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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the platform for its user-friendliness and reliability, making content management and sharing significantly easier. Many people highlight the exceptional customer service, noting its quick response times, helpfulness, and responsiveness. The service is often described as a solid partner, contributing to business growth and providing an engaging experience for their own customers. However, some customers also noted issues with integration, mentioning limited data availability and a lack of flexibility in agreement structures. A few people felt that the platform oversold and underdelivered for non-subscription-based businesses, with one-time purchase options being glitchy or unavailable.

What people talk about most

User experience

Users describe positive interactions with user experience, highlighting the platform's clean interface,... See more

Website

Reviewers mention positive feedback about the website. Customers are satisfied with the clean interface,... See more

Service

Consumers find the service to be positive. Many reviewers praise Uscreen as a professional and helpful tool,... See more

Customer service

Clients share positive opinions on customer service, consistently highlighting its professionalism,... See more

Response time

Customers consistently report positive experiences with response times. Reviewers frequently praise the... See more

Based on these reviews

Rated 5 out of 5 stars

I've been with Uscreen for almost 4 years now, and I couldn't be happier. The customer support is extremely quick, responsive, and helpful every single time. The platform itself is easy to understand... See more

Company replied

Rated 5 out of 5 stars

I've been using Uscreen for over 2 years now, and it's been a great experience. The platform is user-friendly and reliable, which makes managing and sharing my content so much easier. Anytime I’ve nee... See more

Rated 5 out of 5 stars

One thing that continually impresses me about Uscreen is the innovation. There is always a healthy supply of new features, fixes, and resources. From the perspective of our customers this is appealing... See more

Company replied

Rated 5 out of 5 stars

We searched everywhere for the best platform to host our videos and even looked at building our own website. We then found Uscreen. The platform has saved us years of work. It's easy to upload, ma... See more


Company details

  1. Software Company

Written by the company

Uscreen is an all-in-one membership platform built for video creators to launch paid memberships that include an on-demand video library, live streaming capabilities, and their own community space, all in their own branded site and OTT apps.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

225 reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

We've hosted our membership with Uscreen for 2 years

We've hosted our membership with Uscreen for 2 years now, and every step has been a truly enjoyable experience. The platform is easy to use, yet full of incredible video and marketing features which have helped us grow beyond expectations. They're always innovating and adding new tools to the site, and the customer support team surpasses anything else - they're quick to respond and eager to help with anything. Overall, Uscreen is incredible and I would highly recommend them!

June 15, 2024
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Rated 5 out of 5 stars

Uscreen is a wonderful team to work…

Uscreen is a wonderful team to work with. They have supported me in every aspect of my business and helped me grow. Their team listens and adapts to keep our apps modern and versatile. When you need help, you speak to real people, and the support is amazing. I highly recommend them.

June 4, 2024
Unprompted review
Rated 5 out of 5 stars

If you're looking to start your own membership, I would have no hesitation to recommend Uscreen!

I have been using the Uscreen platform for over 3 years and I am really happy to host my membership platform on it. I find the framework really user friendly. There are plenty of in built marketing tools to help with automations and also to reduce churn. I've also found the customer service/teach team support to be second to none - speedy responses with a genuine desire to help! I also recently found out about Membership + which is Uscreen's support community group full of resources to help encourage and inspire membership owners! If you're looking to start your own membership, I would have no hesitation to recommend Uscreen!

June 12, 2024
Unprompted review
Rated 5 out of 5 stars

Uscreen for video memberships

I've moved my movement platform to Uscreen from Kajabi after experiencing how much it would improve the user experience of my members. The Uscreen team is dynamic and dedicated - updates are frequent and the community can submit feature requests freely. The way the sites and apps are build is well optimised for video content. From features like filters, playlists, livestream to well designed forum, I believe Usceen has really helped my business flourish. The customer support is also faster than in any other service I've used.

For context, I've been using Uscreen since April 2023.

May 25, 2024
Unprompted review
Rated 5 out of 5 stars

Seriously. The best distribution platform for content creators.

The team at Uscreen is dedicated to making you, the creative, succeed with the tools they've made available to us. From initial contact to post-purchase follow-up, the team at Uscreen has always been there for me.

Their pricing model allows you to get in at a price point that makes the most sense for where you are with your business and they work with you as want to "graduate" to more advanced features and capabilities--never pushing you to do so.

Once you're on board, make sure to participate in their Office Hours live stream. It's a great opportunity to interact with both Uscreen staff and users alike. Perfect for not only addressing technical issues but also business strategies and getting the most from your membership.

With products and pricing all over the map for this kind of product, what sets Uscreen apart from the other's is its dedication to the creatives out there. (I refuse to use the word "creator". Personal preference there.)

Whatever platform you choose, keep in mind that there's always a balance of features and usability. I personally believe that Uscreen has this balance down but they don't rest on their laurels. They're always looking at better ways to do things and that makes it totally worth the subscription in my view.

May 16, 2024
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Rated 5 out of 5 stars

Here's why I LOVE using Uscreen

I've been using Uscreen for a few years to host and sell my e-learning site and the experience has been awesome!

