Great customer service
Phil replied to my enquiry about an issue with my Minu V3 promptly and kindly. He was very quick to provide a solution, overall great customer service.
September 3, 2026
Unprompted review
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
3.8
Great
5 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Chose this option for quick pickup and…
Chose this option for quick pickup and it's been two weeks and I haven't heard anything back. Still no stroller parts.
August 22, 2026
Reply from Uppababy
Hi Kelsey,
I’m sorry for the delay with your order. We are currently in the midst of changing warehouses, which has unfortunately led to some slight delays with orders and collections.
We tried calling you today to let you know that your order is ready for collection. Unfortunately, there was no answer and there was no option to leave a voicemail.
Your order is now ready for collection, and we apologize again for any inconvenience caused.
Kind regards,
Phil
Perfect spare part at the right price
Simple purchase, spare parte original and perfectly fitting at right price. Option to collect also very convenient.
August 6, 2026
Ease of ordering
Ease of ordering. Very pleasant helpful staff when speaking to them in Clever Clogs. Delivery within 2 days.
August 10, 2026
Uppababy vista v3
We have had our uppababy vista v3 for over 7 months now and can say it was absolutely worth the investment. We got it through Clevercloggs from Phil, who was fantastic. Went through all the range with us, the huge variety of colours we could order in etc. Can't say enough about how great that experience was.
It is a solid and safe buggy, which is what we wanted as first time parents. While it is a little on the bulkier side ( width wise it can be too big to get through some standard doors), it is incredibly easy to maneuver. The suspension is great, it handles going on grass, uneven terrain. Ive been able to go to farms, markets etc without any issues.
And the basket under is huge!! Lots of space for all the things we need on our days out.
The ganoosh is fab. Very cosy, definitely useful in the winter months, along with the gloves for the buggy. They were a game changer when walking during the colder months.
Finally, we invested in the bassinet stand. This came in great for the first few months, giving our baby a cosy and comfortable place to sleep downstairs. The stand was pretty compact, meaning we could put it away nice and neatly when not in use.
Highly recommend uppababy.
December 11, 2025
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.