the details and reinstated the account as it looks like that their system was flagged when the partial refund (for the duplicate tax) came through and immediately cancelled the account. Even so they should have contacted me first to understand the issue, instead of cancelling the account without a warning. So if there is a similar situation for you , ask them for the reason why that has happened and provide them with all the details available. In my case they did reply and resolve the issue in the end, for that I revise my review rating to 3 stars (2 stars off for the inconvenience caused and for not warning and discussing first).

August 12, 2024
Unprompted review
UPDF logo

Reply from UPDF

Hi, sorry to hear that and sorry for your bad experience. Here are a few steps you could consider taking:
1. Check Your Email: Look for any communication from UPDF regarding your license. Sometimes, licenses may be revoked for specific reasons that are communicated via email.
2. Contact Customer Support: Reach out to UPDF’s customer support directly: support@superace.com. Explain the situation in detail, including your purchase date, any purchase receipts, and the issues you're encountering.
We would be happy to find the problem and help you solve it!
Thank you!

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Rated 4 out of 5 stars

I would like UPDF to directly open…

I would like UPDF to directly open Weblink in PDF by clicking the link for once.

August 11, 2024
Unprompted review
UPDF logo

Reply from UPDF

Hi! Thank you for the love for "UPDF"!
We have received your suggestions and feedback. I will feed her back to the developers. In the near future, perhaps the feature will be implemented. Thanks again for your encouragement and support!

Rated 5 out of 5 stars

UPDF has made my life so much easier…

UPDF has made my life so much easier and has allowed me to better maintain my document flow. To save disk space and better manage documents to know that those docs are safe and available in the cloud is a wonderful concept. Please keep up the good work on future improvements and advancements on the product. Thanks A Million!

August 9, 2024
Unprompted review
UPDF logo

Reply from UPDF

Thank you for the approval of UPDF. We appreciate a lot your support and it helps us keep upgrading our products and services. Please make sure that you always update to the latest version so you won't miss out new features!

Rated 5 out of 5 stars

Great and Affordable PDF Editor for Multiple Platforms

Very happy with this software and its abilities! I did not want to shell out the big $$$ for Adobe or other PDF-editing apps, but an affordable lifetime license for this has made it my go-to tool and PDF editor. I see no need for me to continue hunting for any other PDF.

July 29, 2024
Unprompted review
UPDF logo

Reply from UPDF

Hi,
Thank you for the approval of "UPDF". Of course, “UPDF” is the best PDF software on the market! We appreciate a lot your support and it helps us keep upgrading our products and services. Please make sure that you always update to the latest version so you won't miss out new features!
Have a nice day~

Rated 1 out of 5 stars

Terrible

Terrible. I decided to disable my UPDF AI standard subscription months ago, and I just found out not only they didn't cancel it, but they took my money as well. I would like to get my money back and cancel PERMANTLY my account. How can you fix that?

July 27, 2024
Unprompted review
UPDF logo

Reply from UPDF

Hello!
we are very sorry to hear about your experience. Please be assured that we will help resolve this issue as soon as possible.

If you did cancel your subscription, we will assist you as soon as possible to recover the money that was mistakenly charged. Please provide us with more details at support@superace.com, such as account name or order number, so that we can process the matter faster. We will do our best to ensure that your issue is resolved appropriately, and we offer our sincerest apologies.

We value your feedback and appreciate your trust in us. Please be patient and we will contact you as soon as possible to resolve the issue. If you have any other questions or need further assistance, please feel free to contact us. We sincerely appreciate your understanding and cooperation.

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Rated 5 out of 5 stars

High qualified editorial function

Most pdf editor requires users to pay periodically, but this software offers lifetime licenses from $69 USD.

The principal reasons why I recommend people to use that are the quality of file transformation and lots of page edit tools.

A only bad point is the time app launches, but not so long.

Want cheaper & multi-functional pdf editor, you should consider to buy this.

July 1, 2024
Unprompted review
UPDF logo

Reply from UPDF

Hi!
Thank you for your praise and valuable feedback! We are honored by your commendation and appreciate your constructive suggestions. We are committed to working harder to ensure you have an even better experience.

Your suggestions are extremely valuable to us, and we will carefully consider and promptly implement them to provide superior and more thoughtful service.

Please make sure that you always update to the latest version so you won't miss out new features!

Rated 5 out of 5 stars

Perfect software

Perfect software, I bought a lifetime license. Just amazing functions

June 6, 2024
Unprompted review
UPDF logo

Reply from UPDF

Hi!
Thank you for the approval of "UPDF". We appreciate a lot your support and it helps us keep upgrading our products and services. Please make sure that you always update to the latest version so you won't miss out new features!

Looking forward to maintaining a good relationship with you and wishing you a happy life!

Rated 5 out of 5 stars

UPDF, a efficient and simple tool

I got a licence of updf from several month now and I use it very often to merge, sign or other features. It is more simple than adobe and cheaper. Thanks. I love it.

