Next to none tests This platform even with an installed app on the PC has literally no tests at all? Now i get why UserFeel is considered one of the most unreliable platforms amongst all of them
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Userfeel is a legit platform for usability testing. The pay is fair for the time, and payments come through PayPal once tests are approved. Sometimes tests are limited depending on your profile, but o... See more
I worked with them as a user tester and found them to be trustworthy and responsive — they addressed my concerns quickly and paid me within a week. The only reason I wouldn't give a full 5/5 is that... See more
I had opportunity to use this user testing tool for my online store, and I can't recommend it enough! The insights provided were significantly. This tool need to be considered, particularly about prod... See more
Company details
Written by the company
Discover your visitors issues and doubts with a better user testing tool. Get better insights from our panel of high quality testers. No subscription needed. No monthly fees. $60 per user test.
Contact info
71-75 Shelton Street, WC2H 9JQ, London, United Kingdom
- info@userfeel.com
- userfeel.com
3.8
Great
96 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
SUPPORTO PESSIMO e NON PROFESSIONALE!
Mi aspettavo un servizio più all'altezza di quanto letto e invece il supporto al test di valutazione è stato pessimo. Come "tester" mi hanno fornito un sito di 1 pagina senza elementi, in aggiornamento e/o in costruzione, sul quale mi hanno fatto le domande di usabilità, giudicando il mio lavoro dunque inutile. Anzi, scrivendo con arroganza: se vuole fare soldi provi con la fotografia. Nonostante abbia detto quali fossero le problematiche, non hanno mai dato seguito a questo. Che dire quindi, prima di comprare, volevo testare il servizio... per cui con un supporto del genere, decisamente NO WAY!!!!!
I expected a service more up to what I read and instead the support for the evaluation test was very bad. As a "tester" they provided me with a 1 page site with no elements, being updated and / or under construction, on which they asked me about usability, judging my work therefore useless. Indeed, writing with arrogance: if you want to make money try photography. Despite saying what the issues were, they never followed up on this. What can I say then, before buying, I wanted to test the service ... so with such support, definitely NO WAY !!!!!
November 8, 2020
Unprompted review
Advertisement
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.