I tried a lot of other sites (Teachable, Kajabi, Thinkific, Learnworlds) and although those sites did a lot of the same things just with a different layout, however, I noticed that the video delivery was very linear for customers. My customers, college students, follow different paths and that's why Uscreen was a game changer for me because their layout is similar to Netflix. Where students can search for what they want, go through the categories and playlists I've made and find what they need. Since most of my students are covering different topics at any time, Uscreen's layout was a huge selling point for me.

Once I built my site, I found that it had everything I needed to start selling my membership. Over time, Uscreen kept adding more features that I needed which I loved.

I also started getting more involved in giving them feedback and I appreciate their team taking the time to understand how I use their product and improve it based on my recommendations and other users. In addition to that, they have a members area where they give you tips on how to grow as well as livestreams where you can talk to the team and other creators.

I would definitely recommend Uscreen to content creators looking to build their own membership site!

May 10, 2024
Unprompted review
Rated 5 out of 5 stars

Uscreen was exactly what I was looking…

Uscreen was exactly what I was looking for in my membership site. I took a LONG time comparing and weighing the options, talking to other people, and I did not make the wrong choice. The customer support is wonderful. I’m currently a one-person team and it’s extremely helpful to be able to get answers quickly. My customer success manager has been great from the beginning, too.

The platform has been intuitive to use, and there are tutorials for the things that are not. They are always adding more features, and their membership community is helpful for new ideas and ways to grow.

May 9, 2024
Unprompted review
Rated 5 out of 5 stars

Best out there when comes to customer support

I have been there for over 2 years now and am so far very happy with it. The customer service is stellar, unlike some out there,and this is rare to find these days. The streaming service works very well, unlike some out there. I highly recommend it. 

May 1, 2024
Unprompted review
Rated 5 out of 5 stars

Great product for creators and small businesses

I've been with Uscreen for the last few months and it's been a game changing experience for me. From their technology to their team, everything is delivered at a high level and as an entrepreneur with little employee support, I've been able to significantly amplify my output by working with them. I love the marketing and outreach tools that are integrated into their product experience. My customer success manager is great too - she's been helping me evolve as a marketer. Definitely recommend checking Uscreen out if you're a creator or small business that's looking to create community and monetize content.

April 16, 2024
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Rated 5 out of 5 stars

Uscreen is the BEST!

The customer and user experience is wonderful. Uscreen and its employees have made the migration then user process SO easy. They have a quick help/support team, kind and helpful employees, and a fantastic platform. I'm so happy I switched my business to Uscreen!

March 21, 2024
Unprompted review
Rated 5 out of 5 stars

Influencer Multimedia, Luxury Online Community

Are you a professional creative?
Maybe a business person, brand manager or real estate?
Or you need a place to house your podcasts, home-videos, pro-movies, music, blogs, vlogs, images, and all media types of the future?
Uscreen is the platform that will set your digital presence apart from anyone who does what you do. Top notch multimedia, thread and subthread, communities. The video presentation screens, ability to drop ads and collect money live, is second to none for self-determining the vibes of your video content.
The owner, C-Suite and departmental directors at Uscreen are trusted in the content creation community… you can trust Uscreen, more quickly, by looking at their current client examples!
They serve music, yoga, gyms, healthcare, independent journalists, real estate companies, in-home services, etc… you get it!
If you have any questions about my experience, please feel free to reach out :-).

January 5, 2024
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Rated 1 out of 5 stars

Payment no substitution

I am getting a payment taken out my bank account and I haven’t got a subscription I don’t know how that’s possible

February 7, 2024
Unprompted review
Rated 5 out of 5 stars

We are going into our 5th year of uscreen, and we are VERY Happy!

We are going into our 5th year of using uscreen and have never regretted the platform decision. Prior to using uscreen, we had a homegrown system which was very clunky and high touch. Then we went to Vimeo ondemand for 2 years. When we saw the capabilities of uscreen, we migrated to their platform with such ease because of the uscreen migration capabilities.

We love the content management console and the visual layout of the video streaming library. Our subscriber base is 70+, so ease of use and intuitiveness is key to keeping our customers happy!

February 7, 2024
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Rated 5 out of 5 stars

Excellent support

Excellent support through the process of launching our online video service. The Uscreen customer success and technical support teams did a great job of holding our hands through what we needed to do to get up and running.

February 2, 2024
Unprompted review
Rated 5 out of 5 stars

Uscreen Review

Uscreen made launching an online fitness website and app so easy. The customer service is amazing and they are constantly launching new features and making improvements.

February 4, 2024
Unprompted review
Rated 5 out of 5 stars

Highly recommend

Highly recommend! Been with Uscreen about 3 years and I have no complaints, in fact my experience has only improved as they've continued to respond to feedback and develop more features.
The customer service is excellent. I was assigned a Customer Success Manager when I added the app function and we meet once a month (or more if I need it). She's awesome. Thank you Holly!! The whole support team is so helpful and genuinely engaged in making sure you get the most out of the system. They listen to feedback, are incredibly responsive to suggestions and tech support has been incomparable to other systems I use for my business. This has been essential as I don't want my end user having to wait for my response. It's meant my customer service can remain at a high level.
I also love how easy it was to set up and get going at the start, then add additional services as I've developed.

February 4, 2024
Unprompted review

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