Utility Trade Group  Reviews 268

TrustScore 5 out of 5

5.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

absolutely fantastic service start to finish staff are all helpful and polite never pushed anything on us at all and there response time was second to none. we had been stuck in a situation with p... See more

Rated 5 out of 5 stars

Utility Trade has been working for us for a few years now and we have received nothing short of an excellent service and suburb deals for our clients for their managed properties. Grant Stewart |... See more

Company replied

Rated 5 out of 5 stars

Great service, great people, great company. Our factory solar system is already up and delivering power savings - even during these shorter days. We selected Utility Trade among 4 other... See more

Company replied

Rated 5 out of 5 stars

I have just secured another new contract with Tahir. Have dealt with Utility Trade for many years without problem. Very fast response and plenty of knowledge. I always shun any telesales calls from ot... See more

Company replied

Company details

  1. Utility Contractor
  2. Consultant
  3. Energy Supplier

Written by the company

For over 10 years we’ve helped thousands of businesses across the UK take control of their energy supply, optimisation and generation all under one roof. Our buying power in the market along with our specialised managed service provides you with clearer visibility of your consumption, unlocking greater control of your energy costs. We care about our planet. Our investment into sustainable energy solutions has helped to reduce Co2, reversing the impact of climate change. We are leaders of change. Our innovative solutions give you control of your energy consumption. We are award winners and proud ambassadors of our brand. We’re committed to investing in our people, partners and clients. Fully compliant and regulated.


Contact info

5.0

Excellent

TrustScore 5 out of 5

268 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Having been with this company for a…

Having been with this company for a year, I have had no problems
transferring over to them, or dealing with them regarding our bill, always
tell us when our d/d is being taken out, always e-mail when our meter reading is needed.
So far very pleased with their service.

August 22, 2022
Unprompted review
Utility Trade Group  logo

Reply from Utility Trade Group

Hi Samantha,
Thank you for leaving us a 5 star review! We look forward to working with you in the future.
If any of your friends or family need advice, please do pass on our number - 01163667981!

Advertisement
Rated 5 out of 5 stars

Always feel looked after

Always feel looked after, by Tahir. He has always been honest in his evaluation on the market, and navigated us through the energy crisis so far with great prices in comparison with the rest of he market

August 10, 2023
Unprompted review
Utility Trade Group  logo

Reply from Utility Trade Group

Hi Joanne,
Thank you for leaving this lovely review, we're thrilled you have a great relationship with your Account Manager!
If any of your friends or family need advice, please do pass on our number - 01163667981

Rated 5 out of 5 stars

Great responses and very helpful.

Great responses and very helpful. Informative.

July 26, 2023
Utility Trade Group  logo

Reply from Utility Trade Group

Hi Anya,
Thank you for leaving us a 5 star review! We look forward to working with you in the future.
If any of your friends or family need advice, please do pass on our number - 01163667981!

Rated 5 out of 5 stars

Excellent service

Excellent service. Saved my business a lot of time and hassle and the whole process was very straight forward.
Great work guys! Lovely people too!

July 3, 2023
Unprompted review
Utility Trade Group  logo

Reply from Utility Trade Group

Hi Daniel,
Thank you for leaving the team this lovely review!
If any of your friends or family need advice, please do pass on our number - 01163667981!

Rated 5 out of 5 stars

Best Brokers I've used in 20 years

Have used various Brokers over the years - these guys are honest, prompt, follow through and get you a good deal - would not hesitate to recommend

June 21, 2023
Unprompted review
Utility Trade Group  logo

Reply from Utility Trade Group

Thank you for leaving us a great 5 star review! We look forward to working with you in the future.
If any of your friends or family need advice, please do pass on our number - 01163667981!

Advertisement
Rated 5 out of 5 stars

OVERALL EXPERIENCE

I have been with my account manager Tahir Sheikh for a good number of years and value his consultative and advisory approach to energy market contractual agreements. He impresses me as trustworthy, reliable and I value his advice.
His colleagues have always been courteous and helpful which goes to show that Utility Trade is selective in their HR. They have definitely struck gold with Tahir Sheikh.

June 13, 2023
Unprompted review
Utility Trade Group  logo

Reply from Utility Trade Group

Thank you for leaving this lovely review, we're thrilled you have a great relationship with your Account Manager!
If any of your friends or family need advice, please do pass on our number - 01163667981!

Rated 5 out of 5 stars

Excellent service from these guys

Excellent service from these guys. Saved me so much over the years. Really looked after my business, wouldn't go anywhere else. Very highly recommended. Give them a call asap!

