Clothes are up to my expectations. I already had a Fat Moose jacket. Delivery was quick and close to my home. I am very satisfied.
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You have to choose another partner for delivery! UPS did give my parcel to a depot 20 km away from me. I did go this long way and there was only one employee, who obviously was not capable to... See more
Absolutly love the Urban brands. I wear clothing by both Clean Cut Copenhagen and Fat Moose almost everyday. Really like the high quality and durable fabrics and in love with the clean minimalist styl... See more
The clothes are great quality, with beautiful style and has a great fit. I can buy online with confidence knowing that I will get something that is not only beautiful but will make me feel better... See more
Company details
Written by the company
Urban Brands er stolt af at huse to danske tøjmærker: Clean Cut Copenhagen og Fat Moose. Clean Cut Copenhagen specialiserer sig i tidløs street-preppy mode og essentials med et skandinavisk snit, mens Fat Moose kombinerer urban stil med robust outdoor-funktionalitet og højteknologisk stil.
Contact info
A P Møllers Alle 55, 1, 2791, Dragør, Denmark
- +45 31244503
- info@urbanbrands.dk
- www.urbanbrands.dk
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Clothes are up to my expectations
Clothes are up to my expectations. I already had a Fat Moose jacket. Delivery was quick and close to my home.
I am very satisfied.
You have to choose another partner for…
You have to choose another partner for delivery!
UPS did give my parcel to a depot 20 km away from me.
I did go this long way and there was only one employee, who obviously was not capable to run the delivery system. He made several phone calls in order to get passwords and authentification codes but he didn't get it. He didn't hand out the parcel to mee.
1 and a half hour wasted time, 40 km wasted fuels and i don't know how to get my parcel.
I usually like the clothes, this time i didn't get them until now
You have to solve the problem and you have to cancel UPS as Delivery Service - There are many many better ones
Professional support and quick…
Professional support and quick delivery. Good quality
Super delivery and quality
The products came quickly and the quality is really good. So I am very pleased with the brand.
Prone to shrinkage
I found what I thought was the perfect shirt for casual wear. Wore it a few times, then a few more times as an over shirt. Comfortable and well made. My wife is really fussy about washing clothes, so I don’t touch the washing machine unless it’s to empty it and hang things out.
Imagine my disappointment when I went to wear my new shirt after its first wash to find it had dramatically shrunk. Really not happy 30 wash check No tumble dry check size XL? No longer
Confidence
The clothes are great quality, with beautiful style and has a great fit.
I can buy online with confidence knowing that I will get something that is not only beautiful but will make me feel better wearing it.
Absolutly love the Urban Brands
Absolutly love the Urban brands. I wear clothing by both Clean Cut Copenhagen and Fat Moose almost everyday. Really like the high quality and durable fabrics and in love with the clean minimalist style
Quality product, speed of delivery and great after sevice
To start off with, it arrived 3 days after I ordered, which is insane.
The quality is amazing, fits great and will definitely order form them again
All good
All good, fast delivery, seems like a good product for what i paid, nice discount code for signing up for newsletter
Product quality is amazing
Product quality is amazing. This time I basically bought the same pants I bought a few years ago, color and everything 🤣
Good clothes and fit. Poor delivery and returns policy
Very good clothes and good fit but only three stars as I am not happy with their delivery and return policies. It’s fine that they prefer sending packages to pack station but then in that case they should partner with multiple delivery providers and not just UPS. There aren’t many in every city. The expectation for customers to send return orders to Denmark on customers expense makes them seem very unfriendly. They can partner with some brands in Germany so customers can return their clothes to their stores instead. It’s a win-win situation
Returns are too expensive and without support/clothing often unsuitable and lacks flair
I thought from the pictures that I would get clothes that fit, but was disappointed when the delivery arrived. Some of the clothes were too short on the sleeves and pants, even though they are my standard sizes, and what was very complicated and time-consuming was that the return procedure was not included in the package. No address, no return label or other helpful material. Emails on the subject have not been answered to date. Only a phone call was able to help me. I had prepared my English text and read it out, because I don't speak English that well. I then sent the package back from Germany to Denmark for tax money. In real life and in the original, the clothes were sometimes a bit too boring.
Poor quality items
Hudson jersey shirt and swim shorts, poor quality and did not like the colour of either in person, have Milano Overshirt from last year which I was delighted with but these products are not on par.
Excellent delivery
Great service
Great service. Orders processed as you expect. Had an issue with 1 product, customer service was very helpful and forthcoming in solving the issue.
Best fabric for T-shirts
Best fabric for T-shirts. Super soft cotton and a good range of colors. Highly recommended.
Really like the shirts they offer
Really like the shirts they offer. They have great colours and feel great on my skin. By coincidence I found a shirt of the brand in a local store and now I have already ordered twice in the official store.
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