A sale which should have been completed in a maximum of six weeks took over three months. There aren’t shady estate sgents , but some members of the company could have been more honest. Ultimatel... See more
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Company details
- Property Investment
- also in
- Investment Company
- Property Management Company
- Real Estate Agency
- Real Estate Agents
- Real Estate Appraiser
Written by the company
Upstix offers you a new trustworthy way to sell your property, guaranteeing you speed, certainty and simplicity. No more waiting for estate agents, solicitors, buyers and the dreaded chain. Every traditional house sale has at least one hitch, and always takes longer than you hoped. Sell your house to Upstix and free yourself from that uncertainty and stress.
Contact info
6th Floor Design Centre East, Chelsea Harbour, SW10 0XF, London, United Kingdom
- 02037440249
- support@upstix.com
- upstix.com
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Replied to 25% of negative reviews
Typically replies within 2 weeks
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Disappointing.
I had the initial phone call to discuss property details and was then told to expect a call back later the same day or the next day. That was mid January and I haven't had a follow up yet. I also tried emailing the person I originally spoke to but also no response. Disappointing.

Reply from Upstix
Incredibly Unprofessional Service
Incredibly unprofessional. I booked a consultation call with them and waited for them to contact me. 9 minutes into the allotted call time they cancelled the call. They didn’t even have the courtesy to speak with me and explain why they cancelled it. The service looked a little too good to be true and I guess I was right.

Reply from Upstix
Upstix - professional, supportive and knowledgeable.
Approached Upstix and spoke to Fred in the London office who was professional, courteous and beyond helpful. He took all of my details, circumstances and property information and passed them onto Kris. Kris found a committed buyer quickly and with an offer that would have been acceptable to us. Our sale did go through the original process so we did not proceed through Upstix. The experience with Upstix dealing with Fred and Kris was unpressured, supportive in nature and we had reassurance there was a back up option should our sale not have gone through with our buyer. Communication second to none! Cannot recommend them enough!
The webuyanycar of the property market
The webuyanycar of the property market. Similar business model, but not quite sure why you’d want to lose out on tens of thousands. Take your time, go with a reputable company even with higher rates, it’ll pay in the short and long term.

Reply from Upstix
Highly Recommended Company
I am the executor for a property & was let down by another well known company. Kris at Upstix has been incredibly helpful & secured a cash sale for me within a few days without any of the last minute "gazundering" I experienced with the other company. His service & professionalism have been outstanding & I would highly recommend Upstix to anybody looking to sell their property
I had wonderful support from upstix
I had wonderful support from upstix, helping me through the sale of my house. They helped me through many issues that go with a house move guiding me whenever I needed help and always on hand. I would certainly recommend them and want to thank them, especially Alex for the support I needed to finally move into my dream house.
Kris has been amazing
Kris has been amazing, simply the best to be honest, I cant fault him at all. Always available night and day to answer all of my questions. Couldn't recommend him enough, absolutely top draw and a great guy. Will 100% be using UpStix again simply just because the level of customer service. Thank you again Kris.
This is the firm to used 100%
Came to Upstix after being taken as fool by a number of cash sale companies , and all of them pulled the same stunt witholding the valuation and trying a price drop and the last minute. Spoke to Kristian at Upstix got the valuation within 24 hours , but then looked at my situation through my eyes came up with a road map to sale and handled the whole thing . Emails answered immediately , phone calls returned just proper business like . This industry is filled with chancers and time wasters at best , out and out con men at worst Upstix are the only firm out there doing it right , integrity and honesty , can't fault them and in particular Kristian
Ignored/No longer ignored 🙂
Sent several requests for a cash offer. Didn't even get a reply
Update just had a phone call from Chris at Upstix. Sounds like a very nice chap. Full of apologies for system not working properly on this occasion. Possibly might be able to do business But if not on this occasion maybe in the future
Kris and Olivia provided us excellent…
Kris and Olivia provided us excellent services. They are honest and on point keeping us informed in every step. We had all the information we needed to make a decision and felt at ease to communicate with them when asking them to accommodate our requirements. Of course they bought your property under the market value but they also took the risks of selling the property from you.
Sold and sorted with move abroad!
I had to relocate abroad for work and needed a fast, guaranteed sale. Kris made it happen exactly when he said he could.
Straight forward process with no nasty surprises
The process was quick and easy and we were kept informed at all stages.
Someone would always talk to us should we need them to.
Kris was extremely helpful and grasped our needs for a prompt sale. The price and completion date were agreed and adhered to.
Kris was excellent
Kris was excellent. Unfortunately we decided not to use the service fully but they were so accommodating and such a fast service. We definitely would have used Upstix if we decided to go down this route.

Reply from Upstix

Reply from Upstix
They get the job done
Fantastic service and when they say they will sort it asap they really do stand by there word and do it …!!
( Kris is the man to get the job done )
Worked with Jake and Olivia at Upstix…
Worked with Jake and Olivia at Upstix to get us to completion, yes we had to sell for less than Market Value but that is obvious and how companies like Upstix can operate, we did have a slight valuation drop after survey too but we worked with the vendors of the house we were purchasing to get a deal on that side to soften the blow. Overall a great experience after a chain fall through, we heard later that our original buyer's chain had fallen through again so had we not have gone with Upstix we would have had 2 chain fall throughs. Life isn't all about money, its about quality of life and Upstix certainly took a lot of stress away from us whilst we had other personal matters to deal with. Thanks guys.
Honest advice
Jake Carver was helpful in guiding me in the best direction for my particular situation. He put me in contact with someone who might be more appropriate to help with my sale.
Thank you.
Absolutly amazing help
Absolutly amazing help, this gentleman went above and beyond to help me out I cant recommend enough! 5******
Fantastic Service
We've recently exchanged contracts on a property sold by Upstix. The service we received was fantastic, informative and helpful throughout. After incurring some minor problems via a third party Alex provided polite and extremely helpful guidance and we cannot thank him enough. We are looking forward to making memories in our new home and would not hesitate to recommend Upstix to anyone in the future.
Definitely recommend Upstix!!
They have been absolutely brilliant from start to finish. We initially started the conversation with Kris who was helpful, friendly and thoughtful towards my mums needs!! He ensured that we felt comfortable and when we asked for anything it wasn't a no, he would go away and think about it and ensure it happened!! I could contact him at anytime and he would get back to me. You look for good people in the world Kris is definitely one of them!! Olivia was also very helpful once the offer had been. She like Kris made sure she would get back to me and at the end when mum wanted a few more days to move extended it for her, which mum was really grateful for. She was friendly and made the journey to signing easy and stressfree. She was really polite and kind when speaking to mum. Definitely recommend upstix they are a genuine business that will look after you and your family!! Hard to find an honest business that will look after you through the whole process of moving. They did it perfectly. Thank you so much!!
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