UTO (ex-Eovolt) Reviews 

350
•
TrustScore 4 out of 5

4.0

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Rated 4 out of 5 stars

BikePro (kings Heath, Birmingham) very helpful. Bike itself (pro 20) excellent. Smooth, “nippy,” comfortable, easy to fold/unfold (after a little practice). Magnetic locking front wheel in position w... See more

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Rated 5 out of 5 stars

The product was excellent and well demonstrated on utube. Met the man in the videos at the caravan show and he went through things with us. Bike was great when we got home no problem with the hills an... See more

Company replied

Rated 1 out of 5 stars

Very poor experience with the licenced seller (Fahrrad Stadler, Prenzlauer Berg). The bike's battery didn't work. Reaction of seller was slow if at all helpful. Needed three times of bringing the bike... See more

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Rated 4 out of 5 stars

The bikes are great but we had a problem with the back reflector light which came off both bikes where we lifted them out of the car. We thought initially the reflectors would click straight back on... See more

Company replied

Company details

  1. Bicycle Store
  2. also in
  3. Bicycle Wholesale
  4. Mobility Equipment Supplier

Written by the company

UTO conçoit la nouvelle utopie vélo, la liberté d’esprit rendue possible grâce à objets de transport qui sortent du lot, des Unidentified Transport Objects.


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4.0

Great

TrustScore 4 out of 5

350 reviews

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4.0

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Rated 4 out of 5 stars

The bikes are great, a small issue meant I had to drop a star

The bikes are great but we had a problem with the back reflector light which came off both bikes where we lifted them out of the car. We thought initially the reflectors would click straight back on but the plastic had actually severed. Feels like a design flaw as they snapped so easily.
Fortunately the bike store kindly replaced the reflectors for us without any charge.
We are looking forward to taking our bikes with us on a European road trip in May, being able to fold the bikes and transport them so easily in our car is fantastic.

February 13, 2026
Unprompted review
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Reply from UTO (ex-Eovolt)

We are delighted that your bikes will be accompanying you on your upcoming European journey. It is exactly for this kind of freedom that we designed these models.

We sincerely regret the incident with the reflectors and have taken good note of your feedback regarding their fragility for our future improvements. We are glad that your retailer was able to assist you quickly and free of charge.

Have a great ride on your UTOs :)

The UTO Team

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Rated 5 out of 5 stars

I got this bike before Christmas

I got this bike before Christmas. And it was easy to assemble and looks great. It was a bit expensive to buy, but it's a great bike to ride. I love it.

December 19, 2025
Unprompted review
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Reply from UTO (ex-Eovolt)

Thank you very much for your feedback! We’re glad you’re enjoying your bike. Enjoy the ride with your UTO!

The UTO Team

Rated 5 out of 5 stars

I didn't know which electric foldable…

I didn't know which electric foldable bike that I wanted/needed. I described my purpose for the bike and the good folk at Winstanley Cycles recommended the Afternoon Pro. I'd tried others and probably wouldn't have tried Eovolt because I wasn't aware of it. As soon as I tried it, I knew - it was a no-brainer: beautifully designed and engineered, stunning appearance. Having ridden it for several miles since I got it home, I know that the advice I got was spot on. Can't wait to ride it again.

January 12, 2026
Unprompted review
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Reply from UTO (ex-Eovolt)

Thank you very much for your feedback!

We’re glad that the Afternoon Pro suits you and that you’re enjoying it to the fullest. Thank you for sharing your experience with us!

The UTO Team

Rated 3 out of 5 stars

UTO OG20 Honest Review

Pros: It's a 6 speed bike and plenty fast. Nice colours and good size wheels. Around 6-8h for a full charge which is good.

Cons: The electric unit doesn't light up so when it's dark it's hard to see if it's on or off. The buttons are pretty small. The electrical motor doesn't really speed up the bike that much. It's quite heavy when folded up as well as it doesn't fold up easily. It detaches itself and it's not stable. The front light doesn't work and one of the pedals came off while cycling to the station the other day causing me to almost fall as I lost balance and there was nowhere for my leg to go to.

Would I recommend? Probably not for £2200. If it was around £1k - £1.5k potentially.

Quite a few issues with the bike. If you're taking it on TfL services you might strugtle with the weight and how bulky it is.

January 10, 2026
Unprompted review
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Reply from UTO (ex-Eovolt)

Hello,

Thank you very much for taking the time to share your experience with your bike. We are delighted that you enjoy the design, speed, and range of your OG20.

We take the difficulties you have encountered very seriously. This type of issue is not normal and should be covered under warranty. We therefore encourage you to visit your dealer promptly so they can inspect your bike and resolve these electrical and mechanical issues.

In parallel, please feel free to write to us at hello@utobikes.com
so that we can follow up on your case and ensure your problem is resolved as quickly as possible.

We thank you again for your feedback; it is invaluable in helping us improve our products and service.