July 23, 2024
Unprompted review
UPDF logo

Reply from UPDF

Thank you for the approval of UPDF.
We appreciate a lot your support and it helps us keep upgrading our products and services. Please make sure that you always update to the latest version so you won't miss out on new features!

Rated 5 out of 5 stars

I did the shopping wrong

I did the shopping wrong. I will redeem and purchase again. But I do not have the license code requested for redeem. And can you tell me how I can get it? I give it 5 stars because the application is very beauty.

July 22, 2024
Unprompted review
UPDF logo

Reply from UPDF

Hi,
Usually, we will give a license to the Email filled in directly after purchase, no need to redeem anymore.
Which product do you want to buy? You could send the issues in detail with a screenshot through email to our support:support@superace.com.
Thanks again for your encouragement and support!

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Rated 1 out of 5 stars

Very Basic, source of spam

Once you have bought this simple program, you will be inundated with a never-ending flood of requests for reviews, with promises of Amazon vouchers. Adobe is still the benchmark, I do not recommend UPDF. It is primitive and they try to bribe users with vouchers to give good reviews

July 17, 2024
Unprompted review
UPDF logo

Reply from UPDF

Hi!
We are so sorry for your poor experience.
We appreciate you choosing and using UPDF, and we send out information so that our customers don't miss out on the great benefits of our products. We apologize for the inconvenience and perhaps you can choose to unsubscribe from our messages.
As for UPDF, in the development process of UPDF, we have always been committed to making the tools simpler and more convenient for users to use. We welcome your suggestions for our products!
You can share more details suggestions on the app and design to our email support@superace.com. We'll take your comments into consideration as we continue to innovate and improve.
We would be happy to find the problem and help you solve it!

Rated 5 out of 5 stars

UPDF is a major gamechanger

This is the first software that doesn't mess up the spacing when editing a document. I have been stuck on that problem for 2 months. Now we can get somewhere. This is the best software out there. I have never seen another editor this great. I

June 24, 2024
Unprompted review
UPDF logo

Reply from UPDF

Hi, our shortcut key usage is consistent with micsoft's usage, you can undo the operation by Ctrl+Z. If you are satisfied with us, please give us five stars to support us!

Rated 4 out of 5 stars

Very good for creating own forms. But the expiring date is too short.

Up to now I had used another app for creating a PDF-form. These forms work with Mac and windows-computers, but not withe smartphones und tablets. UPDF manges this perfectly. It is very fast. - But I have one problem: I have bought UPDF as I have created a PDF-form (9 pages, more than 350 fields). I want to sell this PDF to other users. Therefore it would be necessary that there is a password with an expiring date within one complete year. But the longest time which ist possible is only 30 days (or 1 day or 7 days). This is much too less for selling a licence. I hope that there will be soon an update with an 12-month-expiring date.

June 19, 2024
Unprompted review
UPDF logo

Reply from UPDF

Hi, We appreciate a lot your support and it helps us keep upgrading our products and services. We will report this to our tech department and please make sure that you always update to the latest version so you won't miss out new features!

Rated 5 out of 5 stars

A Perfect Application

I've recently purchased the program because I work a lot with PDFs – even on iPad and iPhone – and it has become my default application.
It has all the functions I need, and in case of problems, customer support is fast and professional.
An absolutely recommendable application.

June 19, 2024
Unprompted review
UPDF logo

Reply from UPDF

Hi!
Thank you for the approval of "UPDF". Of course, “UPDF” is the best PDF software on the market! We appreciate a lot your support and it helps us keep upgrading our products and services.

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Rated 5 out of 5 stars

Perfect PDF editor

I use many PDFs very regularly and thanks to UPDF it has solved all my difficulties in a moment.

June 16, 2024
Unprompted review
UPDF logo

Reply from UPDF

Hi!
Thank you for the approval of "UPDF". Of course, “UPDF” is the best PDF software on the market! We appreciate a lot your support and it helps us keep upgrading our products and services.

Rated 5 out of 5 stars

easy to use great

May 28, 2024
Unprompted review
UPDF logo

Reply from UPDF

Hi!
Thank you for the approval of "UPDF". We appreciate a lot your support and it helps us keep upgrading our products and services. Please make sure that you always update to the latest version so you won't miss out new features!

Rated 1 out of 5 stars

I am dis-hardened by the lack of…

I am dis-hardened by the lack of support that I am receiving to get my issued resolved. I purchased a perpetual lifetime subscription on July 1, 2023 here we are June 13, 2024 and not able to use my account again. 2times since July 1, 2023 have I been able to use it. I want customer service not a custom email. As long as this is taking, it could have been resolved with a phone call or even a LIVE chat. You took payment but services are not being delivered. How are you going to fix this issue.

June 13, 2024
Unprompted review
UPDF logo

Reply from UPDF

Hello, could you please provide the email address and payment number for registration or purchase, I will help you deal with it urgently!

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