US CAR SHIP & TRUCKING Reviews 

239
•
TrustScore 3.5 out of 5

3.3

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Rated 1 out of 5 stars

This company took my deposit via credit card and never picked up or actually fulfilled their order. I've been chasing them for 3 months to get a refund on the deposit and they will not answer, return... See more

Rated 1 out of 5 stars

After two months of no calls, I finally found the right number. They informed me that the switch all numbers and the non-refundable shipping deposit are in place to prevent cancellations. However, the... See more

Rated 5 out of 5 stars

On Monday 9/30 I was contacted by David James regarding my transport request of moving my motorcycle from upstate NY to Central Florida. After giving David needed info and agreeing on terms, he had a... See more

Company replied

Rated 5 out of 5 stars

We were very hesitant after running into multiple scams while trying to get our truck shipped. When John contacted us with a quote I went into the conversation believing it was a scam. John was very u... See more

Company details

  1. Vehicle Shipping Agent

Written by the company

We are Best in Vehicle transportation. The Carrier is required to keep you updated on the status of your shipment prior to pick-up and delivery. However, your US Car Ship Trucking Advisor remains available to you at all times to address any concerns or assist with status updates. We are shipping Bikes, Cars, SUVs, Pickup Trucks, RVs and Ships. #Carshipement #Professionalshipping #Vehicleshipment


Contact info

3.3

Average

TrustScore 3.5 out of 5

239 reviews

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3.3

All reviews

(239)

24 reviews in the last 12 months

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Rated 5 out of 5 stars

Hello everyone

Hello everyone, my experience with this company was 100% satisfying. I was trying to get my Trike bike from Virginia to Philadelphia, Pennsylvania. I hooked up with two different companies both Let me down. They gave me a prize a morning of the Pick up text me that the truck broke down. The other company wanted more money the day of the Pick up this company that exactly what they were supposed to do. I spoke to Jayson Lee, and he took care of everything. I was worried in the beginning. But everything you promised I got I would use them again and again and again thank you so much really appreciate it.

June 14, 2025
Unprompted review
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Rated 1 out of 5 stars

SCAMMED INTO PAYING $360 FOR A $220 JOB

U.S. Carship and Trucking is not a hauler—they're middlemen who play both sides and leave you holding the bag.

I was quoted $220 to ship my car from Utah to Colorado. I paid a $60 deposit after being explicitly told it would be applied toward the total. They had two full weeks to find a hauler for that rate.

They failed.

When they finally found a driver, they struck a separate deal for $300—without applying my $60 or informing the hauler about it. I had no choice but to pay the full $300 just to get my vehicle released. In total, I paid $360 for what was promised as a $220 job.

They lied. They pocketed the deposit. And they've continued harassing me even after taking more money than agreed.

This was a bait-and-switch, plain and simple. Avoid this company if you value honesty, transparency, or your bank account.

October 15, 2024
Unprompted review
Rated 1 out of 5 stars

These guys are master con artists

These guys are master con artists. First they quoted $650 one way. Then they changed their quote to $1100. Then on the day of pick up when they didn’t show up and didn’t call to notify anyone that they weren’t coming for the day they said that they didn’t have a driver And that it would cost me an extra $200 in order to get another company to ship the car for me. Then! When they finally showed up three days late with a different trucking company, they tried to get another hundred dollars as a broker fee because of the fact that they were using a different company to transport my vehicle in a rush as opposed to waiting for another week for their driver to come pick up the car. I would not trust them at all.

May 1, 2025
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Rated 5 out of 5 stars

Great Job!!

Mike Watson was my contact and was professional and helpful! he was able to coordinate all the logistics with a tricky pick-up time table and delivered on time at a fair price. Motorcycle arrived in great condition and the driver (Yuric) was great!! Great communication with timely updates!

May 22, 2025
Unprompted review
Rated 5 out of 5 stars

Very Pleased

I was contacted by Jason Lee while looking for somebody to transport a car across multiple states for my move. He gave me advice before I even hired him and tried to help me. He made the process so easy and kept me updated with what was going on with the car. He answered all of my questions throughout the process. Very happy with the service I received and would use them again if I ever need a car towed again.

