United Wholesale Mortgage Reviews 

34
TrustScore 2 out of 5

1.8

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Rated 1 out of 5 stars

I am a 100% Disabled veteran and exempt from all property taxes. I have provided all the state, county and township exemption paperwork showing I do not pay taxes. I received a notice that they were... See more

Rated 1 out of 5 stars

What a disgrace of a company. The mortgage consultant Joshua destroyed my credit score and pushed me back in debt and my house may be foreclosed because of him. All because he made false promises into... See more

Rated 1 out of 5 stars

UWM transferred our mortgage servicing to a third party but still own it (I Think...loan number has changed and I can't talk to anyone but they say they still own it...their automated system just send... See more

Rated 5 out of 5 stars

I just recently closed the docs with my refinance mortgage from Loan Depot. They offered me with zero closing cost and fee. First at started working with Lock it Lending ( broker) which use UWM as the... See more

Company details

  1. Non-Bank Financial Service
  2. Finance Broker
  3. Financial Consultant
  4. Financial Institution
  5. Mortgage Broker
  6. Mortgage Lender

Information provided by various external sources

At UWM, we are YOUNITED to focus on you, not the transaction. Everything we do is designed to support our clients’ business and make lending easy. We deliver the fastest turn times in the industry. We develop groundbreaking tools like UClose that give ...


Contact info

  • East Maple Road 1414, 48083, Troy, United States

  • uwm.com

1.8

Poor

TrustScore 2 out of 5

34 reviews

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No history of asking for reviews

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1.8

All reviews

(34)

22 reviews in the last 12 months

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Rated 1 out of 5 stars

Spams strangers with your private financial details

Absolutely useless organisation, sending people's private financial information to unverified - AND INCORRECT - email addresses and then refuse to stop despite numerous emails to their 'not intended recipient' contact address. I am in the UK. I have no connection to this company and I don't intend to rack up an international rate telephone call to tell them to take a running leap.

August 29, 2025
Unprompted review
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Rated 1 out of 5 stars

We have filled out the paperwork 6…

We have filled out the paperwork 6 times and turned it in. No one can help it is never right even when we do it the way they say they want it done. it doesn't get finished we have been working with them for 6 months. We called and they aren't happy with the copy of the POA this time. We have set them multiple copies and yet it is not good enough. They are the worst to work with. no one can help. They can't let you talk to someone who is working on your mortgage. Every time we call in they have a different person and a different story as to the problem. But the fact is they can't complete a simple thing as an app with multiple tries. They have cost us $1000s of dollars and they don't care. They say they are sorry but nothing changes. They treat us horribly. They have caused a lot of stress and strain on my health and relationships. They are unresponsive and unhelpful.

March 6, 2025
Unprompted review
Rated 1 out of 5 stars

I was a level 3 closer at UWM for 18.70…

I was a level 3 closer at UWM for 18.70 an hour.

UWM offers a health plan to force women and children off of Medicaid, but it is the most expensive worthless health insurance program I have ever heard of.

Also, I make 70 cents a hour less, cleaning a kitchen.

HORRIBLE PAY and worst benefits I have ever had.

April 10, 2024
Unprompted review
Rated 1 out of 5 stars

Impossible to communicate with

They don't call back. They cannot figure out what they are doing. We asked for a loan modification. They sent approval letters but no paperwork. We called and they have a approval and denial. They denied for us not sending back paperwork. But they never sent us the paperwork. No one can help us. No one can do anything. They are so difficult to work with

November 26, 2024
Unprompted review
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Rated 1 out of 5 stars

SUE-SUE-SUE

SUE-SUE-SUE
Claiming they are not recieving renewal notices via email/fax; then forcing there account holders to pay inflated home owners insurance that they take it upon them selves to provide!
I have evidence based facts that prove this beyond any reasonable doubt!
I will be doubling down on these A-Holez with all my might!
I will follow up with this for all of you out there that I know are dealing with the same thing!
Oh Yeah

November 11, 2024
Unprompted review
Rated 1 out of 5 stars

Horrible and incompetent underwriting

Horrible and incompetent underwriting. Trying to find one dumb excuse after another to delay ready to close despite having every information requested on hand with excellent credit and zero risk. This is my third loan with UWM and I will avoid them at all costs going forward

August 14, 2024
Unprompted review
Rated 5 out of 5 stars

We at Anytime Mottgage ❤️UWM

We at Anytime Mottgage, Inv have the best experience with UWM. From submission of a loan to closing and after closing none of my clients have any problems to set up their automated payment .

April 4, 2024
Unprompted review
Rated 1 out of 5 stars

Terrible customer service and…

Terrible customer service and management—they canceled my auto-payment and now I have to pay the payments by check or cashier check. It's funny. My loan has a low rate due to the Covid 19 rates, and it seems they are trying to make me stop payment and they can get back whole money, possibly to cause issues for me. I do not recommend them. They will make more hard time for customer.

February 14, 2024
Unprompted review
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Rated 4 out of 5 stars

Representative was great!

The representative we worked with was very good. She expedited our paperwork so that we could close in a timely fashion. The only thing that we felt could have been better was the inability? To make a name change before filing. The middle initial was incorrect and we requested it be changed. Did not get done and we closed anyway.

June 19, 2023
Unprompted review
Rated 1 out of 5 stars

Consistent wrong information provided that costs $$

Having changed my account details on March 16th, 2023 for my ‘Budget Draft’ payment, there was an issue with my document, March 27th this was clarified and corrected and a payment was made. At this time, I was assured my payments were up to date and the next payment would occur on schedule.
April 14th, 2023 I call as my payment was not pulled as expected. I was told it would take a few days for the withdrawal to be seen in my personal account and that all details were fine and correct.
April 24th, 2023 I call again, asking why my mortgage payments have not been pulled from my account for the month of April. Again, I am reassured and I am confidently told that my account and payments are up to date and the payment will pull on Friday, the 28th of April. Which, by the way, did not happen. I did however receive a voicemail on the 27th asking me to call UWM. It turns out, I was not up to date with payments, surprise!!
When a customer calls multiple times in one month to ask why their payment is not being pulled for their mortgage, should this not create some concern with your staff and perhaps create an investigation as to why?
UWM should be responsible for my mortgage payment for the month in which they repeatedly told me I was up to date. Some of us need to plan and budget.

May 2, 2023
Unprompted review
Rated 5 out of 5 stars

Worked with UWM for over 15 years

Been working with UWM for over 15 years as a wholesale loan originator. I have always had an excellent experience with quick underwriting and quick loan funding. Their great rates, programs, and service are why I have used them for many years.

June 16, 2022
Unprompted review
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