Utorg is closed wallet, couldn't reopening with add payment method temporary, last may 2026. Now I had delete my utorg account, don't longer use this. Sorry.
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See what reviewers are saying
Everything is good actually, but sometimes i got a bug when widget is loading longer than usual. Maybe my internet connection gets slower at these times, i am not sure 100%, but feels like it's the we... See more
Easy to create a wallet. Card is super user-friendly, very fast kyc and ready to use in just a few minutes. No cashback but still cheaper than any competitor card in terms of fx rate. Happy I stumbled... See more
I've been using this site for a few months and have yet to have a negative encounter. Transactions are always completed quickly and accurately. The degree of security is superb and instills trust at a... See more
Company details
Written by the company
Utorg is a global fintech, founded in 2019, building the stablecoin infrastructure that lets people and companies buy, hold, send, spend, and earn on crypto as easily as regular money. It is trusted by more than 2 million users across 130+ countries. ⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀ For individuals, Utorg combines a self-custodial wallet and a free global Visa card in a single app. Users hold their own keys and keep full control of their funds, buy and sell crypto with Apple Pay, Google Pay, or 30+ local payment methods, and hold 170+ assets across 12+ blockchains. The card lets them spend at 80 million Visa merchants worldwide, with zero FX fees, no monthly fee, and no annual fee, and withdraw cash from ATMs with a virtual card. Onboarding takes under five minutes, and support is handled by real people, 24/7. ⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀ For businesses, Utorg provides the infrastructure behind those experiences: embedded on/off-ramps, wallet architecture, and global stablecoin settlements that power 2,100+ platforms. To date, Utorg has distributed over $2.4 billion to customers and processes 100,000+ transactions a day. ⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀ Utorg is fully authorized under the European Union's Markets in Crypto-Assets (MiCA) regulation across all 29 EEA member states and holds PCI DSS Level 2 certification. The company is backed by Dragonfly, TA Ventures and Hypra. ⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀ Use crypto as you wish ⚡️
Contact info
Abu Dhabi, U.A.E.
- utorg.com
You should know
4.2
Great
952 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 50% of negative reviews
Typically replies within 24 hours
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Utorg is closed wallet
Utorg is closed wallet, couldn't reopening with add payment method temporary, last may 2026.
Now I had delete my utorg account, don't longer use this. Sorry.
August 16, 2026
Unprompted review
Reply from Utorg
Hi Gokmen, sorry for that experience. Thank you for your feedback.
We’d like to clarify that the Utorg crypto wallet remains available. We’re sorry to see you go and hope to welcome you back in the future.
Easy to create a wallet
Easy to create a wallet. Card is super user-friendly, very fast kyc and ready to use in just a few minutes. No cashback but still cheaper than any competitor card in terms of fx rate. Happy I stumbled upon this app. Thank you Utorg!
July 14, 2026
Unprompted review
Just works
Set up in a few minutes, card worked instantly. No monthly fee, no FX surprises
July 9, 2026
Unprompted review
I deposited 50 $
Very good Utorg.
Not problem with withdrawal is good cheaper fees.
May 15, 2026
Unprompted review
Reply from Utorg
Very good Gökmen
No issues and low fees, happy you enjoyed it
Be careful
Be careful! I did a transaction with Utorg, Money was sent to them, but it doesnt work. My Money is still Not refund. Support cant really help, so i guess my Money ist lost. Never using this Scam again.
November 6, 2024
Unprompted review
Works like a charm.
One of not so many companies that offers crypto cards for Ukrainians.
Been using it for 3 weeks and it works as it should.
Thank you!
August 15, 2024
Unprompted review
PAYMENTS
My recent experience with a transaction has left me quite dissatisfied, as I unexpectedly found myself in a situation where the transaction was randomly canceled, leading to an unsettling wait of 10 business days for refund. (Please DONT take customers money until its 100% confirmed they are getting what they paid for!!!)
January 21, 2024
Unprompted review
GOOD customer service
GOOD customer service. But need a slight improvement.
May 27, 2023
Unprompted review
Reply from Utorg
Hello Melvin,
Thanks for a pleasant review ;)
Do you mind to share with us what exactly can be improved? We'd be happy to hear!
Regards,
Head of Customer Support
Dan
Extremely simple procedure!
March 8, 2023
There is only one reason I enjoy it
There is only one reason I enjoy it. The exchange happens quickly. Usually within 1-2 minutes in my wallet. The fees are terrible.
March 9, 2023
All great...
February 22, 2023
I was anxious when I initially…
I was anxious when I initially submitted images of my driver's license, selfies, etc., but once everything went well during a second transaction, I felt much better.
February 26, 2023
The others are less simple to utilize
The others are less simple to utilize. Very quick and trustworthy.
February 22, 2023
Very delighted with the quick payment.
March 9, 2023
Everything has gone smoothly for me
Everything has gone smoothly for me! unlike others, you've never failed. Moreover, affordable fees!
March 4, 2023
Probably one of the worst customer…
Probably one of the worst customer experience I have ever had. Bought some BTC through a middleman app and wasn’t notified before I paid that I would need ID. Provided ID and had to be in contact with live chat all day and the following day and then eventually my ID gets ‘rejected’ and I get a refund after 24 hours. 0/10 absolute joke.
*EDIT*
Thanks for removing my FULL government name in your reply, appreciate it.
To clarify, the issue I was facing was a broken system as I would repeatedly re-upload the same .pdf file (not a screenshot) of my bank statement, even using differing months. Would have been considerate to notify me why my documents were being rejected instead of live chat reassuring me it would be verified within hours, would have saved me a lot of time chasing support for a status and re-uploading the same documents.
March 17, 2023
Unprompted review
Reply from Utorg
Dear Mr. Anthony,
I am Dan, the Head of the Customer Support department. I apologize for any inconvenience caused and would like to provide a brief summary of the investigation we conducted regarding your case.
Firstly, we have already manually reviewed your documents and accepted them. Now, your account is verified for level 2, meaning you can make transactions for a monthly turnover of up to 10,000 EUR.
Secondly, we want to clarify some details for you to understand better what’s happened:
When you create the first order, funds from the card are not deducted yet, but only pre-authorized (frozen) on your card account. Funds are ONLY deducted after successful identity verification (KYC). Since you did not pass the identity verification within 24 hours of creating the order, we canceled the order and sent a request to the bank to unblock your funds. Typically, the bank unblocks funds within an hour, but we cannot guarantee the exact time frame because we have no control over this process.
The reason why your KYC failed is that you uploaded a passport with a missing signature. Plus, the bank statement was identified as a screenshot (it should be in PDF format). When it comes to documents (indicated data, extension, etc.), things become pretty strict due to the regulator’s requirements.
You had several live chat contacts during the day where the agent told you the reasons why the documents couldn’t be accepted. Unfortunately, after you uploaded the necessary documents, the system rejected them. But as we said above, after a manual review, your identity was verified.
We assure you that if you use our service again, you will get only a pleasant experience!
We also sent you an email and look forward to hearing from you.
Best regards,
Dan
Simple to buy
Simple to buy, simple to comprehend, quick payment, and prompt delivery to your account
January 26, 2023
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