I made a big order, even 2. Of course some of the things did not fit and I was hoping to return them as I could successfully do with my 1st order. Not only there is no return information on the websit... See more
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See what reviewers are saying
Items purchased were delivered really quickly. Packaging very smart and nice. All items in very good condition. Happy to return for ordering next time.
I love the idea and concept of selling/buying pre-used items in order to reduce impact on environment. I have already made two purchases, both times very successful - I got real treasures for really n... See more
I am very happy with ordering from Upty. Delivery was fast and the item was in good condition, just like described. It looked even better than on the pictures.
Company details
Written by the company
UPTY is a resale web platform where you can either buy pre-owned clothing pieces or sell your own ones.
Contact info
Tartu mnt 84a, 302, 10112, Tallinn, Estonia
- 5145172
- info@upty.ee
- upty.ee
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Problematic return
I made a big order, even 2. Of course some of the things did not fit and I was hoping to return them as I could successfully do with my 1st order. Not only there is no return information on the website and you have to contact them via email to get this info, but they don't even reply to your emails. I was really happy with my first order but the next ones has been disappointment so far. Still hoping this will have a good end if they answer me before 14 days return period expires
Clothes was looking better in pictures
Clothes was looking better in pictures, than in real life.
quick delivery and very good overall experience
Items purchased were delivered really quickly. Packaging very smart and nice. All items in very good condition. Happy to return for ordering next time.
I have not received my parcel yet!
I am very happy with ordering from…
I am very happy with ordering from Upty. Delivery was fast and the item was in good condition, just like described. It looked even better than on the pictures.
I'm never going from upty again because…
I'm never going from upty again because returns are impossible. I wrote 2 times to ask for return info and didn't receive an answer. For last purchase it was the same, and I was very busy and didn't remember to follow up until it was months late.
The sizes are wrong
The sizes are wrong. I ordered two dresses in size m. One is more XS(size 34 inside) and the other L.
Oudated website and not easy to browse, despite the huge selection of products
There's no instructions for how to return an order. Instead you have to contact customer service through e-mail, in which they send you the DPD parcel locker aadress and phone number. It's a waste of time for the customer AND for customer service, that info should be easily found on the website.
Overall the website is quite outdated and it's not easy to filter or to search for items. Most importantly, the prices are quite unreasonable, some known low quality fast fashion brands cost up to twice as much as they would buying them brand new.
Seems like the prices are occasionally raised or lowered automatically on all the products at once, paying no attention to the individual items, brands or to the quality of the products.
Overall I wouldn't recommend this shop to the average shopper.
What a great place to buy!
What a great place to buy!
I have always been awful at buying things second hand since whenever I find something that I like, it turns out that the size is wrong. Here I can just immediately browse all the things that fit me!
Everything is ok 🤗
I have been positively surprised
I have been positively surprised by the variety, the prices (the discounts) and the quality. I do not usually shop clothes online, but there was a great discount on dresses and I gave it a try. About a week later I made another order, because I discovered more clothes I liked, so I'm hooked. Surely it takes quite a lot of time to go through the large selection of items, but it's the same with other online shops and also in regular shops. I love the concept and the mission behind it and also that the design of the website is modern (like any other online shop). The clothes are photographed well and they do not look used. Keep doing what you do!
I am satisfied with my orders
I am satisfied with my orders. Delivery is very fast. The only downside I can point out is that I probably never dare to buy pants on this site. There is no hip circumference in the product description.
Because even "Normal" rated clothes…
Because even "Normal" rated clothes were in really good condition and both items were A perfect fit for me. And at first I thought that the letter was hand - written :))
Fast shipping and decent quality
Really fast shipping! Clothes were in the condition described, very happy with my purchase.
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