UXPilot.ai is a strong tool for structured UX work like wireframes and user flows, especially if you already have clear requirements. It can significantly speed up early-stage design and iteration whe... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
UX Pilot makes it much easier to turn ideas into usable UX screens and flows quickly. It’s especially helpful during early design and concept stages, saving a lot of time on setup and structure. The A... See more
I have been using UX Pilot for rapid prototyping, both personal and at work. It's easy to get nice wireframes and in conjunction with other AI tools (e.g. Claude), I'm able to generate XAML. Some... See more
I saved a lot of time by using UX Pilot. The design created by even a single prompt is outstanding. Sure every design need reiteration and more prompt to polish it, but still incomparable to the effor... See more
Company details
Written by the company
UX Pilot is an AI-powered design tool that helps product teams move from idea to wireframe in minutes. Built for speed and clarity, it turns messy notes, prompts, and ideas into structured layouts that actually make sense, not just pretty boxes. Unlike other tools that chase pixels or code, UX Pilot focuses on thinking. It works like a junior designer who actually gets product logic, flow, and hierarchy, and doesn’t need constant hand-holding. Used by PMs, founders, and designers who want to skip the blank page and start with something smart.
Contact info
United States
- uxpilot.ai
4.2
Great
171 reviews
Replied to 65% of negative reviews
Typically replies within 1 month
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Charging after subscription ended
It actually helped me to generate the design for my project. However, after cancelling my subscription, removing my card from the dashboard they somehow managed to charge me next month and their support basically gives me bullshit reasons for it and they are throwing this to Stripe.
On top of that they don't offer account deletion functionality so all I had left to do is ban the recurring payment from my banking app in order to stop this scam.
October 1, 2025
Unprompted review
Reply from UX Pilot
Hello hi, really sorry for any trouble - this is definitely not the experience we aim to provide.
You should be able to delete your account from Account Settings > Account Information.
If the subscription was cancelled before renewal, Stripe shouldn’t attempt another charge. However, if the renewal still happened after cancellation, please send us a request at support@uxpilot.ai
and refer to this review. We’ll make sure to investigate this properly and refund the full amount if any issue is found on our or Stripe’s end.
Thanks!
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Terrible experience
Absolutely terrible experience! The tool is really buggy and their support is terrible. In fact I think it is just one person, likely drowning in complaints.
Downgraded from Pro to Standard Plan and continued to be charged for Pro. Raised numerous issues with their support team and was completely ignored. I was told i could downgrade at any time and keep my credit balance. Sadly this is not the case, i lost over 4,000 unused credits and all of my design work. Look elsewhere
October 2, 2025
Unprompted review
Reply from UX Pilot
Hi , we’re really sorry for the experience you faced. We completely understand your frustration and would be grateful if you could give us another chance to make things right. Please reach out to us at support@uxpilot.ai
and mention this review. We’ll investigate your case on priority, and if we find any issue or uncertainty, we’ll not only resolve it but also add some free credits to your account as a gesture of goodwill. Your experience truly matters to us. We would love to keep you onboard with us.
The support makes the difference!
I have been using this tool to brainstorm and to quickly validate designs, and it works good overall, im satisfied. But mostly satisfied with their support everytime I encounter problems, while generating designs or loading or exporting to figma, Ibrahim was there and was very nice, he even jumped on a call with me to try and solve the issue.
September 30, 2025
Unprompted review
It's the buggiest tool I have ever…
It's the buggiest tool I have ever used.
Usually crashes after the first iteration.
Do not even try the Figma PlugIn. It's next to useless.
Even worse, they don't offer refunds. Not even partial.
Several other UI tools work flawlessly, even for free.
September 23, 2025
Unprompted review
Reply from UX Pilot
Hey hi, we’re really sorry for all the trouble you’ve faced — this is not the quality or service we aim to provide. The issues you experienced were recent server-related problems that also impacted our plugin. These are short-term, though they have been a bit more consistent since last week. We’re closely monitoring the situation and working on improvements to ensure more stable performance, and this is our highest priority at the moment.
That said, we’d truly appreciate it if you could give us another chance to make things right. Please reach out to us at support@uxpilot.ai (You can refer this review)
so we can resolve this for you. We’re confident you’ll find great value in our tool once things are running smoothly. Looking forward to it.
DO NOT SIGN UP
DO NOT SIGN UP. Illegal business practices. Signed up, did not work as advertised. Asked for a refund immediately. They did not provide it and broke EU consumer law: Consumer Rights Directive (Directive 2011/83/EU).
April 1, 2025
Unprompted review
Reply from UX Pilot
Hey hi, Sorry if you faced any inconvenience while using our product. Your experience and transparency are a priority to us, and we’d really appreciate it if you could share any shortcomings you encountered or anything that contradicts what we advertise. We’ll make sure to address all concerns with full transparency. Please feel free to reach out to us at support@uxpilot.ai
(you can refer to this review so we can get things sorted for you as soon as possible).
