US Post Company Reviews 228

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

US Post Company is my go to source when a customer has a new cluster box need. The prices have always been reasonable and the customer service is excellent. One example that really stands out to me w... See more

Company replied

Rated 5 out of 5 stars

Chat online assistance (Chat) was quick and easy to use, and all questions were answered precisely. Delivery was about half the time estimated and the postal box arrived in excellent condition. The... See more

Company replied

Rated 5 out of 5 stars

Renee provided outstanding customer service!! I first had to call and she was able to get an invoice and steer me in the right direction. She then answered any and all questions and was incredibly eff... See more

Company replied

Rated 5 out of 5 stars

This Company is very reputable. My first time ordering for are Condo complex and we a very happy with are 4 unit mailboxes we chose. Had a damage one, was replaced immediately. Numbers and letters cam... See more

Company details

  1. #2 of 2 best companies in Mailbox Supplier

Written by the company

U.S. Post has a factory-direct pricing structure that allows us to offer the highest-quality mailboxes at the lowest possible price. You will not find comparable products at a lower cost anywhere, not on the Internet or in stores. Our service and installation are second to none. U.S. Post works with local Postmasters in new developments to determine proper mailbox placement. No customer is too small or too large. Whether you're a homeowner, a local or nationwide developer/HOA, or a property manager, U.S. Post will be glad to work with you to enhance the look and value of your property with our specialty product line.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

228 reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

Best deal on mailboxes

Great deals on mailboxes.

July 12, 2025
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Reply from US Post Company

Thank you for your review. We appreciate you taking the time to provide feedback on your experience with US Post Company.

Rated 5 out of 5 stars
US Post Company logo

Reply from US Post Company

Thank you for your review. We appreciate you taking the time to provide feedback on your experience with US Post Company.

Rated 5 out of 5 stars

My experience using your website…

My experience using your website platform for my first time went so smoothly and everything just worked out perfectly! The current mailbox for the apartment building that I manage just so happens to have the exact same dimensions as the one I purchased so it felt like fate, I had to purchase one through your company!
This was somewhat an emergency situation because our mailbox was damaged due to theft, so we needed a replacement ASAP. The instructions given to us before we made the transaction were very detailed but also clear and concise. Thank you US POST COMPANY for making me feel at ease with this purchase and for a wonderful experience!

June 17, 2025
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Reply from US Post Company

Thank you for your review. We appreciate you taking the time to provide feedback on your experience with US Post Company.

Rated 1 out of 5 stars

Bad ui on website

June 11, 2025
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Reply from US Post Company

Thank you for your feedback. Could you please provide some more information on the struggles you encountered on the website? This will help us create a better user experience for future shoppers.

Rated 5 out of 5 stars

The replacement of a mailbox lock was…

The replacement of a mailbox lock was explained by customer service as well as the determination of the type required.

May 6, 2025
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Reply from US Post Company

Thank you for your review. We appreciate you taking the time to provide feedback on your experience with US Post Company.

Rated 5 out of 5 stars

Great phone support

Super nice, personable help by phone. The sales rep was very knowledgeable and helpful.

Update: Mailbox arrived quickly and looks great!

May 26, 2025
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Reply from US Post Company

Thank you for your review. We appreciate you taking the time to provide feedback on your experience with US Post Company.

Rated 5 out of 5 stars

U.S. Postal Staff Know Their Product

Chat online assistance (Chat) was quick and easy to use, and all questions were answered precisely. Delivery was about half the time estimated and the postal box arrived in excellent condition. The product itself is well built and meets US Postal System standards. We are now waiting for them to install their lock.

April 25, 2025
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Reply from US Post Company

Thank you for your review. We appreciate you taking the time to provide feedback on your experience with US Post Company. We take pride helping customers find answers to all of their questions regarding mailboxes.

Rated 5 out of 5 stars

Smooth experience

Web site was was easy to use. I made my purchase in minutes. The prices are the best I found

May 12, 2025
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Reply from US Post Company

Thank you for your review. We appreciate you taking the time to provide feedback on your experience with US Post Company. Please let us know if you have any questions on your mailbox.

Rated 5 out of 5 stars
US Post Company logo

Reply from US Post Company

Thank you for your review. We appreciate you taking the time to provide feedback on your experience with US Post Company. Please let us know if you have any questions on your mailbox.

Rated 5 out of 5 stars
US Post Company logo

Reply from US Post Company

Thank you for your review. We appreciate you taking the time to provide feedback on your experience with US Post Company. Please let us know if you have any questions on your mailbox.

Rated 5 out of 5 stars

Process was so simple

Process was so simple. Took me longer to make my mind up than it did to place the order, pay for it and get it processed.

May 1, 2025
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Reply from US Post Company

Thank you for your review. We appreciate you taking the time to provide feedback on your experience with US Post Company. Please let us know if you have any questions on your mailbox.

Rated 5 out of 5 stars

Online access was easy

Online access was easy, found the product we needed, and company will ship within 1-2 business days.

May 1, 2025
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Reply from US Post Company

Thank you for your review. We appreciate you taking the time to provide feedback on your experience with US Post Company. Please let us know if you have any questions on your mailbox.

Rated 5 out of 5 stars

FAST RELIABLE SERVICE

April 28, 2025
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Reply from US Post Company

Thank you for your review. We appreciate you taking the time to provide feedback on your experience with US Post Company. Please let us know if you have any questions on your mailbox.

Rated 5 out of 5 stars

Easy to order.

April 30, 2025
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Reply from US Post Company

Thank you for your review. We appreciate you taking the time to provide feedback on your experience with US Post Company. Please let us know if you have any questions on your mailbox.

Rated 5 out of 5 stars

Timely delivery and great product

The shipment was made on time, and the post box received was exactly what was ordered. Additionally, delivery was coordinated in advance to eliminate errors.

April 3, 2025
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Reply from US Post Company

Thank you for your review. We appreciate you taking the time to provide feedback on your experience with US Post Company. Please let us know if you have any questions on your mailbox.

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