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Review summary

Created with AI, based on recent reviews

Looking at 57 reviews, reviewers had a great experience with this company. Customers are really happy with the user experience, finding the surveys quick, easy, and enjoyable. Many appreciate the straightforward navigation of the platform and the interesting nature of the tasks. People also frequently mention the fair and prompt payouts, with some receiving their earnings quickly into their PayPal accounts. However, some people were dissatisfied with the payment process, citing delays and issues with receiving their money. A few reviewers also reported problems with the website, experiencing technical glitches that prevented them from completing tasks and receiving payment. There were also instances of account issues and payment discrepancies, with some customers feeling that their efforts were not recognized or compensated fairly.

What people talk about most

Payment

Users describe ambiguous interactions with payment. Many reviewers report positive experiences, highlighting... See more

User experience

Customers had positive experiences with user experience. Many reviewers found the platform easy to navigate,... See more

Website

Reviewers mention ambiguous feedback about the website. Many customers praise its ease of navigation,... See more

Price

Clients share ambiguous opinions on price. While some reviewers find the pay fair and quick, with many... See more

Response time

Customers consistently note ambiguous experiences with response times. While some reviewers appreciate... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I think this is a great site and wondering why some people have rated it so low. Tasks general pay fairly well, some pay is very good. I've only not given 5 stars as there is not always a great deal o... See more

Company replied

Rated 4 out of 5 stars

Over 4 years I have undertaken more than 600 surveys/tasks with UserCrowd and earned just over $500. Sometimes they can be slow payers, but I've never been short changed or told my responses were unsu... See more

Rated 4 out of 5 stars

I've been participating in Usercrowd surveys for about a year now and they are always quick, easy and enjoyable! Payment is quick and when there are technical problems, customer service is exceptional... See more

Rated 5 out of 5 stars

Usercrowd is a convenient way to express yourself and each a few $$ while doing so. The Surveys are short and easy to complete and you do them on your own time. The biggest challenge is that by the... See more


Company details


Contact info

4.0

Great

TrustScore 4 out of 5

83 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 20% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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Rated 1 out of 5 stars

SCAM SCAM SCAM

SCAM
I did 7 test, it took hours. And then at the time of pay, they are giving silly reason of “answers of practice test doesn’t stand up with our standards”, lol.
So they should have told us before. But when asked for payment. They gave me silly reasons. They cant pay 10$, lol.
Also, when you hit 10$, they will stop sending you tests.
SCAM

April 13, 2025
Unprompted review
Rated 1 out of 5 stars

Dishonest Company

They pay pennies for your time, and then will look for any excuse to ban you after performing thousands of highly rated tests for them. UserCrowd is a terrible and dishonest site, and I am actively dissuading other companies and testers from using them. Horrible

March 4, 2025
Unprompted review
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Rated 2 out of 5 stars

Tests no longer work in Chrome

I enjoy taking part in the micro tasks but recently most of the tests have stopped working on Chrome but just the ones on my Windows 11 laptop. Out of my last 8 tests only 6 worked. I was told to try Firefox by their tech support but I don't know anyone who uses them any more due to security concerns. Considering they test for other people, Usercrowd need to fix this as it's getting to the point where trying their tests is a complete waste of time. I have been hovering over the fninishing line for a payout for the past 8 tests but will never make it when none of them work.

February 10, 2025
Unprompted review
Rated 1 out of 5 stars

Disciminatory and accusatory

Be aware that if you're at any disadvantage, UserCrowd will take advantage to not pay you for your time. And will speak rudely without any consideration for their particpants.

After being a frequent user tester on the platform, I noticed my score dropped because I was misspelling. I also had one response flagged due to using a swear word, despite the ad asking for feedback about using that word. I'd spent 35mins responding to the test to receive $7. At the end I was told my response was invalid due to language and would not receive my compensation.

After reporting that I felt there is a issue here, I was told that it was against their guidelines to swear (despite the ad asking for feedback on a swear word) and that I was flagged for using AI responses. This was because I was copying into the text box. After speaking with someone named Parker, explaining that I was typing into my notes app to ensure my spelling was correct, and that there wasn't any support for people who struggle with spelling, I was told that's a shame and don't do it again.

