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V1CE Reviews 

1,091
•
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 44 reviews, reviewers overwhelmingly had a great experience with this company, praising the high-quality products and excellent service. Customers consistently highlight the staff's helpfulness and professionalism, with many individuals receiving personalized assistance that made their experience smooth and efficient. The products are often described as amazing, customizable, and effective, with many people excited about their designs and the positive impression they make. However, some people mentioned issues with customer service, citing slow response times, confusing communication, and a lack of support outside of UK hours. A few other people also felt that the product was defective or did not work as intended, leading to frustration with the system and a sense of being misled.

What people talk about most

Product

Reviewers highlight positive aspects of product, praising its high quality, customizability, and impressive... See more

Staff

Clients share positive opinions on staff, with many reviewers praising specific individuals for their... See more

Customer service

Customers consistently note ambiguous experiences with customer service, with many praising the quick... See more

Service

Consumers find service to be positive, with many reviewers describing it as excellent, quick, and... See more

User experience

Users describe ambiguous interactions with the user experience, with many finding the product highly... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Ronald Villanueva created the design for my card. It looks amazing. I cannot wait to recevie my card.

Company replied

Rated 5 out of 5 stars

Nelli deserves a promotion. Phenomenal basic service that’s rare to find these days. I emailed about a change to my original order, and Nelli ensured everything was handled quickly and professi... See more

Company replied

Rated 5 out of 5 stars

I had issues with my login but Shem was a great help. Prompt and straightforward. Instructions were easy and clear. I thought they were going to leave me in the dark with some bot at first, but it was... See more

Company replied

Company details

Written by the company

Turn more conversations into clients in the next 30 days. Don't let your next event turn out like your last. Meet them, capture them, close them. Nothing drops.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

1K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.4

All reviews

(1,091)

44 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Amazing

Needed a few questions answered before purchasing. Ana, had answered quickly and straight to the point. Response time within the chat was instant. Love the fact I’m talking to a human. Great service before purchasing.

November 20, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

I could not be happier with this product. And the customer service is AMAZING! One of the employees even reached out via email just to make sure all my questions were answered.

October 17, 2023
Unprompted review

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