I’ve had a generally positive experience with Upwork. Recently, I’ve been getting access to more interesting and engaging projects, which makes the platform feel worthwhile and motivating to use.... See more
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
It is a great platform for freelancers but fee rate deduction are much higher..for 200usd it charges 30usd fee. Need to be lower..and payment holding time shall be more less.
Upwork is good it provides with clients and connect freelancers with it.... It just that upwork has become expensive if the proposal did not get see by client the connect should be returned or atleas... See more
When I first started, it wasn’t all about spending money to get a job. Now if you want a job you basically have to pay for it. I had to take a few years off to take care of my premature baby and a... See more
Company details
- #223 of 244 best companies in Business to Business Service
- #3 of 6 best companies in Employment Search Service
- #99 of 123 best companies in Online Marketplace
- #27 of 29 best companies in Recruitment Service
Written by the company
Upwork is the world’s largest human and AI-powered work marketplace, connecting businesses of all sizes with highly skilled independent talent. From startups to Fortune 100 enterprises, companies rely on Upwork to find trusted experts across 10,000+ skills in web and app development, design, finance, customer support, consulting, and more. Built for the AI era, Upwork combines human ingenuity with smart tools like Uma™, our mindful AI, to streamline hiring, match top talent faster, and deliver outcomes at scale. With flexible solutions like Business Plus, Upwork gives SMB leaders and growing companies a faster, easier way to scale. Business Plus offers access to top-tier talent, hands-on support, and advanced tools to simplify hiring, onboarding, and project management, all in one place. By integrating AI-powered solutions with human ingenuity, Upwork helps businesses manage projects with greater efficiency and effectiveness. Companies can leverage the platform to not only find the right experts but also to oversee project progress and outcomes seamlessly. This combination of skilled freelancers and intelligent tools empowers organizations to move faster, optimize spending, and ultimately unlock growth opportunities in an increasingly competitive landscape. Whether filling skill gaps, scaling complex projects, or driving digital transformation, Upwork helps businesses move faster, spend smarter, and unlock growth. This is where expert talent and AI-powered solutions come together to get work done.
Contact info
530 Lytton Ave, Suite 301, 94301, Palo Alto, United States
- upwork.com
Join Upwork
3.9
Great
13K reviews
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I have been using Upwork for over a few years.
I have been using Upwork for over a few years now. What keeps me excited is that, they keep improving the system so well that it really helps worker. The support system is fantastic. Services, client, and support team is what helps keep freelancers intrested. Looking forward to a great year to Upwork, me and everyone around. Thank you!
April 17, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
I followed Upwork instructions on…
I followed Upwork instructions on canceling a contract because it was inaccurate in the scope of work, but Upwork denied the cancelation and paid the contract and provided no services in return. It seems the entire company is a scam. Avoid at all cost!
April 20, 2026
Unprompted review
Reply from Upwork
Thanks for sharing this. Contract cancellations and payments follow set processes, and support can review the details of your case here: https://support.upwork.com
UPWORK CHANGE MY LIFE!
April 16, 2026
Been six years on Upwork
Been six years on Upwork, Top Rated, and earned thousands of dollars on the platform alone. Upwork changed my life completely. If you have a complete plan and strategy to apply, you can earn a lot of money through it.
April 20, 2026
Unprompted review
Growth Engine, UX Lags Behind
Upwork has been a platform which has grown me into who I am today. It gave me validation on my ability to get things through, being resposnsible and shaping my carrier. The platform on different devices still needs lot of improvements and controls
April 17, 2026
Upwork gives me opportunity to grow and…
Upwork gives me opportunity to grow and to be successful.
April 15, 2026
service fee is too much
April 13, 2026
Upwork is a fantastic platform for…
Upwork is a fantastic platform for connecting with top-tier talent worldwide. It makes scaling my agency's workflow efficient, professional, and incredibly productive every single day.
April 16, 2026
I really appreciate how secure Upwork…
I really appreciate how secure Upwork feels as a platform. The built-in protections for both freelancers and clients give me confidence when working on projects and handling payments. Features like verified payments, contract safeguards, and dispute support make a big difference. Overall, it allows me to focus more on doing great work, knowing that everything else is handled safely and professionally.
April 14, 2026
It is a good platform to show our skill.
April 13, 2026
Do not use Upwork.
Do not use Upwork.
My account was blocked without any valid explanation. They demanded my bank statement and ID, and after I submitted everything, I lost access to my account along with my funds.
This is unacceptable. A platform that handles people’s money should not operate like this. I strongly warn others to stay away unless you are willing to risk losing both your account and your balance.
April 19, 2026
Unprompted review
Reply from Upwork
Thanks for sharing this, that sounds like a frustrating experience. Account access and funds are handled directly through support, so they’re best placed to review your case. You can reach them here: https://support.upwork.com
The market has been a bit saturated and…
The market has been a bit saturated and getting clients was a bit hard. But what I like about upwork is it managed to keep its reputation as still the go to platform for freelance work. I also appreciate the efforts of the platform to provide fair service to both client and freelancers. Im still using upwork because I want to showcase my capabilities through my work history and the feedback I received from clients.
April 15, 2026
I've become so comfortable with the…
I've become so comfortable with the platform that I'm inviting my clients to join Upwork through Direct Contracts. Really dont have to worry about anything anymore.
April 15, 2026
Great!
It’s been a great and transformative experience working with client internationally on Upwork.
April 14, 2026
It's have be great to work on upwork I…
It's have be great to work on upwork I have managed many jobs through upwork and get very good service through upwork to find clients and get paid from upwork. It's very user experience platform. Also it have secure payment system. 100% recommend.
April 19, 2026
Good
I have been working for 2 years now with a company trough this platform and I find it very useful
April 15, 2026
Your conversion is far from actual…
Your conversion is far from actual conversion rate in the market and your fees are too high
April 18, 2026
In my opinion
In my opinion, it's the best freelancing website I've ever dealt with. Thanks alot!!
April 18, 2026
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