May 27, 2025
Unprompted review
Rated 5 out of 5 stars

Driver experience …

Tim was my point of contact throughout this transaction. I am the driver. I reached out to book a load to ship an RV for a customer. Tim talked with me over the phone and would periodically text to ensure everything on my end was solid for the trip. I was also put in direct contact with the customer to eliminate any uncertainty. Both Tim and the customer were outstanding to work with. Communication, timelines and pay were all met without any issues. I recommend working with this company if you are a driver or customer.

May 25, 2025
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Rated 4 out of 5 stars

Eric Williams did his very best to make…

Eric Williams did his very best to make sure that I got my vehicle delivered to me. There were some issues but they were taken care of along the way. I am just thankful that my car finally made it to me. Thanks again Eric!!

May 20, 2025
Unprompted review
Rated 5 out of 5 stars

US Car Ship & Trucking are reliable and professional, 5-stars!

Zach Hector was the representative that worked with me. He was kind and professional. I had people contacting me daily from other companies trying to get me to go with them. I stayed with US Car Ship and Trucking because Zach communicated so well and so consistently and I knew he was trying to get me a fair price and a reliable driver for my vehicle. I trusted him. And, at the end of day, with a little patience, Zach and US car Ship and Trucking found me a great driver that delivered my vehicle across the country when they said they would AND for the exact price that they promised. Zach continued to check in with me the entire time, even while the vehicle was en route. The driver was also wonderful to work with so it was a 5 star experience the entire time. I can’t say thank you enough to Zach and his team. I will definitely ship my vehicles with US Car Ship and Trucking in the future and hopefully work with Zach again. Thank you!!!

May 15, 2025
Unprompted review
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Rated 1 out of 5 stars

DON'T YOU DARE USE THESE SCAMMERS

I was going to ship my car with another shipping company, until this company kept on bothering me and told me they can ship it for 270.00 dollars. With my 75 dollars paid in advance. The next day I got a call stating that I had to pay another 750.00 dollars. These people are a bunch of scammers DO NOT I REPEAT DO NOT USE THEM!!!!!! The only thing that’s going to happen to you is that your scam out of your deposit Stay away from these guys.
Part two they was so upset with my review that I was asked to take down my review and promised my money back. I gave them two days and as usual they did not hold up to their side of the agreement (Liars) this is just another reason not to trust these Scammers. This is also something you need to know The Driver gets 200 bucks when they get to you on top of what ever you agreed to. So, you’re going to get screwed out of another 200 bucks!!!! YOU HAVE BEEN WAREND!!!!!!!!!

April 25, 2025
Unprompted review
Rated 5 out of 5 stars

I called on Monday 5/12/25 and my…

I called on Monday 5/12/25 and my vehicle was picked up at 7:00pm that day in NY and was delivered to me in FL Wednesday morning 5/14/25. It was in great condition. Zach Hector was great and kept me informed all of the way and the driver Ben was great. He was on time and kept us informed when the delivery was going to take place. This experience was fantastic! Thank you Zach!!

May 12, 2025
Unprompted review
Rated 5 out of 5 stars

From start to finish Michael Smith was…

From start to finish Michael Smith was honest and helpful. He helped me during a time I was stressed on my vehicle purchase. He was patient with me and didn’t bombard me with multiple texts or calls. My vehicle arrived and I’m blessed I found him:)

May 3, 2025
Unprompted review
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Rated 5 out of 5 stars

Great service, driver friendly!! Thanks Mike Smith!!

Overall, I had a great experience with US Car Ship & Trucking. Specifically, Mike Smith provided exceptional service. He was very responsive and answered all my questions promptly, which made me feel at ease about the safety and security of my motorcycles. The motorcycles were delivered on time and were in great shape when they arrived. I felt completely confident and satisfied with the service provided. Overall, I highly recommend US Car Ship & Trucking for their reliable transport services.

April 27, 2025
Unprompted review

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