The UTOBIKES Team

Rated 5 out of 5 stars

I am impressed with the design and…

I am impressed with the design and performance of the UTO afternoon OG20. I recommend it to all my friends.

January 2, 2026
Unprompted review
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Reply from UTO (ex-Eovolt)

We’re thrilled to hear that you’re enjoying the design and performance of your OG20. Thank you for your recommendations, and welcome to the UTOBIKES community !

The UTO Team

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Rated 5 out of 5 stars

Omg! Best Bike!

Omg! The bike is high quality, each serial and the whole design is very unique and very well made, so easy to ride, smooth, very strong design and awesome for commuting or just having nice rides, I am so happy I invested in one 💞

December 18, 2025
Unprompted review
Rated 5 out of 5 stars

Wow!

Wow. What an attention to detail. What a lot of smart choices were made. Super happy with the quality and the riding experience.

December 9, 2025
Unprompted review
Rated 4 out of 5 stars

First Bike Perfect packed

First Bike Perfect packed. Second bike send out with leaking valve and feeling of already used bike.
From Bike performance only after some km marvellous

November 4, 2025
Unprompted review
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Reply from UTO (ex-Eovolt)

Thanks for your review ! Don't hesitate to contact us at hello@utobikes.com to clarify what happened with your second bikes.

UTO team

Rated 5 out of 5 stars

Eovolt afternoon Origins

Very happy with my new Eovolt afternoon Origins. Looks great, very easy to fold and unfold, and rides like a dream!

November 8, 2025
Unprompted review
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Reply from UTO (ex-Eovolt)

Thank you! We're thrilled you’re enjoying your new Eovolt Afternoon Origins — happy riding!

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Rated 2 out of 5 stars

Faults With Controller spoil This Bike

I purchased this bike and the first had a fault - then the handlebar controller on the replacement bike also stopped working and the battery drained even though the bike was turned off.
For the 17minutes that the bike worked the ride was lovely but sadly the second bike has been returned, while I wait for repair or replacement…third time lucky?

October 13, 2025
Unprompted review
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Reply from UTO (ex-Eovolt)

Hi,

Thank you for sharing your experience, and we’re truly sorry for the repeated issues you’ve encountered. This is far from the level of reliability we aim to deliver.

Please rest assured that our team is reviewing your case carefully to ensure the repair or replacement fully resolves the issue and we’re committed to making sure your next experience is the right one. If you need anything in the meantime, you can always reach us at hello@utobikes.com
.
The UTO Team

Rated 5 out of 5 stars

Great product

Great product. Excellent quality.

October 2, 2025
Unprompted review
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Reply from UTO (ex-Eovolt)

Thank you so much! We're delighted to hear you’re happy with the quality. Enjoy the ride!

Rated 5 out of 5 stars

The bike has exceeded my expectations

The bike has exceeded my expectations, quality components throughout along with clever design delivers a very satisfying ownership experience. Very nice to ride, seems economical on the battery and is very rideable even without electric assist. Stylish, practical and well built.

September 19, 2025
Unprompted review
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Reply from UTO (ex-Eovolt)

Thank you so much for your wonderful feedback! Your satisfaction means a lot to us, and we wish you many more enjoyable rides ahead :)

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Rated 3 out of 5 stars

I bought an afternoon

I bought an afternoon
Pro and reached out to Eovolt before ordering to confirm the bike could handle a dog trailer. I was told it could so ordered the adaptor directly from the manufacturer. The bike is good, however, the kickstand cannot handle any weight in the trailer and the bike falls over as soon as weight is applied. That means loading the trailer then hooking it to the bike while
Still holding the bike. Not great and quite awkward.

When I reported this had happened Eovolt confirmed they were aware of this and there was nothing they could do. They suggested propping the bike against a wall when loading.

In addition the adaptor for the trailer stops the bike from folding defeating the purpose of the bike.

When the bike fell over during loading there was significant damage. The front light which is entirely plastic was torn off, the rubber at the end of the handlebars was ripped and the brake lever scratched. My phone case snapped and the brakes were damaged.

The manufacturer told me to get it fixed and take the receipt but, when I asked if these were warranty repairs, said it wasn’t their problem. Given the damage was a direct result of design flaws they should have fixed the damage.

If they had advised when I first
contacted them about the trailer that the bike could not support it I would have chosen a different bike.

August 29, 2025
Unprompted review
Rated 1 out of 5 stars

sevice

Dear Sir or Madam,
I repeat five times:
Less than 10 days ago, my wife bought me an Eovolt Afternoon Pro as a birthday present from your Darmstadt branch. (Order + payment 08/01/2025, pickup 08/15/2025)
Unfortunately, after the first ride, I haven't been able to use my bike for 10 days.

And you keep giving the same answer. The dealer is supposed to help me, but they haven't. I've been in contact with the dealer for days.

Your service is astonishingly poor...

Unfortunately, despite the bike's hefty price, some parts broke before the first use, and some after the first ride.

