Upravlenie Reviews 

I rented an apartment managed by Upravlenie.bg together with a friend. Throughout our tenancy, our assigned property manager was unresponsive and never showed up when there were issues with the apartment. Whenever repairs were needed, they would only send handymen to inspect the problem, with no actual follow-up or resolution. In the end, the property owners had to step in and handle the repairs themselves, even though Upravlenie.bg takes a percentage of the rent specifically to manage these issues.

Also, be very careful when signing the lease agreement. There is a clause requiring a contract renewal fee—which in our case was €400—which is completely pointless considering you are simply staying in the exact same place.

Regarding the move-out inspection (handover protocol) at the end, they tried to point out pre-existing damages that were already there before we moved in. If you still decide to deal with them as a tenant, make sure to take photos of every corner and every single scratch in the apartment on day one, so they don't try to blame and charge you for them later.

Scammers, liars and overall horrible people with no respect. They collect money providing only a way to pay your bills in one place (30 euro per month just for this service).
Horrible experience while living in the apartment and absolute hell when moving out because they want you to basically buy a new apartment...
Communication is slow and I am not even sure that all my requests got to the actual landlord.
Save yourself and never sign anything with those people.

I am extremely satisfied with the services provided by Upravlenie BG. As a tenant, it has always been important to me to have a reliable and professional property management company acting as the bridge between the landlord and myself, and the team at Upravlenie BG exceeded all of my expectations.

From day one, the communication was prompt, clear, and highly professional. Every question I had was answered quickly, and whenever I needed assistance, I could always count on their responsiveness. Their organization is outstanding—payments, documentation, and all administrative matters were handled efficiently and without any unnecessary hassle.

What impressed me the most was the way they treat their tenants. I always felt valued as a client rather than just another tenant. Whenever minor maintenance issues arose, they responded immediately and coordinated the necessary repairs quickly and efficiently, ensuring everything was resolved without stress or inconvenience.

I also greatly appreciated the transparency and integrity they demonstrated throughout the entire rental process. Every term and condition was explained clearly from the beginning, with no hidden fees or unpleasant surprises. This gave me complete peace of mind and confidence that I was dealing with true professionals who genuinely care about both property owners and tenants.

It is rare to come across a company that combines professionalism, reliability, efficiency, and a genuinely customer-focused approach. Thanks to Upravlenie BG, my tenancy experience was smooth, comfortable, and completely worry-free, which is exactly what every tenant hopes for.

I would gladly recommend Upravlenie BG to anyone looking for a trustworthy and professional property management company. If I ever need to rent another property in the future, I would not hesitate to choose one managed by them again. A sincere thank you to the entire team for their outstanding service, professionalism, and exceptional customer care.

I have been working with Upravlenie for more than 10 years and have always had a great experience. I rely on them for both property rentals and sales, and they have consistently provided professional advice and support.

The team is knowledgeable, responsive, and always willing to help. Communication is easy, friendly, and transparent, and every process has been handled efficiently and professionally.

If you're looking for a reliable real estate partner you can trust for the long term, I can highly recommend Upravlenie.

Just stay away from that company, you are going to save a lot of time, money, and drama.

Stay away from this company. You will be lied, abused and robbed

The apartment we rented is super weared, wind blowing through the windows, etc. No assistance ever, we hardly got a response from these guys. 4 months later we are now leaving the apartment and the communication is a disaster - threats, shouts, entry without our permission in the apartment. They will never return our 2 deposits, this is clear. They will pretend we need to pay for fixes of the apartment that we have nothing to do with. We will go to court, this is also clear. Good that we have picutres. Stay away from these people at any cost.

Total scam, your deposits won't be returned, no matter what you do. Don't sign contracts with them.

There is a facebook community of people scammed by them and there are alot of news about them how they scam people. Don't sign anything before make a research on web