We do offer free usage of the product so that users can try it out before subscribing. As part of our general policy and terms (https://uxpilot.ai/terms), we usually do not process refunds. However, if you’ve experienced a major shortcoming or uncertainty, we will carefully review your case and take the appropriate action.
Thanks!
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Support very poor
You cannot change your email address or delete your account online. Three months ago, I asked them several times to delete my account and my data. Nothing has happened so far!
May 26, 2025
Unprompted review
Reply from UX Pilot
Hi, sorry for any inconvenience caused. The limitations with email changes were temporary, but the good news is that these cases are now supported. Please let us know how you’d like us to proceed either share your email so we can contact you, or reach out to us at support@uxpilot.ai
We’ll get this sorted for you.
Bad product. Not recommended
The quality of the service and advertised features does not match at all. I spent 30 credits and realize that it generates low quality designs not even talking about properly porting them to figma.
I requested cancellation and refund right away. They refused to proceed with the refund (as it usually happens with shitty services since they know that is the first and last time the user is gonna pay).
August 22, 2025
Unprompted review
Reply from UX Pilot
Hey hi, first of all we apologize for any negative impression or experience you had. Your satisfaction and the quality of your experience are our top priorities, and we’re sorry if you faced any shortcomings. Let us make this right for you.
We’ve recently made significant improvements with Figma Plugin and are confident you’ll find great value in them. Please reach out to us at support@uxpilot.ai
(you can refer to this review), and we’d be happy to offer you some free credits to try out the latest improvements. We’re confident this will change your opinion of us.
Thanks!
This tool is so buggy it is unusable
This tool is so buggy it is unusable. I created a basic wireframe but when I click preview it throws developer errors in a dialog about not being able to find an id. Tried deleting my account but there is not an option.
July 16, 2025
Unprompted review
Reply from UX Pilot
Thanks for providing your constructive feedback, and we’re really sorry for the trouble. The good news is that this issue was fixed shortly after it happened (within 24 hours). We’re confident you’ll enjoy our recent features and updates, and we’d love to have you onboard with us again.
If you need any further guidance or details, please feel free to reach out at support@uxpilot.ai
.Thanks!
Decent tool
Decent tool, usually not get things right for me. Asked for refund on my plan and they refused. Even though I only used it to create 5-6 pages max. Not even partial refund.
July 4, 2025
Unprompted review
Reply from UX Pilot
Hey hi, thanks for your appreciation. Regarding refunds, as per our general terms and conditions https://uxpilot.ai/terms , we usually do not process refund requests. Because of this policy, your request may have been declined.
That said, if you faced any issues, shortcomings, or have suggestions for us, please let us know at support@uxpilot.ai
we’d be glad to review your case and see how we can best assist.
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Product Strategist
There’s a limit on screen flows unless you’re on the higher plan. We hit it during a bigger project.
June 10, 2025
Unprompted review
Reply from UX Pilot
Hi, your observation is correct - there are certain limits on the lower-tier plans. For a use case like yours, we generally recommend upgrading to a higher-tier plan such as our PRO Individual plan. If you’re working within a team, you may also want to explore our Team/Enterprise plans, which provide maximum flexibility with features.
We hope you’ll find great value in these options. If you’d like more guidance on selecting the right plan, please reach out to us at support@uxpilot.ai
and our team will be happy to assist.
Startup co-founder
Not being able to export unlimited flows is a bit annoying. Would be great to unlock that with a one-time fee.
June 10, 2025
Unprompted review
Poor functionality & a scam - Avoid!
Poor functionality & a scam. Does not work as intended and they will continue to send you mass marketing messages despite requesting account cancellation and data deletion multiple times with no response. Absolutely a headache to deal with from the first touch point. Avoid!!
June 25, 2025
Unprompted review
Reply from UX Pilot
Hey hi, we’re really sorry for all the trouble. Your experience is our priority, and we want to make things right for you. We’ve made many improvements recently and are confident you’ll find great value in our product. It would mean a lot if you could give us another try.
Please reach out to us at support@uxpilot.ai
and refer to this review. Let us know how you’d like to proceed — we’d be happy to offer you some free credits to try our latest updates.
Very disappointed with UXPilot
Very disappointed with UXPilot. I canceled my subscription properly, yet they still charged me afterward. Their support is unresponsive and takes no responsibility. Be careful-this company keeps charging even after cancellation. I do not recommend using their service
June 6, 2025
Unprompted review
Reply from UX Pilot
Hey hi, sorry for any negative impression or experience. We truly care about your experience and transparency. Ideally, there should not be any renewals after cancellation, as all of these processes are handled on Stripe’s end and we do not manually influence these workflows.
That said, we’d be happy to review your case and take the appropriate action. Please reach out to us at support@uxpilot.ai
with this review as a reference, and we’ll make sure to address this with full transparency.
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Misleading Claims, Broken Features
I used the paid plan with the high-tier generation model. The tool couldn’t generate a simple mobile app screen with a button, even after several detailed prompts. Text is rendered with typographic issues — lines overlap and spacing is broken. The tool doesn’t follow prompt guidelines at all — it couldn’t even insert a button into the layout as instructed.
