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Modern Milkman US Reviews 

654
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 634 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fresh dairy products, organic vegetables, and tasty bakery items, noting that the rich flavor far surpasses standard supermarket options. People find the weekly doorstep delivery extremely convenient, often mentioning the punctual service, respectful drivers, and helpful real-time communication updates regarding arrivals. Some reviewers were not happy with delivery errors, mentioning that parcels were occasionally left in the wrong spot during hot weather, delayed, or missed completely. Others also noted occasional practical challenges with managing recurring schedules, adjusting order quantities, or dealing with unexpected automatic renewals.

What people talk about most

Product

Customers consistently note positive experiences with product, often praising the delicious taste and high... See more

Delivery service

Clients share profound satisfaction with the delivery service, frequently highlighting punctual arrival... See more

Quality

Users describe positive interactions with quality, expressing strong satisfaction with the fresh dairy items,... See more

Service

Customers had positive experiences with service, consistently praising the dependable weekly deliveries and... See more

Order

Reviewers express mixed feelings regarding their order experiences, with some customers praising the easy... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Cute saleswomen came through our neighborhood wearing cow costumes, how could I resist. I'm into my third week of the service. The product quality is excellent: my weekly order is milk and eggs, and h... See more

Company replied

Rated 5 out of 5 stars

The response regarding my worry for an absence of a product was promptly explained and was explained clearly. The response was written kindly which I appreciate so much. Your team is doing great work... See more

Rated 5 out of 5 stars

I was just saying how much I missed the idea of fresh milk being delivered to your doorstep like the movies! Haha! I was so pleased to have met the two amazing reps in the cutest milk/cow outfits lite... See more

Company replied

Rated 5 out of 5 stars

I receive my delivery every Saturday from The Modern Milkman and I am extremely happy with the service. The staff are always friendly, helpful and very understanding. They genuinely care about the... See more


Company details

About Modern Milkman US

Written by the company

Shop sustainably with confidence

Fresh groceries delivered to your doorstep

We source quality, bringing farm to doorstep freshness with every delivery. By partnering with trusted local farmers, bakers, and producers, we deliver food you can feel good about serving your family.

Choose your weekly essentials from our range of farm fresh milk, eggs, bread, juices, and more. We deliver once a week during the day based on your area, and you can track every order.

Edit your order up to one day before delivery, pause anytime, and enjoy the flexibility of no contracts.

We proudly offer milk and juices in returnable glass bottles to help reduce waste while bringing back the freshness you remember.

Fresh food. Less waste. Delivered simply.


Contact info

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4.4

Excellent

TrustScore 4.5 out of 5

654 reviews

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4.4

All reviews

(654)

647 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Good timing

Good timing, but much more than I can eat in two weeks. An experiment for me to cook beets and greens [separately]. DItto cabbage. I'll figure it out.

July 29, 2026
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Reply from Modern Milkman US

Hi Melissa,

Thank you so much for sharing your feedback with us! We're glad the delivery timing was great, though we completely understand that managing large portions can be a bit overwhelming.

It sounds like a fun culinary adventure with the beets, greens, and cabbage. We hope your cooking experiments turn out delicious! Please rest assured that your feedback about portion sizes has been passed on to the relevant team to review.

Thank you for your support!

Kind regards,
Irene

Rated 4 out of 5 stars

A good cause that is expensive.

My family LOVES the chocolate milk. I wish that there were more products. Also I will be canceling my membership after the 1st month due to the overall costs. I make good money but I cannot rationalize the cost when I can just go to a local farmers market.

July 8, 2026
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Reply from Modern Milkman US

Hi there!

Thank you so much for your feedback. We are thrilled to hear your family loves the chocolate milk, though we completely understand your thoughts on the pricing and wish list for more products.

Please rest assured that your feedback has been passed on to the relevant team to review. We are sad to see you go after your first month, but we truly appreciate you trying us out and wish you all the best!

Kind regards,
Irene

Rated 1 out of 5 stars

You are dishonest in your sales process…

You are dishonest in your sales process and then when I tried to cancel you wouldn’t let me out of first delivery.
I hope you fail horribly

July 9, 2026
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Reply from Modern Milkman US

Hi Tom,

Thank you for taking the time to share your feedback. We're truly sorry to hear how disappointed you've been with your experience, and we completely understand why you feel this way.
It was appreciated that we were able to speak with you, and we're sorry there was a misunderstanding regarding how the recurring order works. We completely appreciate how frustrating that must have been and understand how this has affected your overall experience.
As discussed, we've shared your feedback with the team to help ensure customers are provided with clear information throughout the sign-up process.
We hope our conversation helped to clarify what happened and address your concerns. Thank you again for taking the time to speak with us and for bringing this to our attention. We genuinely appreciate your feedback and are sorry that we didn't provide the experience you were expecting.
Kind regards,
Carole

Rated 5 out of 5 stars

I have had deliveries for the past 3…

I have had deliveries for the past 3 weeks and enjoy the milk and juice.

July 8, 2026
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Reply from Modern Milkman US

Thank you so much for the five-star review! We're so glad you're loving the milk and juice every week. There's nothing quite like fresh milk and juice to start the day. We really appreciate your support and look forward to bringing you many more!

Rated 5 out of 5 stars

Excellent my grandchildren love the…

Excellent my grandchildren love the fact that products are coming from a farm and tastes great the delivery is wonderful

July 6, 2026
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Reply from Modern Milkman US

Thanks for the awesome feedback! We love that your grandkids are enjoying that fresh, farm-to-table taste and great delivery. Cheers to keeping the whole family happy!

