Upside Reviews 577

TrustScore 1.5 out of 5

1.4

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Rated 1 out of 5 stars

I've had this app down loaded on my phone a few weeks and I've made several attempts to use my ten dollar bonus with the cash back every store I go in act like it's a sin they don't want to scan the c... See more

Rated 2 out of 5 stars

Was great at first. Processing was timely, amounts were consistent. I check the amount cash back at home before shopping. Now, that percent changes once I get to the store. Or, "max limit reac... See more

Rated 1 out of 5 stars

Started out alright, entered the location where I filled up, got a refund in hours ! Then they started screwing me, got the fuel, submitted my purchase, this company kept me waiting almost a week,then... See more

Rated 1 out of 5 stars

All my UPSIDE BALANCE DISAPPERED ONE MORNING. no way of talking to a live representative. Someone SUPPOSEDLY logged into my account withdrew funds . Customer Reprenrltative via email after 3 day... See more

Company details

  1. Cashback Provider
  2. Financial Institution
  3. Mobile Money Agent
  4. Money Transfer Service

Written by the company

Upside provides a marketing platform (similar to Facebook ads or Google AdWords) to retailers. Through the power of OpenBanking, we are helping our customers to effortlessly save money. The platform, in turn, enable retailers to reach new and infrequent customers, to hyper-personalise cashback offers.


Contact info

1.4

Bad

TrustScore 1.5 out of 5

577 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

if I could write it a zero star I would…

if I could rate upside zero star I would do so. I did exactly what it told me to do I went to the station it told me to I claimed my offer etc. etc. never got any money but I don't know what their deal is or if they're selling our informationto people and this is just a scam to get our information I don't know but don't do it it is not legit

September 5, 2024
Unprompted review
Rated 5 out of 5 stars

I love this app

***2 months later and this app is still the best! My best advice is to cash out using paypal... Any kind of gift card seems to go missing...

I love this app! I'm not much for using apps but this one has been good to me. I use it daily. Only one time did a fill up show expired. I sent them a picture of the receipt and they added the money immediately. I've had no problems having them send the cash to paypal.

September 25, 2024
Unprompted review
Rated 2 out of 5 stars

Disappointed, live and learn

Disappointed on this App
I have tried the Upside App for about six months. i out my debit card up for charging. but the first month they refused to pay on more than half of my try’s, second month the same. i changed cards thinking that was problem. i ordered $75 Texas road house card and it arrived fine. Remember it’s an e card that goes in your wallet. But every month is the same, Over 6 months i made 19 tries to get the money, out of 38 try’s i had 18 that were expired, so if they can’t commit, and take their pick of charges they approve i’m the one losing for using my debit card and missing out on
18 times they didn’t pay. So i cashed in my last $36, and im going back to my corp card as it pays 4% across the board on all charges no matter what.
Happy Trails,
Chris Gotcha

September 23, 2024
Unprompted review
Rated 1 out of 5 stars

Everything

Everything - horrible service - used it before but they said
I had two accounts that they took the money and pocketed it from. Suspended them both even tho they were different numbers and PayPal. Think they track people too so your best to beware!

June 9, 2024
Unprompted review
Rated 3 out of 5 stars

Not a scam but Not entirely Unsuspicious …

It’s definitely Not a scam but I will give a word of advice 1. Only cash out to PayPal not a gift card… I have never had problems cashing out to PayPal and can’t speak on cashing out on gift cards but judging from the comments I would not recommend it.

I will say after scrolling through my history it appears there are quite a bit of expired/ unprocessed receipts which is a bit suspicious basically I don’t know if they do this on purpose if they notice you fill up a lot but that alone deducts 2 starts

September 14, 2024
Unprompted review
Rated 1 out of 5 stars

I just deleted the app

I just deleted the app, bunch of lying clowns! Waited 4 days for $3 back, processing, then expires, they make thier money advertising on utube,and get people to download the app only to get nothing!

September 3, 2024
Unprompted review
Rated 1 out of 5 stars

When I tried to cash out my rebates for…

When I tried to cash out my rebates for an Amazon gift card, it showed my account email address as a totally bogus email. I'm glad I caught it. I have set an email to upside regarding it, but after reading the reviews here, I am not confident that I will hear back from them.

September 10, 2024
Unprompted review
Rated 1 out of 5 stars

Not impressed

I use a fleet card I have entered it as directed. But I never received my cash back! Even though I have submitted receipts.If I could have given a zero I would because that's what I have received!!!

September 9, 2024
Unprompted review
Rated 1 out of 5 stars

Scam

Scam. I used it faithfully and now all I get is processing then expired. Don't use

September 9, 2024
Unprompted review
Rated 1 out of 5 stars

I had built up $270 in my account

I had built up $270 in my account, cashed out for Amazon gift card. Never received it, and now I have zero. Sent inquiry to customer service, They never replied. Looks like Upside is a scam.

August 29, 2024
Unprompted review
Rated 1 out of 5 stars

Total scam soon as u cash out and it…

Total scam soon as u cash out and it don't come they say u have claim anything bull crap this is a scam don't download it a scam I have over 15 item says processing from over 2 week ago scam don't do it scam alert

September 1, 2024
Unprompted review
Rated 1 out of 5 stars

Upside is not worth the trouble

Upside is not worth the trouble. Over half the discounts I have tried to claim show as “processing” for over a week, then switch to “expired”. If I fill out their form and send a photo of the receipt I promptly get my dollar or two, but it is not worth the time and effort. Better to shop prices at the pump or sign up for the brand discount programs.

September 5, 2024
Unprompted review
Rated 1 out of 5 stars

Upside is a scam never received my gift…

Upside is a scam never received my gift card and you have to talk to a bot that can never answer my questions. Complete scam and a wast of time. Stay away from upside. They get there’s and they don’t care about the customers one bit. Worst app ever

September 3, 2024
Unprompted review
Rated 1 out of 5 stars

Fake upside

I tried to cashed out $10 to Walmart gift card a week ago up till now no email no gift card I called they ask me to pay $1through my bank account before they let me speak to someone that will help me .Now I have come to conclusion upside is scam

August 18, 2024
Unprompted review
Rated 1 out of 5 stars

I was only able to cash out one time…

I was only able to cash out one time for $5 and change every since then all of my transactions say pending and it's been a week since the earliest one. I'm thinking the only way you can see results is if you were to add your financial information such as bank account or card to the app. Forcing you to reveal and/or share financial info. Revised 09/01/24 I've waited for cash back to post for MORE than 10 days to return to the app today and find the ones I was waiting on "EXPIRED". I believe This is a Fishing APP to gather device and account information

August 30, 2024
Unprompted review

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