1. The reflector behind the seat broke for the second time (after I had already picked up a replacement from you for the first one that broke).
2. All the pedal pads fell off before I even got on the bike.
3. The front wheel rain cover broke on the first use, again an indication of poor plastic quality or material failure.

If you'd like, I can send you pictures.

I have complained directly to Eovolt several times, but each time they told me to contact you.

Please arrange for Eovolt to send the replacement parts either to you or to me.

I'm also attaching photos of the broken parts.

Sincerely,

Manocheher Seyed Mortazavi

August 31, 2025
Unprompted review
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Rated 5 out of 5 stars

The bike is incredible

The bike is incredible! One if the first owners here in Holland, i do wish i could adjust the controller settings myself, but the cabling is all hidden in the chassis as intended!

August 10, 2025
Unprompted review
Rated 3 out of 5 stars

Eovolt Afternoon Pro fabulous with one big defect.

Eovolt Afternoon Pro. The most advanced £3000 model. Sadly I returned my bike to Halfords Bike Hut after 19 days. The 1st time I had tried an ebike and a foldable one. I ordered through Halfords because I wanted the service and would not advise buying one cheaper online.They got it for me very quickly, built it and gave me an hour plus of tuition and I bought a 3 yr service plan with them. I tested the bike in stages at first. I needed to become efficient at folding and unfolding and manoevering it folded in sequence so that I was not awkward with it plus learn to push the folded bike with parallel magnet locking wheels (which is a superb feature), since it was to live in my 2nd floor flat and travel up and down folded with me holding it via a small old service lift. I measured the lift first and also had it serviced. Took me a couple of days folding and unfolding practice then I used the lift very nervously but all fitted in neatlywithout problems. The folding centre of the bike is strong and you need to find your own way to do it using your foot in front of the back wheel to steady, your knee and upper body strength and you MUST have the stand up or its much too unstable, which is not mentioned in the Eovolt manual. (Also handlebar fold down first is much easier unlike the instruction book.)The man in the video makes it look far too easy.
The first ride without using electrics I did 30 mins on flat roads was very light and brakes very sensitive so you only need to touch them and like riding in 1st gear until I got used to it. I went with care and all good and saddle unusually comfortable so I was pleased. The 2nd ride 40 mins the seat post slipped down by 3 inches by the time I was near home and I thought I must have set it wrong. Markings for seat heights are on the seat post. The 3rd ride 40 mins was a repeat of the 2nd. Seatpost slipped down 3 inches although the clip that holds it seemed secure. Also I went to try the electrics and NO response although the screen came on normaĺly when I looked on the days before in my flat. I went home to charge the battery but it was still full, showing the green light. I decided it was time to ride it to Halfords and made an appt. I then saw the seat post clip was very loose. I read the manual and tried to tighten it with the stupid fiddly alum key 5mm Halfords supllied and had to sit on a chair to see what I was doing. Not much success with that although I thought I had done it. Looked at reviews of the bike and some said that seat post slippage could be a problem and it was REOCCURING. So I couldnt ride it but wound up pushing it to Halfords 40 mins walk up hills since it couldnt be ridden.
I am a fit 73 yr old average weight female who sees a chiropractor regularly and does Pilates. Even so I had a very long and worried think about wether to keep or return the bike. I realized I had lost confidence in the battery in the seat post plus clip with one screw to hold it firm and hold the saddle height. The seat post looks fabulous and hides the battery inside but I realised cannot have an unreliable reoccuring sliding saddle height and it happening i.e. 7 miles from home against the wind. And me with a fiddly alum key trying to tighten the clip. It just seemed a bad idea so I decided not to risk it. Plus electrics not working on a new bike is not good at all and I never even got to try them out. Halfords were very understanding about it. I dont know what the electrics problem was and neither did they without an examination. The bike tech had a handy gizmo for correcting the clip, but I dont have one. He said it shouldnt loosen again but I was sure it would at some point. I feel it is the bikes only weak point (that I know of) but a glaring one. Eovolt should draw atrention to the clip in the manual and provide a decent tool (it came with none) and the instructions to tighten the clip are unclear in the manual unless you are a bike tech. The book just includes a clip check in the daily check list in small print instructions.
In my opinion the clip function is a weak spot in spite of all the other wonderfully designed parts of this bike. All your weight and all the bikes heavy battery weight is centred in or on top of the seat post since it contains the battery. If it slips on a ride you are seated too low pedalling and your back and hip flexors will take the strain.
Otherwise a wonderful bike and I havent seen another I would buy, no better one or such an advanced design on the market, beautifully designed with a neat carbon belt, foldable pedals, easy to adjust or remove the seat post, lovely 20 inch trecking tyres, sturdy, folds superbly. Perhaps Eovolt will make a new improved version in time. Halfords refunded me without a quibble but I was very sorry to have to return it.

July 1, 2025
Unprompted review

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