They send me 4 emails,that item will be delivered on the day of the email.They vanished,never appeared,no explanations.I called them and they said,they passed my parcel to a partner.Time wasters,unrel... See more
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My company will no longer use any other companies that use UPS. Worst delivery service ever. Drivers will leave your packages at a drop off point 30 minutes drive away if they can get a longer lunch... See more
Several colli shipped from UK to Norway. All damaged at arrival with broken goods. Damage report with pictures and documentation provided trough web solution. No feedback. Several calls to customer se... See more
Worthless. Always manages to cock up deliveries, drivers not able to find sinple adresses, sends the package to a completely different pickuppoint several hours after calling their call center to in... See more
1.2
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631 reviews
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What a useless sh#!
What a useless sh#!
What a useless sh#!. I called their customer support to inform them that the driver will need an access to my door and pass the code to driver. The support took the code, said they will pass them to driver and ASSURED me that the driver had my number, we checked it and it was correct one. Lo and behold, the code was NOT passed to the driver and driver did NOT call me to ask for it either.
This is the MOST USELESS sh#! company even existed.
November 18, 2020
Unprompted review
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worst experience!
worst experience!
my parcel is being held at warehouse for the past 7 days. I have phoned and emailed offering support and inquiring and so far no one was able to tell me anything besides: we are working on it.
The parcel contains my own personal goods, I have stated this and I was not told the reason why it is being held.
November 5, 2020
Unprompted review
Driver dont call before arrival
I got a text 09:15 today saying I would get delivery before 16:00. I live in a house with no doorbell and because i'm a light sleeper I woke up at 11:00 when someone knocked and it was the delivery guy. Then it dawned on me, he had been at my house for the 3rd time and not once had he knocked on my door. He did not call me on my cellphone this time either. How do they train these drivers?
August 18, 2020
Unprompted review
UPS failed to deliver despite many promises
UPS failed to deliver a carpet to me despite many phone calls and emails. The customer service was emphatic but there didn't seem to be any direct communication between the customer service and the driver. The customer service kept writing in the system that the driver must take the carpet to my house and leave it there. The driver did not visit my house or call me when he claimed he did visit. I was at home waiting for the delivery when I got an sms saying I was unavailable, for which reason he did not deliver the carpet but took it to an access point instead. I did exactly as UPS told me to do but I never received the carpet. I had for six weeks a note on my door saying the driver can leave the carpet there in case I am not at home. After six weeks waiting, I fetched it myself at own cost. I will never again order anything delivered by UPS.
November 15, 2019
Unprompted review
The driver called me before delivery…
The driver called me before delivery which was good as I was not going to be at home when the delivery took place. I picked it up at the delivery shop in Drammen.
September 19, 2019
Unprompted review
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They don't care about customers!
i send package to friend and canceled later then they don't give me back my money back, its almost 3 months
February 20, 2017
Unprompted review
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