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Company details
Written by the company
Online Shop rund um Amerikanische Lebensmittel und Getränke
Contact info
Germany
- usa-drinks.de
4.5
Excellent
191 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
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Supergeile Softdrinks,weiter so!!
October 19, 2022
Very quick delivery and good product.
November 18, 2022
Everything was great and quick
It was a good and quick service, everything as expected, also nice drinks!
October 20, 2022
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Disappointed
Never had an issue with these guys till now, previously had two orders come fine, even after brexit. The first time my order was sent back by DHL, the company said something about the customs details weren't right, the company were really helpful and said they'd said it out again.
Shortly after that my emails are being ignored and it was only after logging in to my account I saw they had sent it out again. All seemed good at first, despite still no replies to my emails. Then the DHL tracking updates to say they are sending back to them AGAIN! At this point after still no reply to my emails I have opened a PayPal case and asked for a refund, they are clearly doing something wrong on the customs declaration. It's becoming a joke honestly.
October 2, 2022
Some items were sofort verfugbar
Some items were sofort verfugbar, but not able to be ordered because of best before date. Also, I wasn't able to pay with my Czech credit card through the new credit card option. Thank you for future improvements.
October 4, 2022
Great service
Great service, fast shipping. Very happy with the website and customer service.
August 21, 2022
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Wow. One Day Delivery!
Wow! One day delivery. Everything I ordered was included. Long "Best Before" dates. Now my go-to shop for American food.
June 17, 2021
Unprompted review
Great Website to Find American Soda And…
Great Website to Find American Soda And Candy I Cannot Find Locally.
April 3, 2021
Unprompted review
WORST COMPANY EVER!
I've made an order on August 10th.
The parcel once arrived in France from Germany, have changed of tracking number as handled by another carrier (Local office).
The local mail sent me an email on August 24th saying that the parcel had an accident and that it can't be delivered to me! They ask me to directly contact the seller.
I've sent to Usa-drinks the same day the mail screenshot and the tracking number where is well written in german that the order can't be delivered to me.
They ask me to wait till September 1st because they need to figure it out with DHL Germany.
After that now they says that they are still convinced that my order is still on my way, after all the screenshot and tracking shared with them!
WORST CUSTOMER SERVICE EVER!!!
I will NEVER order again with them, they don't know how to treat customers!
September 3, 2020
Unprompted review
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