The representative was helpful indeed. He was very direct and knowledgeable about what he was doing. He explained everything very clearly. The information was gathered thoroughly to finish the process... See more
Company replied
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To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
It's almost essential to have coverage on your vehicle. I've used USA Automotive in the past and was very pleased. Even though I wish the rates were a tad bit lower, especially for seniors that are... See more
Company replied
Your phone operator really explained every little detail that we asked about what was covered how long and price. He is a keeper, his name Brian Stringfellow great personality and very courteous. Hope... See more
Company replied
I CALLED AND SPOKE WITH JEREMIAH DILL ABOUT WARRANTY INSURANCE ON A NISSAN KICKS CAR THAT I HAD PURCHASED IN FREDERICKSBURG, VA, HE ANSWERED ALL MY QUESTIONS I HAD ABOUT THE INSURANCE. WHAT IMPRESSED... See more
Company replied
Company details
- #93 of 116 best companies in Insurance Agency
- #164 of 190 best companies in Financial Consultant
Written by the company
US Automotive Protection Services. USA's Top Auto Protection Company. Industry Leading Coverage & Service. Reliable & Affordable Coverage Plans. 100% Of Covered Repairs Are Paid. Flexible Payment Plans. Rental Cars. 24/7 Roadside Assistance. USA Based. US Automotive Protection Services is committed to providing an exceptional experience to every family and their vehicles with a dependable, reliable, and affordable coverage plan for unexpected automotive repairs.
Contact info
100 Mall Parkway, Suite 121, 63385, Wentzville, United States
- 888-582-6870
- customerservice@usautomotiveprotectionservices.com
- usautomotiveprotectionservices.com
4.3
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from US Automotive Protection Services
We're so glad we could provide a positive experience for you. If you need anything further, don't hesitate to reach out.
They explained about protecting and…
They explained about protecting and they answer all my questions so now I have it thank you
March 8, 2026
Reply from US Automotive Protection Services
Hi, Alde. Your feedback is highly appreciated. Thank you so much for the review!
Reply from US Automotive Protection Services
We’re glad to hear you had a great experience with our team! Please let us know what we can do for you in the future.
Reply from US Automotive Protection Services
Hi, Jalyn. We really appreciate your business and helping to share the word about us. We’re here for you anytime!
Reply from US Automotive Protection Services
Thank you so much for the 5-star review.
Drake was nice and patient
Drake was nice and patient. He made sure I understood everything and was willing to explain everything in detail.
March 9, 2026
Reply from US Automotive Protection Services
Hi. We’re happy to hear that our team provided you with excellent service. We’ll make sure that they receive your feedback. We’re sure it will make their day!
Reply from US Automotive Protection Services
Hi, Suzana. We’re so happy to hear you had a great experience with our customer service team! If you have any other questions or need anything else in the future, please don’t hesitate to contact us.
Simple and in simple and easy to follow it was courteous and made it well for anyone to
Cuties and helpful quick and simple answers for your questions
March 5, 2026
Reply from US Automotive Protection Services
We really appreciate your business and helping to share the word about us. We’re here for you anytime!
everything was great
March 6, 2026
Reply from US Automotive Protection Services
Hi, tameisha. We’re so happy to hear you had a great experience with our claims team! If you have any other questions or need anything else in the future, please don’t hesitate to contact us.
Caron took the time to explain…
Caron took the time to explain everything to me and made it a great experience ..
March 7, 2026
Reply from US Automotive Protection Services
Hi, Caron. We’re happy to hear that our team provided you with excellent service. We’ll make sure that they receive your feedback. We’re sure it will make their day!
Reply from US Automotive Protection Services
Hi, Tamara. Thank you for your review. All feedback is important. We’re sorry to hear you had a negative experience. Please email customerservice@usautomotiveprotectionservices.com with details about your experience along with your policy number, and we will be in touch.
Reply from US Automotive Protection Services
Hi, Kathryn. Thank you for providing your feedback and letting us know about this issue. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interactions with us. Please contact us at customerservice@usautomotiveprotectionservices.com, and we’d be happy to help you out.
I already had coverage for two more…
I already had coverage for two more years. From when I purchased extended warranty. Will cancel asap
March 2, 2026
Reply from US Automotive Protection Services
Thank you for providing your feedback and letting us know about this issue. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interactions with us. Please contact us at customerservice@usautomotiveprotectionservices.com, and we’d be happy to help you out.
Reply from US Automotive Protection Services
Thank you for the glowing review!
Information given inaccurate
February 27, 2026
Reply from US Automotive Protection Services
We regret to hear that our service did not meet your expectations.
Reply from US Automotive Protection Services
Thank you for the glowing review!
Reply from US Automotive Protection Services
Hi, James. Thank you so much for the 5-star review. We really appreciate your business and helping to share the word about us. We’re here for you anytime!
Reply from US Automotive Protection Services
Hi. Your feedback is highly appreciated. Thank you so much for the review!
Reply from US Automotive Protection Services
April, thank you so much for taking the time to leave an excellent review.
Called and car picked up and taken to…
Called and car picked up and taken to my Chevy dealer. Repairs we great and timely. Could not have asked for a better job. Equinox repairs
February 23, 2026
Reply from US Automotive Protection Services
We're so glad we could provide a positive experience for you. If you need anything further, don't hesitate to reach out.
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