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The store made right a missing item from my shipment. It took several days due to 24 hour lags between responses to messages. I had to send photos of my box labels and all that I did receive. But in the end, they shipped the missing item. Fortunately, I wasn't in urgent need of it.
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Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