June 9, 2023
Unprompted review
Utility Trade Group  logo

Reply from Utility Trade Group

Hi Simon,
Thank you for leaving this great review, we look forward to working with you again in the future!
If any of your friends or family need advice, please do pass on our number - 01163667981

Rated 5 out of 5 stars

they re execellent,i been look after by…

they re execellent,i been look after by utililty trade group for 5 years now, every time they search best enery price for me ,it's save me hours for myself to do
the jobs,i would recommand for everyone

June 9, 2023
Unprompted review
Utility Trade Group  logo

Reply from Utility Trade Group

Hi Kin yu,
Thank you for leaving this amazing review for the team! We're glad you're happy with our service. If any of your friends or family need advice, please do pass on our number - 01163667981

Rated 5 out of 5 stars

We have been with Utilty trade for many…

We have been with Utilty trade for many years now. I was very sceptical when they first rang but never looked back. We have had the same person dealing with us since day one! Unheard of in this climate! He got all our electric contracts to re- new at the same time which was a massive help and always rings when it's time to renew a contract. At first I did ring around to check what he was coming up with but couldn't get a better offer. It's just nice to catch up with what the markets are doing and get advise, especially the last 2 years. Highly recommend them and no more cold calling from other companies when contracts due.

June 8, 2023
Unprompted review
Utility Trade Group  logo

Reply from Utility Trade Group

Thank you for leaving this lovely review, we're thrilled you have a great relationship with your Account Manager!
If any of your friends or family need advice, please do pass on our number - 01163667981!

Advertisement
Rated 5 out of 5 stars

Excellent service

Excellent service, thank you.

June 5, 2023
Unprompted review
Utility Trade Group  logo

Reply from Utility Trade Group

Hi Suleena,
Thank you for leaving us a 5 star review!
If any of your friends or family need advice, please do pass on our number - 01163667981!

Rated 5 out of 5 stars

A very positive experience over several…

A very positive experience over several years. It is always possible to get through to our contacts who are most helpful and deliver the assistance asked for without delay. It is most reassuring to have access to this support when required.

June 6, 2023
Unprompted review
Utility Trade Group  logo

Reply from Utility Trade Group

Thank you for leaving this amazing review for the team! We're thrilled you're happy with our customer service.
If any of your friends or family need advice, please do pass on our number - 01163667981!

Rated 5 out of 5 stars

Excellent

Excellent Service

May 21, 2023
Utility Trade Group  logo

Reply from Utility Trade Group

Hi Andrew,
Thank you for leaving us a 5 star review!
If any of your friends or family need advice, please do pass on our number - 01163667981!

Rated 5 out of 5 stars

Utility Trade made switching contracts…

Utility Trade made switching contracts incredible easy and we are now on a great fixed rate.

May 29, 2023
Utility Trade Group  logo

Reply from Utility Trade Group

Thank you for leaving the team a 5 star review, we're glad you're happy with our service!
If any of your friends or family need advice, please do pass on our number - 01163667981!

Advertisement
Rated 5 out of 5 stars

Simply The Best!

We have been working with Utility trade for several years now and have had the best service that you could wish for. Always courteous, have up to date knowledge of the market, not pushy (which I love) and always have our best interest at heart. What else could anyone want?!

May 30, 2023
Unprompted review
Utility Trade Group  logo

Reply from Utility Trade Group

Hi Bal,
Thank you for leaving this lovely review, we're thrilled you have a great relationship with your Account Manager!
If any of your friends or family need advice, please do pass on our number - 01163667981!

Rated 5 out of 5 stars

Friendly service,always helpful and on…

Friendly service,always helpful and on the ball with our account. Recommended to anyone looking for this service.

May 29, 2023
Utility Trade Group  logo

Reply from Utility Trade Group

Hi Mark,
Thank you so much for this amazing review! We're thrilled you're happy with our service, if any of your friends or family need advice, please do pass on our number - 01163667981!

Rated 5 out of 5 stars

Gives good savings and easy to change suppliers.

Megan is always very professional and helpful and makes transferring your account to another supplier easy and uncomplicated.

May 8, 2023
Utility Trade Group  logo

Reply from Utility Trade Group

Hi Heather,
Thank you for leaving this lovely review for Megan!
If any of your friends or family need advice, please do pass on our number - 01163667981

Rated 5 out of 5 stars
Utility Trade Group  logo

Reply from Utility Trade Group

Hi Dave,
Thank you for leaving us a 5 star review, we look forward to working with you in the future!
If any of your friends or family need advice, please do pass on our number - 01163667981

Advertisement
Rated 5 out of 5 stars

Excellent Service

We have been working with Utility Trade for the last couple of years, and found they work hard to achieve the best deal possible. They are also very helpful in keeping us well informed between contracts of energy market movements so we can gauge best time to renew contracts.

April 27, 2023
Unprompted review
Utility Trade Group  logo

Reply from Utility Trade Group

Hi Darren,
Thank you for leaving this amazing review for the team! We're glad you're happy with our service. If any of your friends or family need advice, please do pass on our number - 01163667981

Rated 5 out of 5 stars

Very please with the service

We have only just started using Utility Trade, and so far we are very happy with the service. They take the worry and confusion out of our hands, monitor our current electricity contracts and get quotes in when they are up for renewal.

March 22, 2023
Utility Trade Group  logo

Reply from Utility Trade Group

Thank you so much for this amazing review! We're thrilled you're happy with our service, if any of your friends or family need advice, please do pass on our number - 01163667981!

Rated 5 out of 5 stars

Very helpful

Very helpful, fast service.

February 23, 2023
Utility Trade Group  logo

Reply from Utility Trade Group

Hi Natalie,
Thank you for leaving us a 5 star review, if any of your friends or family need advice, please do pass on our number - 01163667981!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look