When my item arrived it was broken. I’ve emailed concerning and haven’t heard back from anyone yet.
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It took a long time to arrive and the engraving was not what I selected or looked anything like what your website advertised. I was really looking forward to my angel wings and to see it’s not what it... See more
Company replied
I love my necklace. It is very special to me. I did have to reach out to get some help with tracking, seemed to take longer than I anticipated the necklace to arrive. The person that helped with th... See more
I'm so glad I found this company this is the second purchase was so so please with 1st order I ordered a second bracket with different picture cant wait to see it
Company details
Written by the company
Curating Memories with Personalized Gifts
Contact info
8206 Louisiana Blvd Ne, 87113, Albuquerque, United States
- contact@urbancurate.com
- urbancurate.com
3.1
Average
21 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
When my item arrived it was broken
When my item arrived it was broken. I’ve emailed concerning and haven’t heard back from anyone yet.
July 25, 2025
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Never received our items
July 22, 2025
I never got it.
June 12, 2025
Beautiful necklace honoring my beloved…
Beautiful necklace honoring my beloved husband. Very happy with this necklace.
June 6, 2025
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The memory necklace was beautiful
The necklace was beautiful and didn’t take long to come.
June 6, 2025
You can hardly read the name
June 3, 2025
Chain turning color …
I only had it a little over two weeks and the chain is starting to tarnish
May 29, 2025
Just very good service!
May 29, 2025
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Best purchase I ever bought for my…
Best purchase I ever bought for my daughter, and she loved it. Thank you for such a wonderful product.
June 12, 2025
Unprompted review
You all have sent out several…
You all have sent out several questionnaires about the order I made with your company, yet I have paid for and not received anything yet!
May 5, 2025
My friend love it but I did not ask for…
My friend love it but I did not ask for color on the letters.
May 3, 2025
It's been almost a month and my order…
It's been almost a month and my order still hasn't arrived
May 3, 2025
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A beautiful remembrance of a loved one past
I bought this as a birthday gift for my friend who lost her only son several years ago and she just loved it. Was on the verge of tears. Not that I want to make her cry, but she appreciated the gift
April 28, 2025
I love my necklace
I love my necklace. It is very special to me. I did have to reach out to get some help with tracking, seemed to take longer than I anticipated the necklace to arrive. The person that helped with the tracking did at great job!
April 6, 2025
It took a long time to arrive and the…
It took a long time to arrive and the engraving was not what I selected or looked anything like what your website advertised. I was really looking forward to my angel wings and to see it’s not what it was promised I was very disappointed
April 2, 2025
Reply from Urban Curate
Hi, we are sorry for your experience. If you could please reach out to our email support team. We can promise you a satisfactory resolution. There are some characters or Emoji’s that cannot be printed on the necklace and hence in such cases we only print the given name. If you think there are any issues with that, please reach out to our support team.
The glass bead was too small to see the…
The glass bead was too small to see the picture.
December 21, 2024
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The gift was nice but I do think the…
The gift was nice but I do think the glass ball should be bigger so you can see it better… it was very to small, you can only see it in the natural sunlight.
May 7, 2024
Reply from Urban Curate
Hi Lakeithia! Feedback taken. We will improve upon this and thanks a lot for bringing this to our attention.
We have 3 ways to see the photo inside:-
1.) Looking closely with the naked eye.
2.) Using our Phone's camera.
3.) Using our Phone's Flashlight to project the photo onto a surface.
We understand your feedback and it has been taken positively to improve the quality further.
Regards,
Urban Curate Team
Reply from Urban Curate
Hi, we are extremely sorry this happened. Please give us a chance to fix this. Please email us; we promise an immediate solution for this. Thanks.
I'm so glad I found this company this…
I'm so glad I found this company this is the second purchase was so so please with 1st order I ordered a second bracket with different picture cant wait to see it
February 21, 2024
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