First time I booked as usually I use freetrailer app. But the booked trailer wheel was locked and not rotating. I could not use the trailer and didn't get a replacement trailer as well.
Company replied
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See what reviewers are saying
Super nemt at booke. God trailer i super fin stand = ny. Afhentning og aflevering var let og ubesværet. Kan absolut kun anbefale at leje trailer hos Use4free.
Company replied
It was an excellent experience, getting the truck in front of the store door. it is really easy to handled materials using this tool. The booking of the service is also very easy. Fully supported from... See more
Company replied
Great service, car is well maintained, great operation for people that do not have option to pick up a trailer. If we will be moving again I will definitely use this option again.
Company replied
4.2
Great
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First time I booked as usually I use…
First time I booked as usually I use freetrailer app. But the booked trailer wheel was locked and not rotating. I could not use the trailer and didn't get a replacement trailer as well.
October 31, 2026
Reply from Use4free
Hello,
Thank you for your review and feedback. We are sorry about this. We have of course refunded you the money and will make sure this trailer is fixed before it can be booked again.
Welcome back!
Reply from Use4free
Hej,
Tak for din anmeldelse.
Velkommen tilbage!
Hello,
Hello,
What I expected as a customer has been done. Thank you very much
Keyvan
October 2, 2026
Reply from Use4free
Hello,
Thank you for your review and kind words.
Welcome back to rent again!
Reply from Use4free
Hej,
Tak for din anmeldelse og de pæne ord!
Velkommen tilbage.
Very easy to use
First time used this service. Very easy to make reservation, pickup and return went smoothly.
September 17, 2026
Reply from Use4free
Hej,
Tak for din anmeldelse og de pæne ord!
Velkommen tilbage.
I wouldn't recommend it to anyone.
September 12, 2026
Reply from Use4free
Dear Customer,
Thank you for taking the time to share your feedback.
We are very sorry to hear that your experience did not meet your expectations. Customer satisfaction is very important to us, and we regret that we were unable to provide the level of service you expected.
We appreciate your feedback and will use it to help improve our service going forward.
If there is anything specific you would like to discuss, you are always welcome to contact us at info@use4free.dk. We would be happy to hear more about your experience and assist you further.
Thank you again for bringing this to our attention.
Reply from Use4free
Hej,
Thank you for the review and kind words!
Der står at man kan leje trailer for…
Der står at man kan leje trailer for 195,- kr om dagen. Efter aflevering kostet det 317,- never again
August 8, 2026
Reply from Use4free
Hej,
Tak for din anmeldelse. Kontakt os venligst med dit bookingnummer på info@use4free.dk, så vi kan undersøge, hvad der er sket!
Reply from Use4free
Hej,
Mange tak for din anmeldelse.
Vi sætter stor pris på den og er glade for, at I havde en god oplevelse med vores service.
I er hjerteligt velkomne tilbage!
Reply from Use4free
Hej.
Mange tak for din anmeldelse.
Vi sætter stor pris på den og er glade for, at I havde en god oplevelse med vores service.
I er hjerteligt velkomne tilbage.
Reply from Use4free
Hej.
Mange tak for din anmeldelse.
Vi sætter stor pris på den og er glade for, at I havde en god oplevelse med vores service.
I er hjerteligt velkomne tilbage.
Reply from Use4free
Hej,
Tak for din anmeldelse og de pæne ord!
Velkommen tilbage!
Was very new and good to use
June 21, 2026
Reply from Use4free
Hello,
Thank you for your review and kind words!
Welcome back to rent again!
Too bad customer support with just an…
Too bad customer support with just an AI agent that instead of helping just repeats a set of pre-defined messages. I was not at all happy with customer support and I ended up paying more also due to lack of guidance from customer support. Not happy
June 14, 2026
Reply from Use4free
Hi,
If you want to use the chat, you can ask our AI-chatbot to connect to an agent between 8-16. Otherwise you can always call us on +45 787 554 20 between 6-22 and we will answer!
Reply from Use4free
Hi,
Thank you for your review and kind words!
Welcome back to book again!
Reply from Use4free
Hej,
Tak for din anmeldelse og de pæne ord!
Velkommen tilbage
Easy and simple to use
February 24, 2026
Reply from Use4free
Hej,
Tak for din anmeldelse og de pæne ord!
Velkommen tilbage!
Misleading terms and not free
Misleading terms and not free, as advertised.
February 8, 2026
Unprompted review
Reply from Use4free
Hi,
Thank you for your review and feedback! Terms are correct and you can rent 3 hours free, of course you will have to follow the terms as, be at the rental place and book for that time and rent for 3 hours without insurance.
Reply from Use4free
Hi,
Thank you for your review and kind words!
Welcome back!
Problemfri
Super nemt at booke. God trailer i super fin stand = ny. Afhentning og aflevering var let og ubesværet.
Kan absolut kun anbefale at leje trailer hos Use4free.
October 15, 2025
Reply from Use4free
Hej,
Tack för din recension och fina ord!
Välkommen åter!
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