Urbanbrands Reviews 

133
•
TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

Clothes are up to my expectations. I already had a Fat Moose jacket. Delivery was quick and close to my home. I am very satisfied.

Rated 1 out of 5 stars

You have to choose another partner for delivery! UPS did give my parcel to a depot 20 km away from me. I did go this long way and there was only one employee, who obviously was not capable to... See more

Rated 5 out of 5 stars

Absolutly love the Urban brands. I wear clothing by both Clean Cut Copenhagen and Fat Moose almost everyday. Really like the high quality and durable fabrics and in love with the clean minimalist styl... See more

Rated 5 out of 5 stars

The clothes are great quality, with beautiful style and has a great fit. I can buy online with confidence knowing that I will get something that is not only beautiful but will make me feel better... See more

Company details

  1. Clothing Supplier
  2. also in
  3. Clothing Exporter
  4. Clothing Store
  5. Fashion Designer
  6. Men's Clothing Store

Written by the company

Urban Brands er stolt af at huse to danske tøjmærker: Clean Cut Copenhagen og Fat Moose. Clean Cut Copenhagen specialiserer sig i tidløs street-preppy mode og essentials med et skandinavisk snit, mens Fat Moose kombinerer urban stil med robust outdoor-funktionalitet og højteknologisk stil.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

133 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.3

All reviews

(133)

9 reviews in the last 12 months

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Rated 1 out of 5 stars

You have to choose another partner for…

You have to choose another partner for delivery!
UPS did give my parcel to a depot 20 km away from me.

I did go this long way and there was only one employee, who obviously was not capable to run the delivery system. He made several phone calls in order to get passwords and authentification codes but he didn't get it. He didn't hand out the parcel to mee.

1 and a half hour wasted time, 40 km wasted fuels and i don't know how to get my parcel.
I usually like the clothes, this time i didn't get them until now

You have to solve the problem and you have to cancel UPS as Delivery Service - There are many many better ones

October 2, 2026
Unprompted review
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Rated 1 out of 5 stars

Prone to shrinkage

I found what I thought was the perfect shirt for casual wear. Wore it a few times, then a few more times as an over shirt. Comfortable and well made. My wife is really fussy about washing clothes, so I don’t touch the washing machine unless it’s to empty it and hang things out.
Imagine my disappointment when I went to wear my new shirt after its first wash to find it had dramatically shrunk. Really not happy 30 wash check No tumble dry check size XL? No longer

October 30, 2025
Unprompted review
Rated 5 out of 5 stars

Confidence

The clothes are great quality, with beautiful style and has a great fit.

I can buy online with confidence knowing that I will get something that is not only beautiful but will make me feel better wearing it.

October 1, 2025
Unprompted review
Rated 5 out of 5 stars

Absolutly love the Urban Brands

Absolutly love the Urban brands. I wear clothing by both Clean Cut Copenhagen and Fat Moose almost everyday. Really like the high quality and durable fabrics and in love with the clean minimalist style

October 2, 2025
Unprompted review
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Rated 5 out of 5 stars

All good

All good, fast delivery, seems like a good product for what i paid, nice discount code for signing up for newsletter

January 31, 2025
Unprompted review
Rated 5 out of 5 stars

Product quality is amazing

Product quality is amazing. This time I basically bought the same pants I bought a few years ago, color and everything 🤣

January 23, 2025
Unprompted review
Rated 3 out of 5 stars

Good clothes and fit. Poor delivery and returns policy

Very good clothes and good fit but only three stars as I am not happy with their delivery and return policies. It’s fine that they prefer sending packages to pack station but then in that case they should partner with multiple delivery providers and not just UPS. There aren’t many in every city. The expectation for customers to send return orders to Denmark on customers expense makes them seem very unfriendly. They can partner with some brands in Germany so customers can return their clothes to their stores instead. It’s a win-win situation

December 1, 2024
Unprompted review
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Rated 1 out of 5 stars

Returns are too expensive and without support/clothing often unsuitable and lacks flair

I thought from the pictures that I would get clothes that fit, but was disappointed when the delivery arrived. Some of the clothes were too short on the sleeves and pants, even though they are my standard sizes, and what was very complicated and time-consuming was that the return procedure was not included in the package. No address, no return label or other helpful material. Emails on the subject have not been answered to date. Only a phone call was able to help me. I had prepared my English text and read it out, because I don't speak English that well. I then sent the package back from Germany to Denmark for tax money. In real life and in the original, the clothes were sometimes a bit too boring.

November 28, 2024
Unprompted review
Rated 3 out of 5 stars

Poor quality items

Hudson jersey shirt and swim shorts, poor quality and did not like the colour of either in person, have Milano Overshirt from last year which I was delighted with but these products are not on par.

June 19, 2024
Unprompted review
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Rated 5 out of 5 stars

Great service

Great service. Orders processed as you expect. Had an issue with 1 product, customer service was very helpful and forthcoming in solving the issue.

January 18, 2024
Unprompted review
Rated 5 out of 5 stars

Really like the shirts they offer

Really like the shirts they offer. They have great colours and feel great on my skin. By coincidence I found a shirt of the brand in a local store and now I have already ordered twice in the official store.

July 22, 2023
Unprompted review

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