US Post Company is my go to source when a customer has a new cluster box need. The prices have always been reasonable and the customer service is excellent. One example that really stands out to me w... See more
Company replied
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US Post Company is my go to source when a customer has a new cluster box need. The prices have always been reasonable and the customer service is excellent. One example that really stands out to me w... See more
Company replied
Chat online assistance (Chat) was quick and easy to use, and all questions were answered precisely. Delivery was about half the time estimated and the postal box arrived in excellent condition. The... See more
Company replied
Renee provided outstanding customer service!! I first had to call and she was able to get an invoice and steer me in the right direction. She then answered any and all questions and was incredibly eff... See more
Company replied
This Company is very reputable. My first time ordering for are Condo complex and we a very happy with are 4 unit mailboxes we chose. Had a damage one, was replaced immediately. Numbers and letters cam... See more
U.S. Post has a factory-direct pricing structure that allows us to offer the highest-quality mailboxes at the lowest possible price. You will not find comparable products at a lower cost anywhere, not on the Internet or in stores. Our service and installation are second to none. U.S. Post works with local Postmasters in new developments to determine proper mailbox placement. No customer is too small or too large. Whether you're a homeowner, a local or nationwide developer/HOA, or a property manager, U.S. Post will be glad to work with you to enhance the look and value of your property with our specialty product line.
2004 W Lincoln Rd, 60051, Lakemoor, United States
Replied to 100% of negative reviews
Typically replies within 24 hours
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The website provided good information and plenty to compare and contrast.
This was a great find on the internet. We were looking to replace our community mailbox numbers and letters and outgoing mail labels. No one had our correct size.
I went into their chat room and was assisted promptly and given instructions on how to order.
Product was of inferior quality and not suitable for our purpose. Return was easy but we had to pay freight back AND they kept 20% for “restocking fee”.

Reply from US Post Company
A great product. We have yet to install them but are excited about getting started in our community replacing mailboxes anchored in 5 gallon pails with these units. Delivery went very well.
Ordered a mailbox for a 4plex and it was shipped quickly. It was great, and so easy to install. (Surface mounted). I will always use this company. Way less expensive than others for the same product.
They always come through and do what they say they will.
The support staff was extremely thorough and timely. Was able to answer all my questions quickly. My order was processed quickly and efficiently.
The IP keys don’t work plus the the door locks are not open and close plus the door number are in the center and not on the left side of the door is there any way that you could change it please thank you very much
Everything they quoted was correct. The shipping was on time. Very impressed with quality.
Every part of the process was organized and smooth. My mailbox arrived on time, the delivery was organized, everything I ordered was included, the product looks good and functional… thanks for making this seamless!
This product was supposed to ship yesterday. Has not shipped no updates have no idea where it is.

Reply from US Post Company
Pleasant and helpful person on the phone made it simple and understood.
Amazing experience working with them. I made a mistake when buying online gave them a call. The lady who answered was really helpful and was able to change the address on the work order. On the day of delivery they came in put up the new mail box and even took the old one. I really highly recommend them
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