We have been working with Dr Maneesh for over 7 months now and he is such an amazing urologist. He makes sure that you as a patient are thoroughly looked after and informed. Dr Maneesh has made sure I... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
We’re so happy to have found Mr Ghei. After a distressing experience with another provider, Mr Ghei offered much needed reassurance and kindness and resolved the problem quickly and professionally. We... See more
From the start I found the staff and clinicians professional, courteous and kind. I was put at ease. Filling the registration form, more than once, was tedious and no one could explain the necessity.... See more
Company replied
Mr. Ghei has been professional and kind throughout my husband's treatment for bladder cancer which is still ongoing. He is honest and says exactly what it is but in a gentle manner. Managing the pa... See more
Company replied
Company details
Written by the company
Urocare London is a private urology clinic based in London's top private hospitals, led by Consultant Urological Surgeon Mr Maneesh Ghei.
Contact info
United Kingdom
- 020 3325 4699
- contact@urocarelondon.com
- urocarelondon.com
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent Urologist
We have been working with Dr Maneesh for over 7 months now and he is such an amazing urologist. He makes sure that you as a patient are thoroughly looked after and informed. Dr Maneesh has made sure I am always fully comfortable, both mentally and psychologically. Thank you very much.
Very happy
We’re so happy to have found Mr Ghei. After a distressing experience with another provider, Mr Ghei offered much needed reassurance and kindness and resolved the problem quickly and professionally. We’d recommend him to anyone needing urology care and a safe pair of hands! Thank you from Kate, Ugo and baby Bruno
Mr Ghei was Clear
Mr Ghei was direct, kind and personable. He gave very clear no-nonsense advice.
The help and advice was really great…
The help and advice was really great and they were very supportive
A reassuring consultant
Thanks to Katie for arranging my appointments. Maneesh Ghei, my consultant was charming, efficient and had an excellent manner. He explained everything in detail. Thankfully a quick, reassuring outcome.
Maneesh is very much a people person…
Maneesh is very much a people person and on tricky stuff it puts the patient at ease, extremely easy to talk with.
I have been seeing Dr Manees Ghai for…
I have been seeing Dr Manees Ghai for several years now.I have always found him very thorough in explaining everything . I can highly recommend him.
Riz Dar

Reply from Urocare London - Private Urologist
Dr. Ghei is highly recommended.
Dr. Ghei has a wonderful bedside manner, he is very calming and professional. He made me feel relaxed even though I had been pretty stressed prior to my appointment. He explains everything very clearly and I highly recommend him.

Reply from Urocare London - Private Urologist
Fantastic
Maneesh Ghei clearly explained the situation with my kidney stone, 1cm in diameter and blocking the passage between my kidney and bladder, and answered all my questions. He came to see me in person before performing each intervention, to answer any additional questions. Both procedures went very well. Katie his secretary was very helpful and ensured all my appointments and follow-ups went smoothly. I recovered fully was very happy with the whole experience from start to finish.

Reply from Urocare London - Private Urologist
Mr Ghei is very reassuring
Mr Ghei is very reassuring, sympathetic and thoughtful.

Reply from Urocare London - Private Urologist
Professional Throughout
From the start I found the staff and clinicians professional, courteous and kind. I was put at ease. Filling the registration form, more than once, was tedious and no one could explain the necessity. With one exception, which was quickly resolved, billing worked well. My insurance covered 90% of the overall cost, but it was still expensive. However, I ended up with a clear diagnosis, which was exactly what I hoped for. Consultations started on 27 June and finished on 23 July.

Reply from Urocare London - Private Urologist
Satisfying experience
I was very satisfied with the professionalism and the bedside manner of Mr Maneesh Ghei and his team at Urocare London. The urologist was comforting and took time to assure that all my questions were answered and that I was confident to proceed with procedures. I would highly recommend Mr Ghei and Urocare London.

Reply from Urocare London - Private Urologist
Prompt service
Prompt service, knowledgable staff. Professional doctor.

Reply from Urocare London - Private Urologist
Unprofessional & rushed
I have never felt so disrespected and rushed seeing a private consultant before. There was a severe lack of professionalism having been called "bro" multiple times during the 15 minutes I was actually seen despite booking a 30 minute appointment. My symptoms felt like they were ignored and blamed entirely on mental health issues, something that I have been fighting the NHS with for a prolongued period to the point I felt unsafe sharing all of my symptoms due to fear of immeidate dismissal. I see almost no difference between this practice and being seen by overworked, underpaid NHS Drs and I will not be returning.
Additionally, when reaching out to apologise, the secretary decided to chase my payment in the same email causing me to lower this rating further. Whilst I appreciate collecting fees is important, doing so in the same email in which you are apologising for poor service further emphasises the issues I have with the practice.

Reply from Urocare London - Private Urologist
I cannot recommend enough the care
I cannot recommend enough the care, attention and professionalism of Mr Maneesh Ghei and his team at Urocare London. The care and efficiency was second to none provided with a great bedside manner.

Reply from Urocare London - Private Urologist

Reply from Urocare London - Private Urologist
So glad I don’t use the NHS
Everybody involved in my diagnosis and treatment were all very kind and supportive throughout the whole process which went as smooth as it could have. I really appreciate all the efforts from all personnel involved.

Reply from Urocare London - Private Urologist
Very amicable
Very amicable
Good and helpful discussions regarding my procedure.
After the procedure instructions regarding my post operative care were good.
Also the outcome was what I wanted

Reply from Urocare London - Private Urologist
Absolutely everything about my…
Absolutely everything about my experience was outstanding. From booking the appointment to the comprehensive aftercare, every aspect was truly first-class.
Dr. Maneesh Ghei is an exceptional urologist. His diagnosis was precise, his advice invaluable, and the procedure he performed, along with the follow-up care, was excellent. His expertise and professionalism made the entire process seamless.
Dr. Ghei's office (led by Miss Shaw) also provided fantastic support, ensuring timely appointments, clear reports, and consistent assistance throughout.

Reply from Urocare London - Private Urologist
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







