U-Save Car & Truck Rental - U-Save Naples Capodichino Airport Reviews 

23
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TrustScore 4 out of 5

4.1

Viale Comandante Umberto Maddalena 218, 80144 Naples, IT

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See what reviewers are saying

Rated 5 out of 5 stars

If you are looking for an affordable and problem-free car rental, this is the place. Plus, the cars are in pristine condition, and the cleanest I have ever rented! Last but not least, they are nice a... See more

Company replied

Rated 5 out of 5 stars

Picking up the car was incredibly easy, despite the not so nice reviews I read beforehand. The young lady working in Napoli airport office was very quick and professional, smiling and being very... See more

Company replied

Rated 5 out of 5 stars

It was my first car rental in Italy and it couldn't get any better. Staff was very professional, helpful and friendly 🥰 car was great 👍 very easy and well organised 🤩

Company replied

Rated 2 out of 5 stars

I received very dirty car and manager said that it's impossible to wash it quickly.

Company replied


Company details

  1. Car Rental Agency
  2. also in
  3. Car Leasing Service

Written by the company

U-Save car rental serves Naples Capodichino Airport (NAP) from its office at Viale Comandante Umberto Maddalena 218, Naples, providing vehicles for travellers arriving at or departing from the airport. After exiting the terminal, walk straight ahead along Viale F. Ruffo di Calabria for approximately 200 metres until you reach the roundabout. From there, call the branch (the number is in the branch details on this page) and a U-Save shuttle will collect you within a few minutes, taking you to the office, a short drive away. Desk opening hours (local time): every day 08:00–22:00, including public holidays.

Something not right with your rental?

Our customer care team will look into it personally

If your rental didn't go the way it should have, we want to put it right. Email our customer care team at ics@cs.usave.com with your booking reference, the location you rented from, and a short summary of what happened (plus any photos or receipts). This lets our team review your rental with the location straight away. Deposit, charge and damage queries are all handled by the same team. Thank you for telling us – every review on this page is read, and your feedback goes back to the location team.

Contact info

10% off when you book direct

Code TRUST10 at usave.com. New bookings.

4.1

Great

TrustScore 4 out of 5

23 reviews

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4.1

All reviews

(23)

1,623 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great place to rent a car.

If you are looking for an affordable and problem-free car rental, this is the place. Plus, the cars are in pristine condition, and the cleanest I have ever rented!
Last but not least, they are nice and friendly!

October 29, 2026
U-Save Car & Truck Rental - U-Save Naples Capodichino Airport logo

Reply from U-Save Car & Truck Rental - U-Save Naples Capodichino Airport

Thank you for highlighting the affordable rental, the pristine and clean car, and the friendly team in Naples. We’re glad the experience went smoothly.

Rated 2 out of 5 stars

I received very dirty car and manager…

I received very dirty car and manager said that it's impossible to wash it quickly.

October 20, 2026
U-Save Car & Truck Rental - U-Save Naples Capodichino Airport logo

Reply from U-Save Car & Truck Rental - U-Save Naples Capodichino Airport

Thank you for raising the condition of the car at pickup in Naples. We understand why receiving a dirty vehicle was disappointing, especially when you were told it could not be cleaned promptly. Please contact ics@cs.usave.com if you would like our customer services team to review your rental.

Rated 5 out of 5 stars

Really good company

Really good company

October 15, 2026
U-Save Car & Truck Rental - U-Save Naples Capodichino Airport logo

Reply from U-Save Car & Truck Rental - U-Save Naples Capodichino Airport

Thank you for your review. We are pleased you had a good experience with U-Save in Naples and appreciate you taking the time to tell us.

Rated 5 out of 5 stars

Highly recommend it to everyone

It was my first car rental in Italy and it couldn't get any better. Staff was very professional, helpful and friendly 🥰 car was great 👍 very easy and well organised 🤩

October 15, 2026
U-Save Car & Truck Rental - U-Save Naples Capodichino Airport logo

Reply from U-Save Car & Truck Rental - U-Save Naples Capodichino Airport

Thank you for such a lovely review of your first car rental in Italy. We are delighted that the Naples team was professional, helpful and friendly, and that you enjoyed the car and the straightforward process. We appreciate your recommendation.

Rated 5 out of 5 stars

Fast and pleasant service

Picking up the car was incredibly easy, despite the not so nice reviews I read beforehand.
The young lady working in Napoli airport office was very quick and professional, smiling and being very nice.
There is no printed documentation handed over, which is good.

The same fast and easy process happened on return, the same young lady, smiling and making things easy.

If I want to find something not so good, it is the fact the the trunk of the car was not cleaned, but the rest was clean and new, the car in general was Ok.

September 28, 2026
U-Save Car & Truck Rental - U-Save Naples Capodichino Airport logo

Reply from U-Save Car & Truck Rental - U-Save Naples Capodichino Airport

Thank you for your detailed review. We’re glad pickup and return at Naples were quick and easy and that our colleague was professional and welcoming. We also appreciate you pointing out that the boot had not been cleaned, despite the rest of the car being in good condition.

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