For a company whose platform is all about user experience, it’s clear that they couldn’t give a flying about theirs.

January 24, 2025
Unprompted review
Rated 1 out of 5 stars

I am writing to warn others about Scam site Usercrowd.com

I am writing to warn others about a fraudulent website called Usercrowd.com. My experience with this platform has been frustrating.
I urge others to be cautious of Usercrowd.com. This is a clear scam designed to exploit people and their valuable time. Please do not fall victim to their deceptive tactics.
They mention you can get a payout after reaching $10. The tasks were tedious and low-paying, and the payout system was extremely unreliable. Their pay for studies is too little eg. $0.20 per study. You have to wait for One year to reach a minimum $10 payout.
After you reached $10 and requested for payout they simply rejected your payout telling you a silly reason your user rating is low.
I strongly advise anyone considering Usercrowd.com to think twice. This is a clear-cut scam designed to exploit unsuspecting individuals and their time. There are countless legitimate online opportunities available without the risks and frustrations associated with this platform.

September 1, 2024
Unprompted review
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Rated 5 out of 5 stars

UserCrowd Company

I have been working with this company for about a month and I must say it is good. I have been receiving 5 tests in one day some times. I wished I have more tests to do. It would be good to have tests every day through out the whole week! but some days I didn't receive any and other days I do. User crowd does really pay! It took me a whole week before I receive my money after redemption which took me by a surprise after all these other comments I have seen other people put and it shows that in most cases it takes 30 days to receive the money depending on if you follow all the rules etc. So for those who wonder about this company? it is a good side income if you want a little extra money in your pocket. Just make sure you follow all the rules 100% and do a great job, never lie about anything and you will for sure get paid for your work. The tests comes first come first serve so if you have all the time on your hands to sit behind the computer then this company will be perfect for you. If you don't have the time then you will miss out on all the tests that are sent your way. most tests are only 1 min to complete! Which is another good thing. I recommend User crowd for those who doesn't have a full time job and don't have a busy week doing other things.

July 26, 2024
Unprompted review
Rated 4 out of 5 stars

Good site for user testing

This is one of my favorite user testing or survey sites. It is easy to use and self explanatory really. I have actually been a member for many years. They do not have many projects available. Every now and then I can grab one and quickly make a little money which is nice. Once I request a cash out it does take a couple of days but they've always paid . You only have to reach ten dollars to cash out which is also great because that's lower than most other sites.

February 1, 2024
Unprompted review
Rated 5 out of 5 stars

First payout was recieved the very next morning…

First payout was recieved the morning after I requested it no problem, which is faster than 99% of survey websites (even though this is not quite exactly a survey site).

2nd payment failed due to some technical issue on my/paypal's end - and when I asked for them to retry sending it to my other working paypal address they did so immediately on the very same day (and it was Thanksgiving day, at that). So to quote Lil Wayne, or Lil Wayno or Lil Windex, whatever his name is, I say to you... "YEEEEEEEEEE". Thanks Mr. Henderson at Usercrowd.

November 23, 2023
Unprompted review
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Rated 5 out of 5 stars

Never any issues with payouts

I've been with them a short time now, I've been issued 2 payments. I have not had any issues with this platform. I am not sure why this place gets so many negative reviews, but it does make me wonder if some of it isn't user error!

September 3, 2023
Unprompted review
Rated 1 out of 5 stars

WARNING usercrowd IS A SCAM

WARNING! usercrowd THEY ARE A SCAM! THEY GIVE YOU THE TESTS BUT THEN THEY NEVER PAY! I was a tester since 2019. I was able to sum over 200USD for a lot of tests. Suddenly, I wasn't receiving any tests so I decided to send my money to my Paypal account, but the payment was not approved by them claiming that I lied about my location. I'm certain I didn't lie, they changed the configuration for my account since they are now validating the location via SMS and my phone number field was empty. So, how was I able to lie saying that I was in the USA when there is no phone number configured in my account?

April 19, 2023
Unprompted review
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