There’s no option to specify if the design is for iOS or Android, and mobile UI components aren’t supported. Importing standard kits like iOS 18 from Figma doesn’t work — the system doesn’t recognize them.
This is nowhere near a production-ready tool — it behaves like an early alpha. I asked for a refund, but was denied.
Avoid these scammers. Total waste of time and money.
May 29, 2025
Unprompted review
Reply from UX Pilot
Hey hi there, thanks for pointing these things out.
Here’s an update: we’ve improved our component library feature, so using those components should no longer be a hurdle in terms of efficiency. The system should handle use cases like yours for example, adding a button — without any issues.
We’d love for you to give us another chance to show you our latest updates and improvements. We’re confident you’ll find great value in our product. Please reach out to us at support@uxpilot.ai
with this review as a reference, and we’d be happy to offer you some free credits to explore our recent updates and features.
Got scammed by UX Pilot !
It's been about a week that we made our payment (15$ per month) to buy premium subscription for our Product Design Team. But we have got not a single bit of premium feature yet.
Our account is still on Free tier and we have got 0 tokens
Support team is the weakest I've ever seen and the only method is by sending emails (Already sent 5 and only received 1 response)
Overall, I don't recommend their services at all !
April 17, 2025
Unprompted review
Reply from UX Pilot
Hey hi, generally this is not our usual practice as we aim to provide instant support on critical issues. Would you mind reaching out to us at support@uxpilot.ai
and including a reference to your previously reported ticket? I hope the issue has already been resolved, but if not, please let us know and we’ll make sure to take all the appropriate actions including reimbursements if needed.
Terrible
I rarely leave reviews, but my experience was so frustrating that I feel I have to warn others. The tool itself is incredibly unreliable. When I reached out for support, the experience somehow got even worse. Responses were slow, unhelpful, and made it clear they had no real solutions or interest in fixing the issues. Overall, a complete waste of time and money. I definitely do not recommend.
April 10, 2025
Unprompted review
Reply from UX Pilot
Hey hi, sorry for the bad impression. We’ve made several improvements, including enhanced and faster support processes. Please reach out to us at support@uxpilot.ai
and mention this review If your issues are already not resolved we’ll make sure to get everything sorted for you within a few hours.
Works, but BEWARE
It does what it says, but the company engages in scammy practices.
Pros:
It makes designs that can be exported to Figma.
Cons:
1. Subscription doesn't mean "usage" - it means "extra features"; to use the app, you must buy "tokens" separately.
2. Cancelling a subscription doesn't mean "you paid for the month, you can use it till the end of the paid period", it means "we instantly remove every benefit you had, despite you paying for 30-day period."
April 2, 2025
Unprompted review
Reply from UX Pilot
Hey hi, we definitely don’t aim to give this impression, as transparency is one of our fundamental standards. Let us try to address this. If you have any suggestions, concerns, or questions, please do let us know.
Subscriptions – The subscription indicates the level of access you have to the tool. On lower-tier plans, access is limited, while higher-tier subscriptions give you maximum flexibility. All the details are available here (https://uxpilot.ai/plans). Please note that each plan also comes with an associated credit package, depending on the plan you choose. You can always purchase additional credits, but the basic subscription already includes the credits listed in our plans.
Cancellation – After cancellation, access is not removed instantly. Instead, you continue to have access to the tool until the end of your billing cycle. So cancellation takes effect at the end of the paid period, not immediately.
I hope this clears things up. Sorry for any confusion. Please let us know which points were unclear at support@uxpilot.ai
, and we’ll make sure to carefully review them.
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Product feels like a scam.
Product feels like a scam.
After paying for a PRO subscription, platform credits almost instantly disappeared. Couldn't get support neither to refund me or solve the issue I'm having.
Absolutely useless.
February 17, 2025
Unprompted review
Reply from UX Pilot
Hey hi, sorry for the bad impression - this should not be happening. I hope the issue was resolved in a timely manner, and apologies for any delays you may have faced. We’ve now improved our support processes so you won’t have to experience such delays again.
If there’s anything still unresolved or unaddressed, please reach out to us at support@uxpilot.ai
, and we’ll make sure to get it sorted for you quickly.
Pretty useless as it only generates…
Pretty useless as it only generates images and every change takes credit. Cannot recommend at all
January 20, 2025
Unprompted review
Reply from UX Pilot
Hey hi, sorry if you faced any shortcomings. The designs generated within UX Pilot are fully usable, with source code specifications, and export accessibility — especially in Figma. Could you let us know if there’s any specific limitation you encountered? Please feel free to connect with us at support@uxpilot.ai
so we can review this together.
Skam
Trusted by [always different number] thousands of users (who are they? you noname?)
Offer free credits which are 0 after registration.
When you pay – nothing works, with message [system error]
And of course no support. Skam
November 8, 2024
Unprompted review
Reply from UX Pilot
Hey hi, sorry for any negative impression. We’ve come a long way with improvements and faster support services. If there’s anything you’d like us to address, we’ll make sure to make things right for you. Please reach out to us at support@uxpilot.ai
.
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