Rated 5 out of 5 stars

Everything is always tasting fresh

Everything is always tasting fresh, they’re great about putting stuff in the cooler if we aren’t home, always very nice

July 5, 2026
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Reply from Modern Milkman US

Thanks for the awesome feedback! We're thrilled to hear that you're enjoying the fresh taste and that our delivery team is taking great care with your order. Providing friendly, reliable service is what we're all about. We really appreciate your support!

Rated 1 out of 5 stars

I agreed to a one time purchase not a…

I agreed to a one time purchase not a monthly subscription

July 6, 2026
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Reply from Modern Milkman US

Hi Nicholas,

Thank you for taking the time to leave your review. We're sorry to hear that your experience left you disappointed.
We understand how frustrating it must have been if there was any confusion around how your orders were set up. We always aim to make our ordering process as clear as possible, so we're sorry if this wasn't your experience.
We've reached out to you directly to discuss your feedback in more detail and hope to have the opportunity to speak with you. Thank you again for sharing your experience.
Kind regards,
Carole

Rated 5 out of 5 stars

The service reminds me of the milkman who delivered to our home when I was a kid in the 60's

We received everything we ordered with the exception on the first delivery which a couple of things were out of stock but be were notified and appropriately credited.

We were kept informed as to delivery time, and the delivery was deposited in the proper place, at the appointed time, with ice packs in case we weren't there to retrieve the items from the cooler in a timely manner.

The products were of the highest quality, fresh, tasty and as expected.

July 7, 2026
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Reply from Modern Milkman US

Thank you so much for such a wonderful review! We love hearing that we could bring back that classic 1960s milkman nostalgia for you. We're glad our communication, prompt deliveries, and ice packs kept everything smooth, and we appreciate your understanding with those initial out-of-stock items. Knowing you enjoyed the freshness and top quality of your order means the world to us!

Rated 5 out of 5 stars

Excellent

Great Service

July 4, 2026
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Reply from Modern Milkman US

Thanks for the five-star review! Delivering great service is what we aim for every time. We really appreciate your support!

Rated 5 out of 5 stars

Always good communication

Always good communication

June 30, 2026
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Reply from Modern Milkman US

Thanks for the five-star review! We're thrilled to hear that our communication is consistently hitting the mark for you. Keeping you in the loop is a top priority, and we really appreciate your support!

Rated 5 out of 5 stars

Great service when I had a couple…

Great service when I had a couple questions. Quick to answer.

July 1, 2026
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Reply from Modern Milkman US

Thanks for the awesome feedback! We always strive to give quick, helpful answers, so we're super glad we could help. We really appreciate your support!

Rated 5 out of 5 stars

Absolutely fantastic service

Absolutely fantastic service! Everything arrives fresh, on time, and exactly as promised. The Modern Milkman team is reliable, eco‑friendly, and genuinely cares about their customers. Couldn’t be happier

June 30, 2026
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Reply from Modern Milkman US

Thank you so much for such an incredible 5-star review! We are absolutely thrilled to hear that you love our reliable service, fresh products, and eco-friendly mission. Knowing that our efforts genuinely care for and delight our customers means the world to us. Thanks for being such a wonderful part of the Modern Milkman family!

Rated 5 out of 5 stars

Communication and response are much…

Communication and response are much swifter than the last time I subscribed so my questions could be resolved quickly. This makes it easier to navigate the program.

July 2, 2026
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Reply from Modern Milkman US

Thank you for taking the time to share your experience. We’re super glad to hear that communication has been faster and smoother for you this time around. Welcome back, and thanks for your support!

Rated 5 out of 5 stars

Great order tracking and flexibility

Great order tracking and flexibility. Good delivery tracking and on time delivery.

Friendly driver.

June 29, 2026
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Reply from Modern Milkman US

Thank you so much for the fantastic review! Great tracking, flexible options, and on-time deliveries - glad we're hitting all the marks for you. Catch you on your next order!

Rated 5 out of 5 stars

Delivery was excellent

Delivery was excellent

June 30, 2026
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Reply from Modern Milkman US

Thank you so much for the great review! Delivering top-notch service is what we aim for every time. We really appreciate your support!

Rated 5 out of 5 stars

Such a health choice

Such a health choice! We I’ve our dairy products and the meat choices.

June 30, 2026
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Reply from Modern Milkman US

Thanks for the awesome feedback! We're so glad our dairy products and meat selections are hitting the mark for you. Cheers to great, healthy choices!

Rated 5 out of 5 stars

The support staff had patience with me.

The support staff had patience with me.
They help me navigate my choices.
Im not always computer savy, but I still like to stay health even more now, than when I was younger and modern milkman helps me achieve this with products and delivery,
thank you

June 29, 2026
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Reply from Modern Milkman US

Thanks for the awesome feedback! We're so glad our team could guide you through your choices and help keep your healthy routine on track. Cheers to staying healthy!

Rated 5 out of 5 stars

The delivery service is great

The delivery service is great, especially the early morning ones.
We're really enjoying the quality of everything we've tried.

July 1, 2026
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Reply from Modern Milkman US

Thank you so much for the fantastic review! Fresh early deliveries and high-quality products are what we strive for every time. So glad you're enjoying everything!

Rated 5 out of 5 stars

Love this!

The delivery was timely. Items were packed well and the items themselves are of high quality

July 1, 2026
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Reply from Modern Milkman US

Thanks for the great feedback! Timely deliveries, careful packaging, and high-quality products are what we strive for every time.

Rated 5 out of 5 stars

Good product good delivery

Good product good delivery
On Time delivery

June 30, 2026
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Reply from Modern Milkman US

Thanks for the awesome feedback! Great products and on-time deliveries are what we aim for every time. We really appreciate your support!

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