US Post Company is my go to source when a customer has a new cluster box need. The prices have always been reasonable and the customer service is excellent. One example that really stands out to me w... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Chat online assistance (Chat) was quick and easy to use, and all questions were answered precisely. Delivery was about half the time estimated and the postal box arrived in excellent condition. The... See more
Company replied
Renee provided outstanding customer service!! I first had to call and she was able to get an invoice and steer me in the right direction. She then answered any and all questions and was incredibly eff... See more
Company replied
This Company is very reputable. My first time ordering for are Condo complex and we a very happy with are 4 unit mailboxes we chose. Had a damage one, was replaced immediately. Numbers and letters cam... See more
Company details
- #2 of 2 best companies in Mailbox Supplier
Written by the company
U.S. Post has a factory-direct pricing structure that allows us to offer the highest-quality mailboxes at the lowest possible price. You will not find comparable products at a lower cost anywhere, not on the Internet or in stores. Our service and installation are second to none. U.S. Post works with local Postmasters in new developments to determine proper mailbox placement. No customer is too small or too large. Whether you're a homeowner, a local or nationwide developer/HOA, or a property manager, U.S. Post will be glad to work with you to enhance the look and value of your property with our specialty product line.
Contact info
2004 W Lincoln Rd, 60051, Lakemoor, United States
- 800-977-2626
- service@uspostmailbox.com
- uspostcompany.com
4.7
Excellent
228 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Why did I get an additional invoice…
Why did I get an additional invoice after I fully paid for the order?
January 25, 2025
Reply from US Post Company
You didn't enter a shipping to state, so our system didn't calculate sales tax on your order. You were sent an invoice for the missing sales tax.
Easy search for products and quick…
Easy search for products and quick response after replacing the order!
January 15, 2025
Fast and Easy
The process was fast and easy plus shipping was very cheap for such a heavy item.
December 27, 2024
It is the mother of all mailboxes very…
It is the mother of all mailboxes very well made fast shipping great item!
December 2, 2024
Easy to purchase and select what you…
Easy to purchase and select what you are looking for.
December 20, 2024
Great customer service
December 17, 2024
I had a question and started a chat and…
I had a question and started a chat and no one ever talked with me. I sat for over 5 min and not so m cut as a hello. I figured it out on my own.
December 11, 2024
Fantastic Customer Service!
December 10, 2024
US Post Had Good Price, Rapid Shipping
I found what I wanted with an online search of the item number that was provided to me by the manufacturer. US Post was one of the first two companies that I contacted.
They responded very quickly to my price and availability inquiry via online chat. The other company took a LONG time to respond. US Post was a bit less expensive than the other company, too.
Also, US Post shipped the next day, and I received the product in a couple more days.
December 3, 2024
Took a long time for shipment to…
Took a long time for shipment to arrive, we were not able to get all doors engraved.
October 15, 2024
Overall great on product selection
Overall great on product selection and answering product questions.
Price was best around.
December 2, 2024
Spoke with Renee very helpful and…
Spoke with Renee very helpful and knowledgale.
Help through the order process.
November 7, 2024
The company has outstanding products
The company has outstanding products. I’ve had this mailbox for 20 plus years. It’s still one of the best looking in the subdivision and it great to be able to get a replacement part when needed. I think that my landscaping crew may have damaged my unit accidentally.
October 9, 2024
Lance was quick to answer and helped me…
Lance was quick to answer and helped me with the purchase.
October 30, 2024
web site was easy to use
October 29, 2024
quick and easy customer service
The customer support responds quickly and completed the purchase I made easily with a phone call
October 29, 2024
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.