Nice cars and friendly, honest service. Unlike some other rental companies, such as Wheego, they don't nitpick over the smallest scratches that were already on the car before the rental. The staff are... See more
Company replied
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Overall, good experience. Received exactly the car, which ordered (and nor "similar"). Clean, well maintained car. The only drawback was a problem with card payment, which solved by terminal replacem... See more
Company replied
Good service but could be cheaper
Company replied
A* service!
Company replied
Company details
Written by the company
U-Save operates a car rental desk at Warsaw Chopin Airport (WAW), serving travellers arriving in Warszawa. The desk is located within the terminal and handles pick-ups for visitors flying into the Polish capital. After collecting your luggage, the desk is situated in the Arrivals Hall, within the rent a car area. Staff at the counter can assist with collection, or you can call the branch using the number listed in the branch details on this page. Desk opening hours (local time): Mon–Fri 07:00–23:00; Sat–Sun 07:00–22:00. Public holidays: 09:00–15:00.
Something not right with your rental?
Our customer care team will look into it personally
If your rental didn't go the way it should have, we want to put it right. Email our customer care team at ics@cs.usave.com with your booking reference, the location you rented from, and a short summary of what happened (plus any photos or receipts). This lets our team review your rental with the location straight away. Deposit, charge and damage queries are all handled by the same team. Thank you for telling us – every review on this page is read, and your feedback goes back to the location team.
Contact info
zwirki i Wigury 1, 02-143, Warszawa, Warszawa, Poland
- 0048 793000705
10% off when you book direct
4.3
Excellent
10 reviews
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Nice cars and friendly staff
Nice cars and friendly, honest service. Unlike some other rental companies, such as Wheego, they don't nitpick over the smallest scratches that were already on the car before the rental. The staff are helpful and ensure that both pickup and drop-off are handled promptly and efficiently
October 15, 2026
Reply from U-Save Car & Truck Rental - U-Save Warsaw Chopin Airport
Thank you for highlighting the friendly staff, the car and the prompt pickup and return in Warsaw. We are glad the vehicle inspection felt fair and straightforward. We appreciate your detailed feedback.
Reply from U-Save Car & Truck Rental - U-Save Warsaw Chopin Airport
Thank you for your review. We are glad you found the service good, and we hear your point that the price could have been lower. We appreciate you sharing both sides of your experience in Warsaw.
A* service!
October 13, 2026
Reply from U-Save Car & Truck Rental - U-Save Warsaw Chopin Airport
Thank you for your review. We’re delighted you rated the Warsaw team’s service so highly.
Overall, good experience
Overall, good experience. Received exactly the car, which ordered (and nor "similar"). Clean, well maintained car.
The only drawback was a problem with card payment, which solved by terminal replacement - this almost cancel the deal.
August 17, 2026
Reply from U-Save Car & Truck Rental - U-Save Warsaw Chopin Airport
Thank you for the balanced review. We’re glad you received the exact car ordered and found it clean and well maintained. We also understand the payment-terminal issue nearly disrupted the rental, and appreciate you noting that the team resolved it by replacing the terminal.
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